Administration Support/Customer Service Jobs at Dana-Farber Cancer Institute

Found 36 full time Administration Support/Customer Service jobs

  • International Patient Liaison (Mandarin or Spanish Speaking)

    Job ID:
    36500
    Location:
    450 Brookline Ave, Boston, MA
    Category:
    Administration Support/Customer Service
    Type:
    Full time
    Work Location:
    Onsite: 4-5 days onsite/week

    Reporting to the Manager, and in collaboration with clinical and operational leadership, the International Patient Liaison is the primary point of contact and ambassador representing Dana-Farber Cancer Institute and Brigham and Women’s International Office to all international patients, families/escorts, physicians, embassies, governmental health authority’s, foundations, and insurance companies throughout the …

  • International Patient Records Specialist - Arabic Speaking

    Job ID:
    36315
    Location:
    450 Brookline Ave, Boston, MA
    Category:
    Administration Support/Customer Service
    Type:
    Full time
    Work Location:
    Onsite: 4-5 days onsite/week

    This position is full time on site with the option for one day remote.The International Patient Records Specialist is responsible for the effective coordination and organization of materials required for new and established Dana-Farber/Brigham and Women’s Cancer Center international oncology patient visits. Located in Boston and the surrounding communities, Dana-Farber …

  • Manager, Disease Center Scheduling

    Job ID:
    36322
    Location:
    450 Brookline Ave, Boston, MA
    Category:
    Administration Support/Customer Service
    Type:
    Full time
    Work Location:
    Hybrid: 2-3 days onsite/week

    Reporting to the Senior Manager, Protocol Scheduling Operations, the Manager of Protocol Scheduling is responsible for the oversight of day-to-day and protocol scheduling operations. The Manager has direct supervision of approximately 15 Protocol Schedulers. The Manager provides human resources management of staff relative to hiring, corrective action, training, and evaluation …

  • Manager, Disease Center Scheduling

    Job ID:
    36330
    Location:
    450 Brookline Ave, Boston, MA
    Category:
    Administration Support/Customer Service
    Type:
    Full time
    Work Location:
    Hybrid: 2-3 days onsite/week

    Reporting to the Senior Manager, Established Patient Operations, the Manager of Established Patient Operations is responsible for the oversight of day-to-day and scheduling operations. The Manager has direct supervision of approximately 15 Clinical Scheduling Specialists and/or Protocol Schedulers. The Manager provides human resources management of staff relative to hiring, corrective …

  • New Patient Coordinator

    Job ID:
    36096
    Location:
    450 Brookline Ave, Boston, MA
    Category:
    Administration Support/Customer Service
    Type:
    Full time
    Work Location:
    Hybrid: 2-3 days onsite/week

    The New Patient Coordinator (NPC) position is responsible for all aspects of new patient scheduling in accordance with department scheduling guidelines. The NPC provides superior customer service to all patients, family members, physicians and staff at all times in accordance with the DFCI Customer Service Standards. Assigned to work with …

  • New Patient Coordinator

    Job ID:
    36200
    Location:
    450 Brookline Ave, Boston, MA
    Category:
    Administration Support/Customer Service
    Type:
    Full time
    Work Location:
    Hybrid: 2-3 days onsite/week

    The New Patient Coordinator (NPC) position is responsible for all aspects of new patient scheduling in accordance with department scheduling guidelines. The NPC provides superior customer service to all patients, family members, physicians and staff at all times in accordance with the DFCI Customer Service Standards. Assigned to work with …

  • New Patient Coordinator - Breast Oncology

    Job ID:
    35483
    Location:
    450 Brookline Ave, Boston, MA
    Category:
    Administration Support/Customer Service
    Type:
    Full time
    Work Location:
    Hybrid: 2-3 days onsite/week

    The New Patient Coordinator (NPC) position is responsible for all aspects of new patient scheduling in accordance with department scheduling guidelines. The NPC provides superior customer service to all patients, family members, physicians and staff at all times in accordance with the DFCI Customer Service Standards. Assigned to work with …

  • Patient Representative

    Job ID:
    35689
    Location:
    10 Brookline Place West, Brookline, MA
    Category:
    Administration Support/Customer Service
    Type:
    Full time
    Work Location:
    Remote: occasional time on campus

    The Patient Representative (PR) is the “first impression” a patient has of Dana-Farber Cancer Institute (DFCI), and is critical to a patient’s experience and their entry into the DFCI system. The PR supports scheduling and assists with training of new or less experienced staff. PRs work as a team to …

  • Patient Representative

    Job ID:
    36194
    Location:
    10 Brookline Place West, Brookline, MA
    Category:
    Administration Support/Customer Service
    Type:
    Full time
    Work Location:
    Remote: occasional time on campus

    The Patient Representative (PR) is the “first impression” a patient has of Dana-Farber Cancer Institute (DFCI), and is critical to a patient’s experience and their entry into the DFCI system. The PR supports scheduling and assists with training of new or less experienced staff. PRs work as a team to …

  • Patient Representative

    Job ID:
    36480
    Location:
    10 Brookline Place West, Brookline, MA
    Category:
    Administration Support/Customer Service
    Type:
    Full time
    Work Location:
    Remote: occasional time on campus

    The Patient Representative (PR) is the “first impression” a patient has of Dana-Farber Cancer Institute (DFCI), and is critical to a patient’s experience and their entry into the DFCI system. The PR supports scheduling and assists with training of new or less experienced staff. PRs work as a team to …

  • Patient Representative

    Job ID:
    36506
    Location:
    10 Brookline Place West, Brookline, MA
    Category:
    Administration Support/Customer Service
    Type:
    Full time
    Work Location:
    Remote: occasional time on campus

    The Patient Representative (PR) is the “first impression” a patient has of Dana-Farber Cancer Institute (DFCI), and is critical to a patient’s experience and their entry into the DFCI system. The PR supports scheduling and assists with training of new or less experienced staff. PRs work as a team to …

  • Patient Representative

    Job ID:
    36529
    Location:
    10 Brookline Place West, Brookline, MA
    Category:
    Administration Support/Customer Service
    Type:
    Full time
    Work Location:
    Remote: occasional time on campus

    The Patient Representative (PR) is the “first impression” a patient has of Dana-Farber Cancer Institute (DFCI), and is critical to a patient’s experience and their entry into the DFCI system. The PR supports scheduling and assists with training of new or less experienced staff. PRs work as a team to …

  • Patient Representative

    Job ID:
    36533
    Location:
    10 Brookline Place West, Brookline, MA
    Category:
    Administration Support/Customer Service
    Type:
    Full time
    Work Location:
    Remote: occasional time on campus

    The Patient Representative (PR) is the “first impression” a patient has of Dana-Farber Cancer Institute (DFCI), and is critical to a patient’s experience and their entry into the DFCI system. The PR supports scheduling and assists with training of new or less experienced staff. PRs work as a team to …

  • Practice Coordinator-Patient Representative

    Job ID:
    36402
    Location:
    5 Branch Street, Methuen, MA
    Category:
    Administration Support/Customer Service
    Type:
    Full time
    Work Location:
    Onsite: 100% onsite

    The Practice Coordinator/Patient Representative II provides superior customer service to all patients, family members, physicians, and staff. The Practice Coordinator/Patient Representative (PC/PR) is the “first impression” a patient has of Dana-Farber Cancer Institute (DFCI) and is critical to a patient’s experience and their entry into the DFCI system.The Practice Coordinator/Patient …

  • Program Coordinator, International Strategic Initiatives

    Job ID:
    36303
    Location:
    10 Brookline Place West, Brookline, MA
    Category:
    Administration Support/Customer Service
    Type:
    Full time
    Work Location:
    Hybrid: 2-3 days onsite/week

    Reporting to the Senior Program Manager, the Program Coordinator II provides administrative and coordination support for education and training programs core to Dana-Farber’s international collaborations with institutions in South America, China, and the Middle East region. The Program Coordinator II assists in coordinating leadership delegation visits from outside institutions and …

  • Protocol Scheduler

    Job ID:
    36365
    Location:
    450 Brookline Ave, Boston, MA
    Category:
    Administration Support/Customer Service
    Type:
    Full time
    Work Location:
    Hybrid: 2-3 days onsite/week

    Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate …

Administration Support/Customer Service Jobs at Dana-Farber

Apply online for Administration Support/Customer Service Jobs at Dana-Farber and discover an exciting career that matches your skills, interests, and passions.

At Dana-Farber, our team members play a key role in providing innovative and groundbreaking cancer treatments. From researchers and lab technicians, to family support service counselors, to doctors and nurses, each employee is focused on providing cancer treatment aimed at meeting the specific needs of our patients and their families. Join us in our mission and ultimate goal: the eradication of cancer and related diseases.

Administration Support/Customer Service Jobs at Dana-Farber may include:

Admin Support Specialist II Team members in these admin support jobs take a proactive approach to managing workflow and projects and may also have project work responsibilities.

Clinical Scheduling Specialist I Team members in these admin support/customer service jobs are responsible for all aspects of patient scheduling in accordance with department scheduling guidelines. They provide superior customer service to all patients, family members, physicians and staff at all times in accordance with the DFCI Customer Service Standards.

Executive Support Specialist I Team members in these admin support jobs provide varying degrees of administrative support to a Faculty, which may include typing, filing, scheduling meetings, acting as liaison with Institute executives and offices, as well as other faculty at DFCI, HMS and internationally, assist in developing policies and procedures within the Department, and independently completing projects as assigned.

Apply online now for Administration Support/Customer Service Jobs at Dana-Farber. For over 70 years, Dana-Farber has been a leader in breakthrough cancer research and patient care, providing the most advanced treatments available. We are ranked as one of the nation's best midsize employers and offer exciting careers opportunities with comprehensive benefits. Apply online for a career with Dana-Farber today.
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