Senior Informatics Analyst - Pathways Operations

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Job ID:

10 Brookline Place West, Brookline, MA 02445


Employment Type:
Full time

Work Location:
PTL Remote: 2-3 days remote/wk



The Senior Informatics Analyst, Pathways Operations will be responsible for supporting the development and execution of disease-specific clinical decision support algorithms collectively known as Dana-Farber Pathways. Reporting to the Senior Manager, Pathways Operations, the Senior Informatics Analyst, Pathways Operations will independently manage the end to end content lifecycle for multiple highly complex clinical focus areas. This includes but is not limited to the analysis, development, maintenance, and tracking of clinical content. This role will work closely with other divisional Informatics Analysts to ensure the appropriate expertise and support is incorporated on a project-by-project basis. The role will lead cross-functional teams of indirect resources, including directing the work of user and/or business representatives within workgroups.

This is a Hybrid role with 2-3 days on site in Boston Longwood Medical Area and employee must reside in MA, NH or RI.

Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals. 



  • Independently completes literature reviews and extracts pertinent information from clinical practice guidelines to support new pathway development and ongoing maintenance.
  • Independently extracts and compiles data from a variety of clinical and administrative applications across the institute to support new pathway development and ongoing maintenance.
  • Completes highly complex clinical workflow analyses and document current and future state processes to support new pathway development and ongoing maintenance.
  • Drafts highly complex business process, case management, and decision models in knowledge management system based on information collected through literature reviews, data extraction, and workflow analyses.
  • Lead process mapping workshops with clinical subject matter experts to validate highly complex business process, case management, and decision models.
  • Lead ongoing process mapping workshops with clinical subject matter experts and make updates to highly complex business process, case management, and decision models.
  • Work directly with Dana-Farber Pathways Data Management Team to ensure pathways models are being built using industry standard ontologies and frameworks (ex: SNOMED, HL7 FHIR).
  • Manage all aspects of highly complex pathway development projects including team communications, timelines, signoff, scope changes.
  • Adhere to recognized project management tools and methodologies.
  • Write and maintain detailed documentation of requirements and project communications.
  • Independently identify and resolve highly complex issues and facilitate appropriate escalation for timely resolution.
  • Communicate status on various project/program management efforts to leadership and internal stakeholders and manage expectations as appropriate.
  • Participate in regular team meetings to discuss team project/program related activities, issues, changes, and communications as needed.
  • Help promote optimal use of pathways and knowledge management system across the institute, including utilization of advanced features and adherence to best practices.
  • Collaborate on development of internal documentation and end-user training materials.
  • Build strong relationships with internal and external knowledge management system customer base.
  • Utilize Dana-Farber Cancer Institute’s values to govern decisions, actions, and behaviors.
  • Actively participate in and support team culture.
  • May act as a resource for more junior staff.



Minimum Education:

Bachelor’s degree required; master’s degree preferred; concentration in Biostatistics, Clinical Epidemiology, Clinical Informatics, Health Information Systems; Nursing, Pharmacy and/or other healthcare related field strongly preferred.

Minimum Experience:

Required: 5 years of direct work experience as a clinical business analyst, clinical applications analyst, clinical informatics analyst, or clinical data manger in a healthcare setting. Experience managing project teams including clinician team members; developing and implementing clinical decision support logic in IT systems; modeling business processes (BPMN, CMMN, DMN); using query tools such as SQL and/or SAS; using data visualization tools such as Tableau and/or Power BI required.

Preferred: Oncology experience strongly preferred.


BPMN Method and Style, DMN Basics, DMN Advanced, and/or OMG Certified Expert in BMP 2 (OCEB 2) certification strongly preferred. EpiCare Ambulatory/Inpatient, Beacon, Beaker, Bridges, Radiant and/or Willow certification strongly preferred.


  • Strong technical skills including analysis, design, and testing.
  • Attention to detail, customer service orientation, and proven ability to perform work accurately and efficiently.
  • Ability to be flexible, versatile and adaptable in activities conducted in a multi-site environment.
  • Excellent interpersonal skills, ability to effectively communicate and collaborate with staff of different skill sets, backgrounds and levels within and external to the organization, including both technical and non-technical personnel.
  • Self-motivated and capable of working independently.
  • Knowledge of clinical care processes across disciplines and across the care continuum.
  • Highly skilled in using and/or supporting electronic medical record systems (ie. Epic, Cerner, Meditech).
  • Highly skilled in using Confluence, JIRA Software, JIRA Service Management, and JIRA Align.
  • Highly skilled in using enterprise business process modeling applications (Trisotech Digital Modeling Suite, RedHat Decision Manager, Camunda Modeling Suit).





At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong.  As relentless as we are in our mission to reduce the burden of cancer for all, we are equally committed to diversifying our faculty and staff.  Cancer knows no boundaries and when it comes to hiring the most dedicated and diverse professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply. 

Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualifiedapplicant to receive consideration for employment without regard to race, color, religion, sex, genderidentity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry,military service, protected veteran status, or other groups as protected by law.

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