Clinic Coordinator

Job Ref:
450 Brookline Ave, Boston, MA 02215
Administration Support/Customer Service
Employment Type:
full time

Clinic Coordinators demonstrate the values and mission of Dana-Farber everyday by providing expert compassionate care to our patients with cancer.


  • Create an exceptional patient experience by delivering outstanding customer service throughout the check in and check out process.
  • Manage complex scheduling to meet patient needs.
  • Act as a liaison for patients, families and providers.
  • Respond to emergent and compliance matters with creative problem solving and critical thinking.

I will always go above and beyond for my patients. I think about, if this was my family member, how I would want them to be treated. When patients come into the clinic I try to put them at ease. A smile goes a long way.


  • Bachelor’s degree preferred.
  • 0 - 1 year experience in a customer service setting.
  • Proficiency in technology and complex computer systems required.
  • Ability to work in a fast paced and complex clinical environment.

Starting my career here as a Clinic Coordinator I was able to hone in on the fundamental skills necessary to organize a clinical floor. The trajectory of this role has set me up for a career with exponential growth. It is amazing to find a career with people that not only value you, but one that you find value in.

Professional Growth:

The Clinic Coordinator position may lead to career opportunities in administrative, team lead, and management roles. Dana-Farber is committed to offering a variety of personal, professional, and leadership development opportunities to all members of its workforce to meet the everchanging needs of our workforce and our industry.

Well-Being and Benefits

Health, Dental and Vision Insurance icon
Health, Dental and Vision Insurance
Time Off icon
Time Off
Family & Child Care Benefits and Resources icon
Family & Child Care Benefits and Resources
Retirement Programs icon
Retirement Programs
Life Insurance icon
Life Insurance
Short Term Disability icon
Short Term Disability
Health Savings Account icon
Health Savings Account
Flexible Spending Account icon
Flexible Spending Account
Transportation icon
LGBTQ+ icon

Our Benefits Partners Include:

  • Harvard Pilgrim Health Care
  • Delta Dental
  • Eye Med
  • Fidelity Investments
  • Sentinel Benefits
  • Prudential
  • Voya
  • TIAA
  • Edukate
  • Headspace

At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are equally committed to diversifying our faculty and staff. Cancer knows no boundaries and when it comes to hiring the most dedicated and diverse professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply.

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