Nuclear Medicine Program Coordinator

Job Details

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Job ID:
28484

Location:
300 Boylston St., Newton, MA 02467

Category:
Administration Support/Customer Service

Employment Type:
Full time

Work Location:
Onsite:Up to 1 day remote/wk

Overview

POSITION SUMMARY:

The Nuclear Medicine Program Coordinator will support the technical, clinical, professional, and administrative staff in coordinating the various operational components of the Theranostics program within the Department of Imaging. The coordinator works as an integral part of the team to assist with various operational duties such as scheduling, patient registration, reporting, ordering and stocking supplies, and regulatory/accreditation compliance activities.

This position is fully on-site. 

Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals.

Responsibilities

PRIMARY DUTIES AND RESPONSIBILITIES:

  • Assists with support duties that includes, but not limited to, organizing and validating orders, ordering/cancelling dose orders with vendors, scheduling routine and follow-up appointments, confirmation calls, and patient preparation instructions.
  • Provides support with patient flow, including arranging appointments (consults, blood work, follow-up, call-back, etc.), preparing patients for imaging or therapy procedures and chaperoning procedures when needed.
  • Provides periodic support and cross-coverage of other Imaging Program Coordinators when needed (vacation/sick coverage).
  • Provides assistance with managing imaging datasets (importing/burning CDs, transferring to PACS), requesting and pre-loading prior images, and retrieving pertinent medical records.
  • Track and monitor quality assurance and quality improvement indicators as required for regulatory compliance.
  • Input data into medical record, databases, and other systems.
  • Serve as a liaison between patients, clinic staff, technologists, administrative staff, and clinical leadership.

Qualifications

At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong.  As relentless as we are in our mission to reduce the burden of cancer for all, we are equally committed to diversifying our faculty and staff.  Cancer knows no boundaries and when it comes to hiring the most dedicated and diverse professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply.

MINIMUM JOB QUALIFICATIONS:

  • Associate’s Degree; Bachelor’s degree preferred.
  • 1 year of relevant experience within a healthcare setting.

KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:

  • Excellent written and oral communication skills.
  • Knowledge of computer applications, including Microsoft Outlook and Microsoft Excel
  • Strong customer service skills and the ability to interact professionally with peers, leadership, and external contacts.
  • Must possess the ability to maintain confidentiality and be detail oriented.
  • Excellent ability to organize, prioritize, and follow through.
  • Be able to work independently in a fast-paced environment.
  • Ability to effectively manage time and prioritize workload
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