Administration Support/Customer Service Jobs at Dana-Farber Cancer Institute

Found 55 full time Administration Support/Customer Service jobs

  • Clinical Scheduling Specialist - Multiple Disease Centers

    Job ID:
    32698
    Location:
    450 Brookline Ave, Boston, MA
    Category:
    Administration Support/Customer Service
    Type:
    Full time
    Work Location:
    PTL Remote: 2-3 days remote/wk

    Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate …

  • Clinical Scheduling Specialist- Multiple Disease Centers

    Job ID:
    32699
    Location:
    450 Brookline Ave, Boston, MA
    Category:
    Administration Support/Customer Service
    Type:
    Full time
    Work Location:
    PTL Remote: 2-3 days remote/wk

    Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate …

  • Direct Patient Liaison

    Job ID:
    32470
    Location:
    450 Brookline Ave, Boston, MA
    Category:
    Administration Support/Customer Service
    Type:
    Full time
    Work Location:
    PTL Remote: 2-3 days remote/wk

    As part of the DFCI Direct team, the Patient Liaison is responsible for providing exceptional customer service to all patients, family members, physicians, and staff and ensuring that patients are connected with the appropriate resources and services. This individual achieves patient experience and business objectives through personally customizing each interaction …

  • Executive Support Specialist

    Job ID:
    32498
    Location:
    450 Brookline Ave, Boston, MA
    Category:
    Administration Support/Customer Service
    Type:
    Full time
    Work Location:
    PTL Remote: 2-3 days remote/wk

    Located in the heart of the Boston medical area, the Bing Center for Waldenstrom’s macroglobulinemia (BCWM) within the Dana Farber Cancer Institute is a multi-disciplinary team of scientists, clinicians, and computational biologists dedicated to the advanced developments of novel therapeutics and genomic discoveries for the lymphoplasmacytic lymphoma called Waldenstrom’s macroglobulinemia.The …

  • Friends Place Retail Associate

    Job ID:
    31229
    Location:
    300 Boylston St, Newton, MA
    Category:
    Administration Support/Customer Service
    Type:
    Full time
    Work Location:
    Onsite:Up to 1 day remote/wk

    At the Friends Place, we offer the tools patients need to reclaim some of what they feel is lost. Our mission is to provide hope, support, and healing in a caring environment.The creation of the Friends Place (formerly Friends Boutique) came from a conviction that in addition to expert medical …

  • Mastectomy Fitter

    Job ID:
    32654
    Location:
    450 Brookline Ave, Boston, MA
    Category:
    Administration Support/Customer Service
    Type:
    Full time
    Work Location:
    Onsite:Up to 1 day remote/wk

    Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. Friends' Place, mission is to provide hope, support, and healing in a caring environment. The creation of Friends' Place (formerly Friends' Boutique) came from a conviction that in addition to expert medical care, people …

  • Network Float Practice Coordinator

    Job ID:
    32641
    Location:
    1 Patriots Place, Foxborough, MA
    Category:
    Administration Support/Customer Service
    Type:
    Full time
    Work Location:
    PTL Remote: 2-3 days remote/wk

    The Network Float Practice Coordinator -Admin will report to the Senior Manager, Network Operations. The Network Float Practice Coordinator is responsible for scheduling functions in a floating capacity supporting the satellites. These functions may include, but are not limited to, providing customer service to patients, including check-in/check-out services, updating patient …

  • New Patient Coordinator

    Job ID:
    32360
    Location:
    450 Brookline Ave, Boston, MA
    Category:
    Administration Support/Customer Service
    Type:
    Full time
    Work Location:
    PTL Remote: 2-3 days remote/wk

    Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate …

  • New Patient Coordinator - Genitourinary Oncology

    Job ID:
    33007
    Location:
    450 Brookline Ave, Boston, MA
    Category:
    Administration Support/Customer Service
    Type:
    Full time
    Work Location:
    PTL Remote: 2-3 days remote/wk

    The New Patient Coordinator (NPC) position is responsible for all aspects of new patient scheduling in accordance with department scheduling guidelines. The NPC provides superior customer service to all patients, family members, physicians and staff at all times in accordance with the DFCI Customer Service Standards. Assigned to work with …

  • New Patient Coordinator - Gynecologic Oncology

    Job ID:
    32970
    Location:
    450 Brookline Ave, Boston, MA
    Category:
    Administration Support/Customer Service
    Type:
    Full time
    Work Location:
    PTL Remote: 2-3 days remote/wk

    The New Patient Coordinator (NPC) position is responsible for all aspects of new patient scheduling in accordance with department scheduling guidelines. The NPC provides superior customer service to all patients, family members, physicians and staff at all times in accordance with the DFCI Customer Service Standards. Assigned to work with …

  • New Patient Coordinator - Hematologic Malignancy Float

    Job ID:
    32559
    Location:
    450 Brookline Ave, Boston, MA
    Category:
    Administration Support/Customer Service
    Type:
    Full time
    Work Location:
    PTL Remote: 2-3 days remote/wk

    The New Patient Coordinator (NPC) position is responsible for all aspects of new patient scheduling in accordance with department scheduling guidelines. The NPC provides superior customer service to all patients, family members, physicians and staff at all times in accordance with the DFCI Customer Service Standards. Assigned to work with …

  • New Patient Coordinator - Temp - Genitourinary Oncology

    Job ID:
    33011
    Location:
    450 Brookline Ave, Boston, MA
    Category:
    Administration Support/Customer Service
    Type:
    Full time
    Work Location:
    Onsite:Up to 1 day remote/wk

    The New Patient Coordinator (NPC) position is responsible for all aspects of new patient scheduling in accordance with department scheduling guidelines. The NPC provides superior customer service to all patients, family members, physicians and staff at all times in accordance with the DFCI Customer Service Standards. Assigned to work with …

  • One-to-One Program Coordinator

    Job ID:
    32045
    Location:
    450 Brookline Ave, Boston, MA
    Category:
    Administration Support/Customer Service
    Type:
    Full time
    Work Location:
    PTL Remote: 2-3 days remote/wk

    The One-to-One program is Dana-Farber’s telephone peer support program. The program links our trained volunteers who have “been there” with individuals who would like support from a peer. For patients and families who are dealing with cancer connecting with someone who understands can be a great source of comfort. Our …

  • Patient and Family Relations Coordinator

    Job ID:
    32070
    Location:
    450 Brookline Ave, Boston, MA
    Category:
    Administration Support/Customer Service
    Type:
    Full time
    Work Location:
    PTL Remote: 2-3 days remote/wk

    The Office of Patient and Family Relations liaises between patients, families and the Institute in acknowledging and responding to patient/family concerns and requests in a compassionate, supportive manner. The Patient and Family Relations (P/FR) Coordinator serves as an integral member of the Quality and Patient Safety Department (QPS), participating in …

  • Patient Intake Coordinator

    Job ID:
    31990
    Location:
    450 Brookline Ave, Boston, MA
    Category:
    Administration Support/Customer Service
    Type:
    Full time
    Work Location:
    Onsite:Up to 1 day remote/wk

    Reporting to the Manager, and in collaboration with clinical and operational leadership, the Patient Intake Coordinator is the initial point of contact and ambassador representing Dana-Farber Cancer Institute throughout the continuation of the patient’s care coordination. This role is instrumental in meeting the business needs of the program, provides exceptional …

  • Patient Intake Coordinator

    Job ID:
    31988
    Location:
    450 Brookline Ave, Boston, MA
    Category:
    Administration Support/Customer Service
    Type:
    Full time
    Work Location:
    Onsite:Up to 1 day remote/wk

    Reporting to the Manager, and in collaboration with clinical and operational leadership, the Patient Intake Coordinator is the initial point of contact and ambassador representing Dana-Farber Cancer Institute throughout the continuation of the patient’s care coordination. This role is instrumental in meeting the business needs of the program, provides exceptional …

  • Patient Liaison - Bilingual Spanish

    Job ID:
    31856
    Location:
    450 Brookline Ave, Boston, MA
    Category:
    Administration Support/Customer Service
    Type:
    Full time
    Work Location:
    Onsite:Up to 1 day remote/wk

    Reporting to the Manager, and in collaboration with clinical and operational leadership, the International Patient Liaison is the primary point of contact and ambassador representing Dana-Farber Cancer Institute and Brigham and Women’s International Office to all international patients, families/escorts, physicians, embassies, governmental health authority’s, foundations, and insurance companies throughout the …

  • Patient Representative - Welcome Center

    Job ID:
    32333
    Location:
    10 Brookline Place West, Brookline, MA
    Category:
    Administration Support/Customer Service
    Type:
    Full time
    Work Location:
    Full Remote: 4-5 days remote/wk

    The Patient representative is the first line of communication into Dana Farber Cancer Institute that a patient will encounter. Join us and be a part of providing world class care for patients in a career where you can make an impact. Located in Boston and the surrounding communities, Dana-Farber Cancer …

  • Patient Representative - Welcome Center

    Job ID:
    32895
    Location:
    10 Brookline Place West, Brookline, MA
    Category:
    Administration Support/Customer Service
    Type:
    Full time
    Work Location:
    Full Remote: 4-5 days remote/wk

    The Patient Representative (PR) is the “first impression” a patient has of Dana-Farber Cancer Institute (DFCI), and is critical to a patient’s experience and their entry into the DFCI system. The PR supports scheduling and assists with training of new or less experienced staff. PRs work as a team to …

  • Patient Representative - Welcome Center

    Job ID:
    32899
    Location:
    10 Brookline Place West, Brookline, MA
    Category:
    Administration Support/Customer Service
    Type:
    Full time
    Work Location:
    Full Remote: 4-5 days remote/wk

    The Patient Representative (PR) is the “first impression” a patient has of Dana-Farber Cancer Institute (DFCI), and is critical to a patient’s experience and their entry into the DFCI system. The PR supports scheduling and assists with training of new or less experienced staff. PRs work as a team to …

Administration Support/Customer Service Jobs at Dana-Farber

Apply online for Administration Support/Customer Service Jobs at Dana-Farber and discover an exciting career that matches your skills, interests, and passions.

At Dana-Farber, our team members play a key role in providing innovative and groundbreaking cancer treatments. From researchers and lab technicians, to family support service counselors, to doctors and nurses, each employee is focused on providing cancer treatment aimed at meeting the specific needs of our patients and their families. Join us in our mission and ultimate goal: the eradication of cancer and related diseases.

Administration Support/Customer Service Jobs at Dana-Farber may include:

Admin Support Specialist II Team members in these admin support jobs take a proactive approach to managing workflow and projects and may also have project work responsibilities.

Clinical Scheduling Specialist I Team members in these admin support/customer service jobs are responsible for all aspects of patient scheduling in accordance with department scheduling guidelines. They provide superior customer service to all patients, family members, physicians and staff at all times in accordance with the DFCI Customer Service Standards.

Executive Support Specialist I Team members in these admin support jobs provide varying degrees of administrative support to a Faculty, which may include typing, filing, scheduling meetings, acting as liaison with Institute executives and offices, as well as other faculty at DFCI, HMS and internationally, assist in developing policies and procedures within the Department, and independently completing projects as assigned.

Apply online now for Administration Support/Customer Service Jobs at Dana-Farber. For over 70 years, Dana-Farber has been a leader in breakthrough cancer research and patient care, providing the most advanced treatments available. We are ranked as one of the nation's best midsize employers and offer exciting careers opportunities with comprehensive benefits. Apply online for a career with Dana-Farber today.
Follow Dana-Farber on Social Media