QA/QI Specialist II - Cell Manipulation Core Facility

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Job ID:

450 Brookline Ave, Boston, MA 02215

Medical Technologist

Employment Type:
Full time


The QA/QI Specialist is responsible for monitoring operations and developing and managing quality improvement initiatives to ensure that systems are safe, effective, appropriate, compliant, current and adhered to by staff in the assigned unit or department. Expected to understand and apply principles of quality management practices to the monitoring and improvement of the operations for the unit(s) assigned. Key areas of focus may include patient and staff safety, clinical laboratory, cell processing, donor blood product collections, tissue banking, clinical operations, and other specified departmental procedures and policies as assigned. Plays key role in supporting preparation and on site support during site surveys and audits by regulatory agencies. Works with multidisciplinary teams and may be assigned to work under the direction of physician or nursing staff for assigned initiatives.

Located in Boston and the surrounding communities, Dana-Farber Cancer Institute brings together world renowned clinicians, innovative researchers and dedicated professionals, allies in the common mission of conquering cancer, HIV/AIDS and related diseases. Combining extremely talented people with the best technologies in a genuinely positive environment, we provide compassionate and comprehensive care to patients of all ages; we conduct research that advances treatment; we educate tomorrow's physician/researchers; we reach out to underserved members of our community; and we work with amazing partners, including other Harvard Medical School-affiliated hospitals.


  • Applying significant knowledge of area assigned, carries out or leads monitoring efforts and populates dashboard and key indicator data sets
  • Develops, supports, and/or leads quality improvement initiatives; develops approaches to linking quality improvement to outcomes reported through dashboard or key indicator data or surveys and observation studies
  • Works with institutional leadership to develop improvement efforts
  • Reviews documentation and assesses effectiveness of documentation review approaches; analyses causes and develops solutions for documentation failures
  • Gathers data and/or develops research and data analysis projects
  • Develops and carries out complex audits requiring content and operational knowledge of activity being audited
  • Maintains employee records of training and credentialing as required by unit activity assigned and associated regulatory standards 
  • Can perform audits to ensure compliance against standards, regulations, procedures, policies, IND/IDE and clinical trials. 
  • Perform trending and analyzing of data using appropriate quality and statistical tools. Assist in reporting data within and external to the department, institution, across institutions, and to governmental agencies
  • Assist / develop training documentation, review/audit competency assessments and training documentation to ensure that employee record corresponds with tasks employee is performing
  • CAPA - Assist with correction and preventative action plans based on audit findings, deviations and events. Plan follow up audits to assess if the desired effect / change was achieved


  • BS/BA degree in science, medical technology (MT,SBB,etc) or related field required. Minimum of 6 years of experience in related field (clinical laboratory, blood bank, clinical setting, biologic/pharma industry), plus 3 years of related quality and regulatory experience, or advance degree in related field and 3 years in quality of regulatory experience.
  • Maintain basic knowledge of applicable standards and regulations to ensure department / institution ongoing compliance with accreditation standards (FACT, JC) and inspection regulations (FDA, DPH,CMS, DOT)
  • Outcome analysis - Review / interpret / report relevant information as assigned or to present to physician or other investigator
  • Subject matter expertise - provide assistance in a given area of expertise (microbiology, immunohematology, cell processing, informatics, clinical operations etc) to help the department / program achieve its stated objectives and goals for the overall improvement of the program
  • Strong Excel skills required. 

Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other groups as protected by law.

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