Genetic Testing Coordinator

Job Details

Job ID:

450 Brookline Ave, Boston, MA 02215

Allied Health

Employment Type:
Full time

Work Location:
Hybrid: 2-3 days onsite/week


Genetic Counselor Assistant 

The Division of Cancer Genetics and Prevention is a team of medical oncologists, gastroenterologists, geneticists, genetic counselors, and nurses who provide cancer risk assessment and comprehensive recommendations for managing cancer risk. We provide thoughtful partnerships with primary and specialized health care providers in order to offer exemplary cancer risk assessment, genetic counseling and testing, dedicated monthly patient reviews, and continuing educational resources in the complex and dynamic field of cancer genetics. Our unique partnering of a physician and genetic counselor provides expertise in the assessment and management of inherited cancer syndromes including hereditary breast and ovarian cancer, Lynch and other gastrointestinal syndromes, and all other cancer syndromes across the spectrum of inherited cancer risk. In addition, the team is prepared to assist with the introduction of newer genetic testing methods and the germline aspects of personalized cancer medicine.

The Genetic Testing Coordinator (GTC) provides clinical administrative support to Genetic Counselors in the Division of Cancer Genetics and Prevention. GTCs assist in the coordination of genetic testing and management and communication of results.

Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals.


  • Collect genetic testing consent from patients face to face in a clinic setting.
  • Enter personal and family history, test results, and other information into pedigrees housed in the Progeny database.
  • Complete test requisitions to outside genetic testing labs via electronic and paper formats.
  • Communicate with genetic counselors for testing information and gather patient medical information from the electronic medical record.
  • Assist genetic counselors with various administrative requests, including faxing releases, mailing letters, and saving records into patient folders.
  • Maintain a patient database for all Division of Cancer Genetics and Prevention patients who undergo genetic counseling at satellite, affiliate, and main campus locations.
  • Assist with the tracking of results, patient letters, and pending testing.
  • Manage insurance authorization processes through established testing criteria with occasional phone contact with outside labs and patients if further information is needed.
  • Communicate with outside laboratories and insurance companies regarding genetic testing questions and insurance coverage.
  • Recognize time sensitive issues and appropriately respond using standard operating procedures and critical thinking skills.
  • Ensure quality clinical care and adherence to standard operating procedures and compliance requirements.
  • Collaborate with team members to ensure seamless coverage and task management in times of full and partial staffing levels.


Bachelor's Degree required

0-1 years of administrative and/or customer service experience preferred

Knowledge of medical terminology and cancer genetics is a plus

Experience working in a medical or scientific research setting or comparable technology orientated business environment preferred.

Ability to comprehend and implement new concepts or modifications to processes requests quickly.

Excellent communication, organizational, and customer service skills.

Strong attention to detail.

Excellent interpersonal skills and the ability to communicate and relate effectively with diverse groups of patients, medical personnel, and research staff via in-person, phone, and e-mail contact.

PC proficiency required.

At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong.  As relentless as we are in our mission to reduce the burden of cancer for all, we are equally committed to diversifying our faculty and staff.  Cancer knows no boundaries and when it comes to hiring the most dedicated and diverse professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply.

Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law.

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