Manager, Investigations

Job Details

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Job ID:

450 Brookline Ave, Boston, MA 02215


Employment Type:
Full time

Work Location:
Onsite:Up to 1 day remote/wk


Reporting to the Senior Director of Security, the Manager, Investigations oversees all investigations and supervision of staff.  Responsibilities encompass overseeing the proper and expeditious execution of the investigative process; involvement in departmental strategic planning, assisting in setting policy and preparing various management reports; interpreting policies; coordinate, lead and participate in workplace conflict and violence prevention initiatives, investigate and resolve problems within Dana-Farber.

Located in Boston and the surrounding communities, Dana-Farber Cancer Institute brings together world renowned clinicians, innovative researchers and dedicated professionals, allies in the common mission of conquering cancer, HIV/AIDS and related diseases. Combining extremely talented people with the best technologies in a genuinely positive environment, we provide compassionate and comprehensive care to patients of all ages; we conduct research that advances treatment; we educate tomorrow's physician/researchers; we reach out to underserved members of our community; and we work with amazing partners, including other Harvard Medical School-affiliated hospitals.


  • Oversees all high level/confidential investigations of criminal activity or policy violations, such as embezzlement, workplace violence, theft and various non felonious events.
  • Strategically implements any potential covert operations involving ongoing criminal action on campus. Conducts risk/threat assessments on individuals who pose a danger to the organization.
  • Tracks crime trends and patterns of criminal activity. Maintains up-to-date information on activities of any radical group that may pose a threat to DFCI (i.e. animal activists, etc.).
  • Participates in Departmental strategic planning, goal setting policy and program development, and long- and short-term objectives. Helps manage the implementation of and adherence to Departmental goals and objectives.
  • Using a variety of resources and networks, ensures department maintains awareness for ongoing or emerging issues that may impact DF environment or community; to include crime, public order/disruption, and activity associate with groups targeting MGH or staff based on research or controversial topics
  • Oversees all department reports to make sure that incidents are fully investigated; analyzes reports for trends and patterns and makes suggestions of possible proactive strategies. Reviews all reports and make the necessary changes and provide direction to officers and investigators when necessary. 
  • Trains, develops, and supervises staff. Oversees scheduling, monitors, and supervises work to ensure compliance with established policies, procedures, and standards. Recommends staffing changes. Communicates reviews and monitors procedural changes to department staff. Coaches, mentors, develops staff.
  • Reviews, develops, and enforces policies and procedures. Researches and recommends policy and procedural changes. Communicates to employees; interprets for employees and customers. Serves as liaison to various law enforcement agencies outside of the Partners network.
  • Reviews cost-benefit analyses for major investigative activities. Maintains a data base of all recovered funds which resulted from investigations and court ordered recovery. 
  • Represents the Department as the Criminal Justice Information Systems Board representative. Ensures all users are up to date on training requirements.  Attends all necessary meetings to remain current on policies and procedures. 
  • Primary evidence and property custodian responsible to ensure that Department collects, processes, stores and presents forensic evidence in accordance with Commonwealth laws and regulations.
  • Sustains professional development through continuing education.
  • Supervises Security Analyst 



  • B.S. Degree in Criminal Justice, Business, or applicable discipline; Master’s degree in applicable discipline preferred. A combination of experience and education will also be considered.
  • Five years of experience in Security, Law Enforcement or Military with three years in a supervisory position. Ten years of experience with five years of experience in a supervisory capacity in same preferred.
  • Must submit to and pass an initial and annual criminal background check.
  • Must possess and maintain a valid Driver’s License with a good driving record.
  • The ability to be licensed as a Special State Police Officer under the Commonwealth of MA General Laws Chapter 22 C, section 63 strongly preferred. If licensed, must consistently meet all training and other requirements for continued licensure.
  • Must obtain and maintain required certifications in the following programs (training provided by department):
    • CPR/AED/First Aid
    • Narcan (Naloxone) Training
    • AVADE/HDTS De-Escalation Training
    • International Association of Healthcare Safety and Security (IAHSS) Supervisor Certification (Includes Basic, Advanced, and Supervisor certifications) within 1 year of hire.

At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong.  As relentless as we are in our mission to reduce the burden of cancer for all, we are equally committed to diversifying our faculty and staff.  Cancer knows no boundaries and when it comes to hiring the most dedicated and diverse professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply.

Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other groups as protected by law.

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