Research Pharmacy Operations Supervisor

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Job ID:

450 Brookline Ave, Boston, MA 02215


Employment Type:
Full time


The Supervisor, Research Pharmacy Operations manages day to day operations and staff of the Research Pharmacy Operations to ensure high-quality patient care and high-level investigational drug accountability are delivered in compliance with all laws, regulations, and institutional policies and standards. The Supervisor works closely with research pharmacy management team and members of the pharmacy leadership team to coordinate and administer the pharmacy quality assurance and quality control initiatives. The Supervisor is expected to be able to step in, when needed, to carry out all functions of a staff pharmacist or technician. The supervisor is also expected to coordinate the onboarding and training of new staff members and to ensure ongoing training and competency requirements are met in a timely manner.

Located at Boston Longwood area, Dana-Farber Cancer Institute is an industry leader in delivering premium cancer care to our patients. We strive for excellence through services, discoveries, and education. Dana-Farber is the founding institute for Dana-Farber/Harvard Cancer Center (DF/HCC), the largest NCI-designated comprehensive cancer center that integrates collaborative efforts among five academic medical institutions/hospitals and two Harvard schools. More than 1,100 cancer researchers in DF/HCC collaborates closely in innovative clinical, translational, basic, and population-based research programs to bring cutting-edge treatments to our patients.

As a key player in our clinical research enterprise, Research Pharmacy is responsible for pharmaceutical management of investigational drugs for oncology trials. Our mission is to provide the highest quality pharmaceutical care to our research patients. The primary objective of Research Pharmacist-Ops is to carry out logistic operation for drug trials in compliance with institutional, state and federal regulations. Motivated candidates with excellent problem-solving skills and communication skills are encouraged to apply to work in this fast pace working environment with a rapidly growing oncology trial portfolio at Dana-Farber.



  • Collaborate with research pharmacy management team to oversee the daily operations to ensure that research pharmacy activities and services are carried out to meet all regulatory and institutional standard.
  • Participate in the development and implementation of efficient workflows within the research pharmacy. Participate in and lead quality improvement initiatives and projects.
  • Participate in the development and implementation of quality assurance and quality control activities, including investigational drug accountability and inventory management. Verify that quality controls are completed and documented on time. Identify gaps and work to remedy.
  • Work closely with research team, nursing, pharmacy, regulatory and other departments to develop and implement action plans to address arising patient care and regulatory issues pertaining to investigational drugs.
  • Work with the Medication Safety Officer and research pharmacy management team for review and/or follow up of safety reports and concerns related to investigational drugs.
  • Participate in the recruitment, selection, orientation, training and performance management of research pharmacy staff (pharmacists and technicians).
  • Assist in the development and maintenance of programs and policies.
  • Communicates the status of projects, staff concerns, and problems to the Research Pharmacy management team.
  • Oversee monthly inventory management practices (ordering, cycle count, product expiration, product return and destruction, resolving inventory discrepancies).
  • Assist with scheduling both pharmacists and technicians.
  • Provide coverage for the Research Pharmacy Operations staff, as needed.
  • Preform other duties as assigned, including attending meetings and participating in Institute wide committees representing Research Pharmacy.



A Bachelor’s Degree or Doctorate in Pharmacy from an accredited college of Pharmacy is required along with a minimum 5 years of hospital or retail pharmacy experience, 2 years of infusion experience or clinical research, and 1 year in a supervisory/leadership role or equivalent.  Must be licensed to practice pharmacy in the Commonwealth of Massachusetts.

Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other groups as protected by law.

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