This position is responsible for all aspects of new patient scheduling in accordance with department scheduling guidelines. Provides superior customer service to all patients, family members, physicians and staff at all times in accordance with the DFCI Customer Service Standards. Assigned to work with a clinical practitioner group consisting of …
This position is responsible for all aspects of new patient scheduling in accordance with department scheduling guidelines. Provides superior customer service to all patients, family members, physicians and staff at all times in accordance with the DFCI Customer Service Standards. Assigned to work with a clinical practitioner group consisting of …
This position is responsible for all aspects of new patient scheduling in accordance with department scheduling guidelines. Provides superior customer service to all patients, family members, physicians and staff at all times in accordance with the DFCI Customer Service Standards. Assigned to work with a clinical practitioner group consisting of …
Under limited supervision, the Program Administrator II provides operational and complex administrative support to the program. The Program Administrator II coordinates programs to ensure that implementation and prescribed activities are carried out following specified objectives and may assist in the development of new or revision of program goals and objectives. …
This is a per diem, primarily remote role (with occasional on-campus time) supporting virtual courses and educational sessions on Zoom. Hours vary week to week (typically 5–10, up to 20 during course weeks) and include assisting with live Zoom sessions, basic troubleshooting, and some administrative support between programs The Harvard …
The Protocol Scheduler is responsible for all aspects of patient scheduling for patients on clinical trials, in accordance with department and protocol specific scheduling guidelines. Provides superior customer service to all patients, family members, physicians and staff at all times in accordance with the DFCI Customer Service Standards. Assigned to …
This position is responsible for performing a variety of clerical duties and processing requests for disability and the release of health information. Communicating and interacting with customers who request Protected Health Information (PHI) documentation, ensuring requests are responded to appropriately and timely. As needed, provides instruction to requestors related to …
The Supervisor, DFCI Welcome Center provides daily oversight and direction to a team of Patient Representatives to ensure all calls received by the Welcome Center, DFCI’s internal call center, are handled in accordance with established guidelines and customer service standards. The Supervisor, DFCI Welcome Center reports to the Welcome Center …
Shift Time: 7-3:30 / 8:30-5 (Flex shift of 9-5:30) Reporting to the Practice Manager, this mission critical position is responsible for departmental administrative tasks and the review of complex patient appointment sets and associated lab work. The Lab Services Coordinator (LSC) works in a busy environment with a high patient …
Read more about ""The Supervisor, DFCI Welcome Center provides daily oversight and direction to a team of Patient Representatives to ensure all calls received by the Welcome Center, DFCI’s internal call center, are handled in accordance with established guidelines and customer service standards. The Supervisor, DFCI Welcome Center reports to the Welcome Center …
Read more about ""This position is responsible for all aspects of new patient scheduling in accordance with department scheduling guidelines. Provides superior customer service to all patients, family members, physicians and staff at all times in accordance with the DFCI Customer Service Standards. Assigned to work with a clinical practitioner group consisting of …
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