Breast Cancer Patient Navigator

Job Details

Share This Job
Job ID:

10 Brookline Place West, Brookline, MA 02445

Social Work

Employment Type:
Full time


The Breast Cancer Patient Navigator helps patients and their families access the health care delivery system through outreach, follow-up, support, education, communication, and resources. This support begins at the point of a suspicious finding and continues throughout treatment to the resolution of the finding. Working under the supervision of the director of Community Benefits and collaborating with Breast Oncology Department and with Patient and Family Services, the patient navigator works with medically underserved populations and communities to improve their cancer care outcomes.

Located in Boston and the surrounding communities, Dana-Farber Cancer Institute brings together world renowned clinicians, innovative researchers and dedicated professionals, allies in the common mission of conquering cancer, HIV/AIDS and related diseases. Combining extremely talented people with the best technologies in a genuinely positive environment, we provide compassionate and comprehensive care to patients of all ages; we conduct research that advances treatment; we educate tomorrow's physician/researchers; we reach out to underserved members of our community; and we work with amazing partners, including other Harvard Medical School-affiliated hospitals.


  • Provides navigation support for underserved patients who are screened on Dana-Farber’s Mammography Van - or who are referred by the Brigham and Women's Hospital high risk breast clinic - and may need additional diagnostic and/or treatment support services to help prevent a cancer diagnosis
  • Provide navigation support for underserved patients who are diagnosed with breast cancer
  • Demonstrates sound knowledge and skills in researching best practice models/evidence-based patient navigation program design frameworks
  • Navigation support to include: Assessment of patient’s social services needs; leveraging internal and external community resources; accompanying a patient and family members to DFCI and/or BWH appointments as necessary; ensuring follow-up on all referrals (internal and external)
  • Facilitates scheduling of interpreter services
  • Coaches/prepares patients and family prior to visit with care team
  • Tracks and follows patient interactions via appropriate documentation policies and procedures
  • Engages in program evaluation efforts and submits reports as necessary
  • Identifies system and/or organizational barriers to care and recommends strategies to improve access
  • Collaborates with Dana-Farber Cancer Institute diversity initiatives leadership staff
  • Works closely with appropriate staff throughout the healthcare system to improve patient care outcomes
  • Pays utmost attention to patient confidentiality; in order to facilitate care, patient navigator will have access to patient information including diagnosis, treatment plan, and personal information such as address (to identify local community support services), and insurance coverage (to facilitate referrals and identify untapped services)


  • HS Diploma/GED required. Bachelor’s degree preferred
  • Bilingual ability in Spanish highly desired
  • Experience working with patients and clinicians preferred
  • 3+ years of health related or outreach experience preferred
  • Certification in patient navigation and /or background as a Community Health Worker a plus
  • Experience conducting outreach in developing strategies to overcome barriers to care a plus
  • Knowledge of the communities served, the local health system and community resources a plus
  • Excellent communication and organization skills
  • Attention to detail
  • Ability to work independently, as well as in groups
  • Ability to work in multiple settings, e.g. clinics, screening van, or community sites
  • Experience working with diverse populations
  • Technical skills/computer savvy- should be comfortable utilizing a computer for a period of time when need be 
  • Ability to use a computer, sometimes for extensive periods of time, is required
  • May oversee interns and volunteers as needed

Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other groups as protected by law.

Follow Dana-Farber on Social Media