Pharmacy Program Administrator

Job Details

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Job ID:

450 Brookline Ave, Boston, MA 02215


Employment Type:
Full time

Work Location:
Onsite:Up to 1 day remote/wk


The Pharmacy Program Administrator supports the administrative activities across the department including general administrative support for Infusion Pharmacy services, Clinical Pharmacy Services, OPD/Specialty Pharmacy, Research Pharmacy and other operational areas.

This position is on-site with up to 1 day remote after the 90 day training period based on business needs.   Employees must reside in MA, NH or RI.

The Pharmacy Program Administrator collaborates with the administrative team on triaging and responding to administrative requests. Additionally, the Pharmacy Program Administrator will participate in the training and onboarding of all new administrative staff.

Located in Boston and the surrounding communities, Dana-Farber Cancer Institute brings together world renowned clinicians, innovative researchers and dedicated professionals, allies in the common mission of conquering cancer, HIV/AIDS and related diseases. Combining extremely talented people with the best technologies in a genuinely positive environment, we provide compassionate and comprehensive care to patients of all ages; we conduct research that advances treatment; we educate tomorrow's physician/researchers; we reach out to underserved members of our community; and we work with amazing partners, including other Harvard Medical School-affiliated hospitals.


  1. Provides general administrative support to the Pharmacy department (e.g., managing main phone line, greeting and directing on-site visitors and vendors, mail sorting and distribution, filing, copying, maintaining supplies, cleanliness of office area, etc.)
  2. Schedules interviews for hiring managers and hiring committees for all pharmacy areas (e.g., Infusion Services, Clinical Services, OPD/Specialty, Research, etc.)
  3. Process invoices, POs, checks, rebates, etc.
  4. Responsible for scheduling meetings and travel as necessary, conference room reservations, and hoteling workstation requests
  5. Collaborates with administrative team on triaging and responding to administrative requests across the department
  6. Coordinates department-wide activities as assigned (e.g., department lunches, conferences, retreats, etc.)
  7. Participates in the training and onboarding of all new administrative staff and the administrative responsibilities for onboarding all new pharmacy staff
  8. Responsible for ongoing personnel file maintenance and collection of all onboarding and required materials for new staff (e.g., licenses, certifications, 90-day reviews, orientation, and training checklists, surveys, etc.) and existing staff (e.g., confirmation of yearly continuing education requirements)
  9. Provides administrative support for regulatory and compliance activities including the MA research-controlled substance license renewals (MCSR), tracking and monitoring of staff license and certification requirements for all Pharmacists and Technicians (~200 staff)


Minimum Education: High school diploma or GED required; Bachelor’s degree preferred.

Minimum Experience: 3 years of experience working in healthcare administration, project/program coordination, or comparable business environment required.


  • Proficiency with Microsoft Suite of Programs (i.e., Outlook, Excel, Word, Teams)
  • Strong customer service skills and the ability to interact professionally with peers, leadership, and external contacts
  • Strong organizational and time management skills, including the ability to work independently and prioritize multiple assignments with a strong focus on managing details
  • Detail oriented with good written and verbal communication skills
  • Ability to prioritize and adapt to change, and accept additional responsibilities based on the changing needs of the work setting
  • Ability to work effectively as a member of a unit team, cross-functional teams and thrives in team-oriented environments
  • Ability to work in a fast-paced complex and matrixed environment
  • Strong interpersonal skills with sensitivity regarding confidential issues.

At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong.  As relentless as we are in our mission to reduce the burden of cancer for all, we are equally committed to diversifying our faculty and staff.  Cancer knows no boundaries and when it comes to hiring the most dedicated and diverse professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply.

Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other groups as protected by law.


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