Administration Support/Customer Service Jobs at Dana-Farber Cancer Institute

Found 37 Administration Support/Customer Service jobs

  • International Patient Liaison- Spanish Preferred

    Job Ref:
    42335

    Location:
    450 Brookline Ave, Boston, MA 02215

    Category:
    Administration Support/Customer Service

    Employment Type:
    Full time

    Work Location:
    Onsite: 4-5 days onsite/week

    Reporting to the Manager, and in collaboration with clinical and operational leadership, the International Patient Liaison is the primary point of contact and ambassador representing Dana-Farber Cancer Institute and Brigham and Women’s International Office to all international patients, families/escorts, physicians, embassies, governmental health authority’s, foundations, and insurance companies throughout the …

  • International Patient Records Specialist - Bilingual

    Job Ref:
    42163

    Location:
    450 Brookline Ave, Boston, MA 02215

    Category:
    Administration Support/Customer Service

    Employment Type:
    Full time

    Work Location:
    Onsite: 4-5 days onsite/week

    The International Patient Records Specialist is responsible for the effective coordination and organization of materials required for new and established Dana-Farber/Brigham and Women’s Cancer Center international oncology patient visits. Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research …

  • Jimmy Fund Clinic Front Desk Coordinator

    Job Ref:
    41070

    Location:
    450 Brookline Ave, Boston, MA 02215

    Category:
    Administration Support/Customer Service

    Employment Type:
    Full time

    Work Location:
    Onsite: 100% onsite

    The Jimmy Fund Front Desk Clinic Coordinator reports to the Scheduling Supervisor in pediatrics and is responsible for timely completion and accuracy of assigned daily tasks. These functions include, but are not limited to, staffing the Jimmy Fund Clinic Front desk, liaising among patients/families/providers/leadership; utilizing institutional and technical knowledge to …

  • Network Float New Patient Coordinator

    Job Ref:
    42057

    Location:
    101 Columbian Street, Weymouth, MA 02188

    Category:
    Administration Support/Customer Service

    Employment Type:
    Full time

    Work Location:
    Hybrid: 2-3 days onsite/week

    The Network Float NPC/FC Admin will provide coverage across multiple Satellite locations(Weymouth, Brighton and Londonderry) and will be expected to travel to sites that are not their home location to cover other NPCs when they are out on leave or vacation, as requested by management staff. Mileage reimbursement is provided. …

  • New Patient Coordinator, GI Oncology

    Job Ref:
    42109

    Location:
    450 Brookline Ave, Boston, MA 02215

    Category:
    Administration Support/Customer Service

    Employment Type:
    Full time

    Work Location:
    Hybrid: 2-3 days onsite/week

    The New Patient Coordinator (NPC) position is responsible for all aspects of new patient scheduling in accordance with department scheduling guidelines. The NPC provides superior customer service to all patients, family members, physicians and staff at all times in accordance with the DFCI Customer Service Standards. Assigned to work with …

  • New Patient Coordinator- Thoracic Oncology

    Job Ref:
    42502

    Location:
    450 Brookline Ave, Boston, MA 02215

    Category:
    Administration Support/Customer Service

    Employment Type:
    Full time

    Work Location:
    Hybrid: 2-3 days onsite/week

    The New Patient Coordinator (NPC) position is responsible for all aspects of new patient scheduling in accordance with department scheduling guidelines. The NPC provides superior customer service to all patients, family members, physicians and staff at all times in accordance with the DFCI Customer Service Standards. Assigned to work with …

  • Patient Records Specialist

    Job Ref:
    42183

    Location:
    450 Brookline Ave, Boston, MA 02215

    Category:
    Administration Support/Customer Service

    Employment Type:
    Full time

    Work Location:
    Hybrid: 2-3 days onsite/week

    The Patient Records Specialist is responsible for the effective coordination and organization of materials required for a new patient visit. Provides administrative support and coordination for aspects of patient care for new patients and may flex across multiple disease centers or assist in scheduling tasks. Located in Boston and …

  • Patient Records Specialist, Thoracic Oncology

    Job Ref:
    42330

    Location:
    450 Brookline Ave, Boston, MA 02215

    Category:
    Administration Support/Customer Service

    Employment Type:
    Full time

    Work Location:
    Hybrid: 2-3 days onsite/week

    The Patient Records Specialist is responsible for the effective coordination and organization of materials required for a new patient visit. Provides administrative support and coordination for aspects of patient care for new patients and may flex across multiple disease centers or assist in scheduling tasks. Located in Boston and …

  • Patient Representative

    Job Ref:
    42387

    Location:
    5 Branch Street, Methuen, MA 01844

    Category:
    Administration Support/Customer Service

    Employment Type:
    Full time

    Work Location:
    Onsite: 100% onsite

    Monday-Friday 8am-4:30pm. The Patient Representative II (PRII) is the “first impression” a patient has of Dana-Farber Cancer Institute (DFCI), and is critical to a patient’s experience and their entry into the DFCI system. The PRII supports scheduling and assists with training of new or less experienced staff. PRs work …

  • Patient Representative

    Job Ref:
    41759

    Location:
    10 Brookline Place West, Brookline, MA 02445

    Category:
    Administration Support/Customer Service

    Employment Type:
    Full time

    Work Location:
    Remote: occasional time on campus

    This position will be 1 day per week onsite in Boston, MA and 4 days per week remote. T he selected candidate may only work remotely from a New England state (ME, VT, NH, MA, CT, RI). The hours for this position will be 9:30 AM - 6 PM, …

  • Practice Coordinator

    Job Ref:
    41727

    Location:
    20 Prospect Street, Milford, MA 01757

    Category:
    Administration Support/Customer Service

    Employment Type:
    Full time

    Work Location:
    Onsite: 100% onsite

    Provides superior customer service to all patients, family members, physicians and staff, including check-in and check-out services, updating patient information, answering non-clinical patient questions, and assisting patients with finding their way within the Cancer Center, in accordance with the DFCI Customer Service Standards. The practice coordinator may also assist with …

  • Practice Coordinator

    Job Ref:
    42363

    Location:
    5 Branch Street, Methuen, MA 01844

    Category:
    Administration Support/Customer Service

    Employment Type:
    Full time

    Work Location:
    Onsite: 100% onsite

    Hours: 8:45am-5:15pm The Practice Coordinator I provides superior customer service to all patients, family members, physicians and staff, including check-in and check-out services, updating patient information, answering non-clinical patient questions, and assisting patients with finding their way within the Cancer Center, in accordance with the DFCI Customer Service Standards. …

  • Practice Coordinator

    Job Ref:
    41578

    Location:
    1 Patriots Place, Foxborough, MA 02035

    Category:
    Administration Support/Customer Service

    Employment Type:
    Full time

    Work Location:
    Onsite: 100% onsite

    The Practice Coordinator I provides superior customer service to all patients, family members, physicians and staff, including check-in and check-out services, updating patient information, answering non-clinical patient questions, and assisting patients with finding their way within the Cancer Center, in accordance with the DFCI Customer Service Standards. The practice coordinator …

  • Protocol Scheduler

    Job Ref:
    41020

    Location:
    450 Brookline Ave, Boston, MA 02215

    Category:
    Administration Support/Customer Service

    Employment Type:
    Full time

    Work Location:
    Hybrid: 2-3 days onsite/week

    The Protocol Scheduler I is responsible for all aspects of patient scheduling for patients on clinical trials, in accordance with department and protocol specific scheduling guidelines. Provides superior customer service to all patients, family members, physicians and staff at all times in accordance with the DFCI Customer Service Standards. Assigned …

  • Senior Manager, Disease Center Scheduling

    Job Ref:
    42102

    Location:
    450 Brookline Ave, Boston, MA 02215

    Category:
    Administration Support/Customer Service

    Employment Type:
    Full time

    Work Location:
    Hybrid: 2-3 days onsite/week

    Reporting to the Senior Director of Scheduling and Training Operations, the Senior Manager of Established Patient Operations is responsible for leading, monitoring and setting the operational priorities for the disease center scheduling teams. They will build and foster an environment that is inclusive, supportive, and enables their team to provide …

  • Translational Project Manager - Pediatric and Young Adult Cancer Cell Therapy

    Job Ref:
    41828

    Location:
    450 Brookline Ave, Boston, MA 02215

    Category:
    Administration Support/Customer Service

    Employment Type:
    Full time

    Work Location:
    Onsite: 4-5 days onsite/week

    The Translational Research Project Manager (TRPM) oversees the management of the Pediatric and Young Adult Cancer Cell Therapy Program at Dana-Farber Cancer Institute (DFCI) and Boston Children’s Hospital (BCH). Working closely with the program director, the TRPM manages and directs the portfolio of novel cell therapies being brought to the …

  • Workforce Development Program Coordinator

    Job Ref:
    40999

    Location:
    450 Brookline Ave, Boston, MA 02215

    Category:
    Administration Support/Customer Service

    Employment Type:
    Full time

    Work Location:
    Hybrid: 2-3 days onsite/week

    Reporting to the Senior Program Manager of Inclusion and Workforce Development, the Program Coordinator provides coordination, administrative, and logistical support to Workforce Development with a specific focus on student training programs. This role supports DFCI’s efforts to introduce, expose and develop the next generation of healthcare professionals. Located in …

ABOUT ADMINISTRATION SUPPORT/CUSTOMER SERVICE JOBS AT DANA-FARBER CANCER INSTITUTE



Administration Support/Customer Service Jobs at Dana-Farber

Apply online for Administration Support/Customer Service Jobs at Dana-Farber and discover an exciting career that matches your skills, interests, and passions.

At Dana-Farber, our team members play a key role in providing innovative and groundbreaking cancer treatments. From researchers and lab technicians, to family support service counselors, to doctors and nurses, each employee is focused on providing cancer treatment aimed at meeting the specific needs of our patients and their families. Join us in our mission and ultimate goal: the eradication of cancer and related diseases.

Administration Support/Customer Service Jobs at Dana-Farber may include:

Admin Support Specialist II Team members in these admin support jobs take a proactive approach to managing workflow and projects and may also have project work responsibilities.

Clinical Scheduling Specialist I Team members in these admin support/customer service jobs are responsible for all aspects of patient scheduling in accordance with department scheduling guidelines. They provide superior customer service to all patients, family members, physicians and staff at all times in accordance with the DFCI Customer Service Standards.

Executive Support Specialist I Team members in these admin support jobs provide varying degrees of administrative support to a Faculty, which may include typing, filing, scheduling meetings, acting as liaison with Institute executives and offices, as well as other faculty at DFCI, HMS and internationally, assist in developing policies and procedures within the Department, and independently completing projects as assigned.

Apply online now for Administration Support/Customer Service Jobs at Dana-Farber. For over 70 years, Dana-Farber has been a leader in breakthrough cancer research and patient care, providing the most advanced treatments available. We are ranked as one of the nation's best midsize employers and offer exciting careers opportunities with comprehensive benefits. Apply online for a career with Dana-Farber today.
Follow Dana-Farber on Social Media