Administration Support/Customer Service Jobs at Dana-Farber Cancer Institute

The New Patient Coordinator (NPC) position is responsible for all aspects of new patient scheduling in accordance with department scheduling guidelines. The NPC provides superior customer service to all patients, family members, physicians and staff at all times in accordance with the DFCI Customer Service Standards. Assigned to work with …

The New Patient Coordintor will report to the Supervisor of the New Patient Coordinators in Pediatrics, and be responsible for the intake of all Pediatric Cellular Therapies patients, coming to our program for Stem Cell Transplant, IEC, or Gene Therapy. Pediatric Oncology works in collaboration with Boston Children's Hospital for …

The New Patient Coordinator position is responsible for all aspects of new patient scheduling in accordance with department scheduling guidelines. Provides superior customer service to all patients, family members, physicians and staff at all times in accordance with the DFCI Customer Service Standards. Assigned to work with a clinical practitioner …

The New Patient Coordinator (NPC) position is responsible for all aspects of new patient scheduling in accordance with department scheduling guidelines. The NPC provides superior customer service to all patients, family members, physicians and staff at all times in accordance with the DFCI Customer Service Standards. Assigned to work with …

The New Patient Coordinator (NPC) position is responsible for all aspects of new patient scheduling in accordance with department scheduling guidelines. The NPC provides superior customer service to all patients, family members, physicians and staff at all times in accordance with the DFCI Customer Service Standards. Assigned to work with …

The One-to-One program is Dana-Farber’s telephone peer support program. The program links our trained volunteers who have “been there” with individuals who would like support from a peer. For patients and families who are dealing with cancer connecting with someone who understands can be a great source of comfort. Our …

The Office of Patient and Family Relations liaises between patients, families and the Institute in acknowledging and responding to patient/family concerns and requests in a compassionate, supportive manner. The Patient and Family Relations (P/FR) Coordinator serves as an integral member of the Quality and Patient Safety Department (QPS), participating in …

The Patient Records Specialist is responsible for the effective coordination and organization of materials required for a new patient visit. Provides administrative support and coordination for aspects of patient care for new patients and may flex across multiple disease centers or assist in scheduling tasks. Located in Boston and the …

The Patient Representative (PR) is the “first impression” a patient has of Dana-Farber Cancer Institute (DFCI), and is critical to a patient’s experience and their entry into the DFCI system. The PR supports scheduling and assists with training of new or less experienced staff. PRs work as a team to …

The Patient Representative (PR) is the “first impression” a patient has of Dana-Farber Cancer Institute (DFCI), and is critical to a patient’s experience and their entry into the DFCI system. The PR supports scheduling and assists with training of new or less experienced staff. PRs work as a team to …

The Patient Representative (PR) is the “first impression” a patient has of Dana-Farber Cancer Institute (DFCI), and is critical to a patient’s experience and their entry into the DFCI system. The PR supports scheduling and assists with training of new or less experienced staff. PRs work as a team to …

This is a fully onsite position, Mon-FridayHours: 8:45am-5:15pmProvides superior customer service to all patients, family members, physicians and staff, including check-in and check-out services, updating patient information, answering non-clinical patient questions, and assisting patients with finding their way within the Cancer Center, in accordance with the DFCI Customer Service Standards. …

Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate …

Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate …

The Program Coordinator, Quality Assurance is an integral member of the Department of Quality and Patient Safety (QPS), contributing to the collection and monitoring of data/measures and responsible for managing improvement projects. The Program Coordinator’s efforts will be central to hospital regulatory compliance and quality assurance. The Program Coordinator will …

Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate …