Senior Analyst - Advanced Operational Analytics

Job Details

Job ID:

450 Brookline Ave, Boston, MA 02215


Employment Type:
Full time

Work Location:
Hybrid: 2-3 days onsite/week


Do you enjoy solving operational problems with data using advanced analytics? Do you want to make an impact with your work at a mission driven, world class medical center? Do you want to know that your analytics work is viewed organizationally as a strategic differentiator?

The Clinical Operations and Business Analytics Team (COBA) is expanding and looking for problem solvers who want to drive administrative savings back to patient care and research. COBA is a subdivision of the Dana-Farber Informatics and Analytics department led by the Chief Data and Analytics Officer that is responsible for building a world class analytics environment, enabling measurability and transparency of key institute KPIs for improved decision making.

As a Senior Analyst in Advanced Operational Analytics on the COBA Team, you will be responsible for exploring and analyzing business problems by translating stakeholder specifications into programming logic, conduct rapid exploratory analyses and build explanatory models in Databricks. You will have the opportunity to work across many departments, spanning clinical operations, nursing, quality and patient safety, finance, HR, supply chain, research administration, strategy, pharmacy, clinical disciplines, and informatics solutions areas.

On the COBA Team, you will be part of building an analytics Center of Excellence that drives data-driven insights that empowers decision makers to make informed choices and teaches others to apply analysis in ways that improve lives both today and in the future.

These responsibilities require an in-depth understanding of DFCI’s data and data structures. In addition, the COBA Senior Analyst role requires excellent communication skills and the ability to engage and educate stakeholders on how to leverage advanced analytics for operational decision-making. The Senior Analyst will be expected to help support new projects, function with the support of their manager within a fast-paced environment, work on different projects/tasks concurrently, and serve as an analytic advisor to stakeholders. Assignments will include complex data analysis projects that blend data sources across departments. The Senior Analyst will work with a variety of tools (ex: SQL, Excel, PowerPoint, Python, Databricks, Snowflake, etc.). The Senior Analyst will also collaborate with other Informatics and Analytics (I&A) teams with expertise in specific data systems and/or analytical methodologies.

Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals. The Mission, Vision, and Core Values of the Dana-Farber Cancer Institute are incorporated into all areas of practice.


  • Work in partnership with your manager, your stakeholders, and other analysts in the team to develop exploratory and explanatory insights for clients served by Advanced Analytics.
  • Independently deliver on multiple common tasks in Advanced Analytics projects on time and of high quality.
  • Develop and translate business requirements into project charters and business and technical requirements in collaboration with other COBA team members.
  • Utilize Databricks and Snowflake to identify data sources and develop pipelines that enable processing of feature enhancements and tracking of model performance.
  • Support and deliver projects, including the development of custom data analytics solutions, and production-grade models that produce actionable insights for operational decision-making.
  • Contribute to development of analytic assets that can be used for advanced analytics (e.g., onboarding, training, tools, methods, libraries, models, terminology, etc.).
  • Create robust and generalizable models that generate outputs to accelerate information-to-action at scale (e.g., describing performance of KPI’s for leadership and helping operators on the frontline to make immediate process and performance improvements).
  • Collaborate with internal teams for QA and ensure the quality of the deliverables.
  • Build, deliver, maintain, and improve analytical solutions iteratively with stakeholder feedback.
  • Foster an institute-wide analytic community of practice by training users and educating analysts, data stewards, business stewards and analytics consumers.
  • Remain open-minded about data exploration, vet work with the support of team members and ensure accuracy of all reports before delivering end-results.
  • Escalate issues, concerns, and problems which may hinder achievement of deadlines and or/ accomplishments of responsibilities to the attention of the COBA leadership promptly.


  • Bachelor’s degree in statistics, information technology, mathematics, public health, or related domain. Master’s preferred.
  • 3+ years of experience in Analytics performing advanced quantitative analysis with at least 1-year in healthcare or life sciences.
  • Should be familiar writing Python scripts and functions.
  • Databricks experience preferred.
  • Working knowledge of Epic EMR a plus.
  • Experience translating business needs into technical requirements to build and transform data into valuable, easy to understand insights.
  • Proficient at writing complex SQL queries and Python functions that blend data from dozens of sources for analysis, visualization, or reporting.
  • Should have hands on experience building machine learning models to identify drivers, optimize outcomes, or forecast solutions enable data-driven decision making at all levels of the organization.
  • Possess ability to function independently in a fast-paced environment while managing multiple priorities.
  • Must have superior interpersonal and communication skills and a history of effectively working and communicating with all levels of internal and external technical and non-technical staff.

At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are equally committed to diversifying our faculty and staff. Cancer knows no boundaries and when it comes to hiring the most dedicated and diverse professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply.

Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other groups as protected by law.

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