Administration Support/Customer Service Jobs at Dana-Farber Cancer Institute

Found 36 Administration Support/Customer Service jobs

  • International Patient Concierge - Arabic Speaking

    Job Ref:
    43614

    Location:
    450 Brookline Ave, Boston, MA 02215

    Category:
    Administration Support/Customer Service

    Employment Type:
    Full time

    Work Location:
    Hybrid: 2-3 days onsite/week

    Reporting to the Manager, and in collaboration with clinical and operational leadership, the International Patient Concierge is responsible for managing all concierge needs for international patients and families/escorts. This role serves as a warm, professional, and genuine welcome to our guests and aims to ensure all questions and/or concerns are …

  • International Patient Liaison-Spanish Speaking

    Job Ref:
    44467

    Location:
    450 Brookline Ave, Boston, MA 02215

    Category:
    Administration Support/Customer Service

    Employment Type:
    Full time

    Work Location:
    Onsite: 4-5 days onsite/week

    Reporting to the Manager, and in collaboration with clinical and operational leadership, the International Patient Liaison is the primary point of contact and ambassador representing Dana-Farber Cancer Institute and Brigham and Women’s International Office to all international patients, families/escorts, physicians, embassies, governmental health authority’s, foundations, and insurance companies throughout the …

  • New Patient Coordinator

    Job Ref:
    44150

    Location:
    5 Branch Street, Methuen, MA 01844

    Category:
    Administration Support/Customer Service

    Employment Type:
    Full time

    Work Location:
    Onsite: 4-5 days onsite/week

    The New Patient Coordinator/Financial Counselor I(NPC/FC) is responsible for facilitating the new patient’s appointment/care. These functions may include, but are not limited to, collecting initial clinical data, collecting demographic and insurance information, providing clear and accurate financial information/options, and scheduling the initial visit. Located in Boston and the surrounding …

  • New Patient Coordinator

    Job Ref:
    44066

    Location:
    450 Brookline Ave, Boston, MA 02215

    Category:
    Administration Support/Customer Service

    Employment Type:
    Full time

    Work Location:
    Hybrid: 2-3 days onsite/week

    The New Patient Coordinator (NPC) position is responsible for all aspects of new patient scheduling in accordance with department scheduling guidelines. The NPC provides superior customer service to all patients, family members, physicians and staff at all times in accordance with the DFCI Customer Service Standards. Assigned to work with …

  • New Patient Coordinator- Gynecologic Oncology

    Job Ref:
    42738

    Location:
    450 Brookline Ave, Boston, MA 02215

    Category:
    Administration Support/Customer Service

    Employment Type:
    Full time

    Work Location:
    Hybrid: 2-3 days onsite/week

    The New Patient Coordinator (NPC) position is responsible for all aspects of new patient scheduling in accordance with department scheduling guidelines. The NPC provides superior customer service to all patients, family members, physicians and staff at all times in accordance with the DFCI Customer Service Standards. Assigned to work with …

  • New Patient Coordinator - Head and Neck Oncology

    Job Ref:
    44491

    Location:
    450 Brookline Ave, Boston, MA 02215

    Category:
    Administration Support/Customer Service

    Employment Type:
    Full time

    Work Location:
    Hybrid: 2-3 days onsite/week

    The New Patient Coordinator (NPC) position is responsible for all aspects of new patient scheduling in accordance with department scheduling guidelines. The NPC provides superior customer service to all patients, family members, physicians and staff at all times in accordance with the DFCI Customer Service Standards. Assigned to work with …

  • New Patient Coordinator Melanoma & Cutaneous Oncology

    Job Ref:
    43764

    Location:
    450 Brookline Ave, Boston, MA 02215

    Category:
    Administration Support/Customer Service

    Employment Type:
    Full time

    Work Location:
    Hybrid: 2-3 days onsite/week

    The New Patient Coordinator (NPC) position is responsible for all aspects of new patient scheduling in accordance with department scheduling guidelines. The NPC provides superior customer service to all patients, family members, physicians and staff at all times in accordance with the DFCI Customer Service Standards. Assigned to work with …

  • Onboarding Coordinator

    Job Ref:
    44191

    Location:
    450 Brookline Ave, Boston, MA 02215

    Category:
    Administration Support/Customer Service

    Employment Type:
    Full time

    Work Location:
    Hybrid: 2-3 days onsite/week

    The Onboarding Coordinator is responsible for the HR onboarding of new workforce members for Dana-Farber Cancer Institute. The Onboarding Coordinator works collaboratively with Talent Acquisition, Occupational Health Services, and the many Hiring Managers across the institute to ensure a smooth onboarding process and warm welcome for incoming staff. This …

  • Patient Records Specialist - Thoracic Oncology

    Job Ref:
    44327

    Location:
    450 Brookline Ave, Boston, MA 02215

    Category:
    Administration Support/Customer Service

    Employment Type:
    Full time

    Work Location:
    Hybrid: 2-3 days onsite/week

    The Patient Records Specialist is responsible for the effective coordination and organization of materials required for a new patient visit. Provides administrative support and coordination for aspects of patient care for new patients and may flex across multiple disease centers or assist in scheduling tasks. Located in Boston and …

  • Patient Representative

    Job Ref:
    43597

    Location:
    10 Brookline Place West, Brookline, MA 02445

    Category:
    Administration Support/Customer Service

    Employment Type:
    Full time

    Work Location:
    Remote: occasional time on campus

    This position will be 1 day per week onsite in Boston, MA and 4 days per week remote. T he selected candidate may only work remotely from a New England state (ME, VT, NH, MA, CT, RI). The hours for this position will be 9:30 AM - 6 PM, …

  • Practice Coordinator

    Job Ref:
    43800

    Location:
    1 Patriots Place, Foxborough, MA 02035

    Category:
    Administration Support/Customer Service

    Employment Type:
    Full time

    Work Location:
    Onsite: 100% onsite

    The Practice Coordinator II provides superior customer service to all patients, family members, physicians and staff, including check-in and check-out services, updating patient information, answering non-clinical patient questions, and assisting patients with finding their way within the Cancer Center, in accordance with the DFCI Customer Service Standards. Performs specific and …

  • Practice Coordinator

    Job Ref:
    44278

    Location:
    736 Cambridge Street, Brighton, MA 02135

    Category:
    Administration Support/Customer Service

    Employment Type:
    Full time

    Work Location:
    Onsite: 100% onsite

    The Practice Coordinator I provides superior customer service to all patients, family members, physicians and staff, including check-in and check-out services, updating patient information, answering non-clinical patient questions, and assisting patients with finding their way within the Cancer Center, in accordance with the DFCI Customer Service Standards. The practice coordinator …

  • Protocol Scheduler

    Job Ref:
    44307

    Location:
    450 Brookline Ave, Boston, MA 02215

    Category:
    Administration Support/Customer Service

    Employment Type:
    Full time

    Work Location:
    Hybrid: 2-3 days onsite/week

    The Protocol Scheduler I is responsible for all aspects of patient scheduling for patients on clinical trials, in accordance with department and protocol specific scheduling guidelines. Provides superior customer service to all patients, family members, physicians and staff at all times in accordance with the DFCI Customer Service Standards. Assigned …

  • Protocol Scheduler

    Job Ref:
    44544

    Location:
    450 Brookline Ave, Boston, MA 02215

    Category:
    Administration Support/Customer Service

    Employment Type:
    Full time

    Work Location:
    Hybrid: 2-3 days onsite/week

    The Protocol Scheduler I is responsible for all aspects of patient scheduling for patients on clinical trials, in accordance with department and protocol specific scheduling guidelines. Provides superior customer service to all patients, family members, physicians and staff at all times in accordance with the DFCI Customer Service Standards. Assigned …

  • Protocol Scheduler

    Job Ref:
    44347

    Location:
    450 Brookline Ave, Boston, MA 02215

    Category:
    Administration Support/Customer Service

    Employment Type:
    Full time

    Work Location:
    Hybrid: 2-3 days onsite/week

    The Protocol Scheduler I is responsible for all aspects of patient scheduling for patients on clinical trials, in accordance with department and protocol specific scheduling guidelines. Provides superior customer service to all patients, family members, physicians and staff at all times in accordance with the DFCI Customer Service Standards. Assigned …

  • Protocol Scheduler

    Job Ref:
    44237

    Location:
    450 Brookline Ave, Boston, MA 02215

    Category:
    Administration Support/Customer Service

    Employment Type:
    Full time

    Work Location:
    Hybrid: 2-3 days onsite/week

    The Protocol Scheduler I in Center for Cancer Therapeutic Innovation (CCTI) is responsible for all aspects of patient scheduling for patients on clinical trials, in accordance with department and protocol specific scheduling guidelines. Provides superior customer service to all patients, family members, physicians and staff at all times in accordance …

ABOUT ADMINISTRATION SUPPORT/CUSTOMER SERVICE JOBS AT DANA-FARBER CANCER INSTITUTE



Administration Support/Customer Service Jobs at Dana-Farber

Apply online for Administration Support/Customer Service Jobs at Dana-Farber and discover an exciting career that matches your skills, interests, and passions.

At Dana-Farber, our team members play a key role in providing innovative and groundbreaking cancer treatments. From researchers and lab technicians, to family support service counselors, to doctors and nurses, each employee is focused on providing cancer treatment aimed at meeting the specific needs of our patients and their families. Join us in our mission and ultimate goal: the eradication of cancer and related diseases.

Administration Support/Customer Service Jobs at Dana-Farber may include:

Admin Support Specialist II Team members in these admin support jobs take a proactive approach to managing workflow and projects and may also have project work responsibilities.

Clinical Scheduling Specialist I Team members in these admin support/customer service jobs are responsible for all aspects of patient scheduling in accordance with department scheduling guidelines. They provide superior customer service to all patients, family members, physicians and staff at all times in accordance with the DFCI Customer Service Standards.

Executive Support Specialist I Team members in these admin support jobs provide varying degrees of administrative support to a Faculty, which may include typing, filing, scheduling meetings, acting as liaison with Institute executives and offices, as well as other faculty at DFCI, HMS and internationally, assist in developing policies and procedures within the Department, and independently completing projects as assigned.

Apply online now for Administration Support/Customer Service Jobs at Dana-Farber. For over 70 years, Dana-Farber has been a leader in breakthrough cancer research and patient care, providing the most advanced treatments available. We are ranked as one of the nation's best midsize employers and offer exciting careers opportunities with comprehensive benefits. Apply online for a career with Dana-Farber today.
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