Administration Support/Customer Service Jobs at Dana-Farber Cancer Institute

Found 41 Administration Support/Customer Service jobs

  • Executive Support Specialist II, Breast Oncology Center

    Job ID:
    39645
    Location:
    450 Brookline Ave, Boston, MA
    Category:
    Administration Support/Customer Service
    Type:
    Full time
    Work Location:
    Hybrid: 2-3 days onsite/week

    This positions supports the Chief of the Division of Breast Oncology, Dr. Sara Tolaney, as well as the Associate Chief, Dr. Nancy Lin. Responsibilities may include complex calendar and travel management, preparing and processing expense reports as needed, liaising with other Institute executive support staff in the facilitation and planning …

  • Executive Support Specialist, Legal Department

    Job ID:
    39470
    Location:
    450 Brookline Ave, Boston, MA
    Category:
    Administration Support/Customer Service
    Type:
    Full time
    Work Location:
    Hybrid: 2-3 days onsite/week

    The Executive Support Specialist II is responsible for leveraging their organizational skills, document management expertise, and office experience to maintain and organize the essential activities of the Office of General Counsel. The successful candidate will have proven experience as a key administrative partner to executive leaders with demonstrated ability in …

  • International Patient Liaison

    Job ID:
    37790
    Location:
    450 Brookline Ave, Boston, MA
    Category:
    Administration Support/Customer Service
    Type:
    Full time
    Work Location:
    Onsite: 4-5 days onsite/week

    Reporting to the Manager, and in collaboration with clinical and operational leadership, the International Patient Liaison is the primary point of contact and ambassador representing Dana-Farber Cancer Institute and Brigham and Women’s International Office to all international patients, families/escorts, physicians, embassies, governmental health authority’s, foundations, and insurance companies throughout the …

  • International Patient Liaison, Mandarin Speaking

    Job ID:
    38575
    Location:
    450 Brookline Ave, Boston, MA
    Category:
    Administration Support/Customer Service
    Type:
    Full time
    Work Location:
    Onsite: 4-5 days onsite/week

    Reporting to the Manager, and in collaboration with clinical and operational leadership, the International Patient Liaison is the primary point of contact and ambassador representing Dana-Farber Cancer Institute and Brigham and Women’s International Office to all international patients, families/escorts, physicians, embassies, governmental health authority’s, foundations, and insurance companies throughout the …

  • New Patient Coordinator

    Job ID:
    40368
    Location:
    450 Brookline Ave, Boston, MA
    Category:
    Administration Support/Customer Service
    Type:
    Full time
    Work Location:
    Hybrid: 2-3 days onsite/week

    The New Patient Coordinator (NPC) position is responsible for all aspects of new patient scheduling in accordance with department scheduling guidelines. The NPC provides superior customer service to all patients, family members, physicians and staff at all times in accordance with the DFCI Customer Service Standards. Assigned to work with …

  • New Patient Coordinator, Cutaneous/Melanoma

    Job ID:
    39219
    Location:
    450 Brookline Ave, Boston, MA
    Category:
    Administration Support/Customer Service
    Type:
    Full time
    Work Location:
    Hybrid: 2-3 days onsite/week

    The New Patient Coordinator (NPC) position is responsible for all aspects of new patient scheduling in accordance with department scheduling guidelines. The NPC provides superior customer service to all patients, family members, physicians and staff at all times in accordance with the DFCI Customer Service Standards. Assigned to work with …

  • New Patient Coordinator, Leukemia

    Job ID:
    39976
    Location:
    450 Brookline Ave, Boston, MA
    Category:
    Administration Support/Customer Service
    Type:
    Full time
    Work Location:
    Hybrid: 2-3 days onsite/week

    The New Patient Coordinator (NPC) position is responsible for all aspects of new patient scheduling in accordance with department scheduling guidelines. The NPC provides superior customer service to all patients, family members, physicians and staff at all times in accordance with the DFCI Customer Service Standards. Assigned to work with …

  • Patient Records Specialist

    Job ID:
    40300
    Location:
    450 Brookline Ave, Boston, MA
    Category:
    Administration Support/Customer Service
    Type:
    Full time
    Work Location:
    Hybrid: 2-3 days onsite/week

    The Patient Records Specialist is responsible for the effective coordination and organization of materials required for a new patient visit. Provides administrative support and coordination for aspects of patient care for new patients and may flex across multiple disease centers or assist in scheduling tasks. Located in Boston and the …

  • Patient Representative

    Job ID:
    39327
    Location:
    10 Brookline Place West, Brookline, MA
    Category:
    Administration Support/Customer Service
    Type:
    Full time
    Work Location:
    Remote: 100% off site

    The Patient Representative (PR) is the “first impression” a patient has of Dana-Farber Cancer Institute (DFCI), and is critical to a patient’s experience and their entry into the DFCI system. The PR supports scheduling and assists with training of new or less experienced staff. PRs work as a team to …

  • Patient Representative

    Job ID:
    39738
    Location:
    10 Brookline Place West, Brookline, MA
    Category:
    Administration Support/Customer Service
    Type:
    Full time
    Work Location:
    Remote: occasional time on campus

    The Patient Representative (PR) is the “first impression” a patient has of Dana-Farber Cancer Institute (DFCI), and is critical to a patient’s experience and their entry into the DFCI system. The PR supports scheduling and assists with training of new or less experienced staff. PRs work as a team to …

  • Patient Representative

    Job ID:
    39777
    Location:
    10 Brookline Place West, Brookline, MA
    Category:
    Administration Support/Customer Service
    Type:
    Full time
    Work Location:
    Remote: occasional time on campus

    The Patient Representative (PR) is the “first impression” a patient has of Dana-Farber Cancer Institute (DFCI), and is critical to a patient’s experience and their entry into the DFCI system. The PR supports scheduling and assists with training of new or less experienced staff. PRs work as a team to …

  • Patient Representative

    Job ID:
    40140
    Location:
    10 Brookline Place West, Brookline, MA
    Category:
    Administration Support/Customer Service
    Type:
    Full time
    Work Location:
    Remote: 100% off site

    The Patient Representative (PR) is the “first impression” a patient has of Dana-Farber Cancer Institute (DFCI), and is critical to a patient’s experience and their entry into the DFCI system. The PR supports scheduling and assists with training of new or less experienced staff. PRs work as a team to …

  • Practice Coordinator

    Job ID:
    40343
    Location:
    1 Patriots Place, Foxborough, MA
    Category:
    Administration Support/Customer Service
    Type:
    Full time
    Work Location:
    Onsite: 100% onsite

    This is a fully onsite roleMonday-Friday; 8:30-5pmThe Practice Coordinator II provides superior customer service to all patients, family members, physicians and staff, including check-in and check-out services, updating patient information, answering non-clinical patient questions, and assisting patients with finding their way within the Cancer Center, in accordance with the DFCI …

  • Practice Director

    Job ID:
    39287
    Location:
    450 Brookline Ave, Boston, MA
    Category:
    Administration Support/Customer Service
    Type:
    Full time
    Work Location:
    Onsite: 100% onsite

    Reporting to the Senior Practice Director, the Practice Director is accountable for overseeing daily ambulatory operations within their assigned clinical floors. They serve as the administrative member of the medical, administrative and nursing team accountable to the Senior Practice Director, and the ACMO, ACNO, and VP Ambulatory Clinical Operations. In …

  • Practice Manager

    Job ID:
    39169
    Location:
    300 Boylston St, Newton, MA
    Category:
    Administration Support/Customer Service
    Type:
    Full time
    Work Location:
    Onsite: 100% onsite

    This is a fully onsite role. Reporting to the Practice Director, the Practice Manager collaborates with floor leadership to provide oversight of the daily operations of the exam and infusion practices to manage patient’s and visitor’s first impressions, to maximize both efficient patient care, and satisfaction to oncology patients and …

  • Program Coordinator

    Job ID:
    40134
    Location:
    10 Brookline Place West, Brookline, MA
    Category:
    Administration Support/Customer Service
    Type:
    Full time
    Work Location:
    Hybrid: 2-3 days onsite/week

    The Program Coordinator II, Dana-Farber Pathways will be responsible for administratively supporting the development and execution of disease-specific clinical decision support algorithms known as Dana-Farber Pathways Portfolio; Treatment Pathways and Symptom Management Pathways. Reporting to the Program Administrator, Dana-Farber Pathways, the Program Coordinator, Dana-Farber Pathways will participate in the coordination …

  • Program Coordinator - Research Nursing

    Job ID:
    40303
    Location:
    450 Brookline Ave, Boston, MA
    Category:
    Administration Support/Customer Service
    Type:
    Full time
    Work Location:
    Hybrid: 2-3 days onsite/week

    Within the Department of Nursing and Patient Care Services, the Program Coordinator I provides a wide range of support and coordination for The Center for Clinical and Professional Development and Professional Development programs and leaders. The role partners with clinical and administrative colleagues, employing strong customer service, communication, and organizational …

  • Program Coordinator, Nursing and Patient Care Services

    Job ID:
    39873
    Location:
    10 Brookline Place West, Brookline, MA
    Category:
    Administration Support/Customer Service
    Type:
    Full time
    Work Location:
    Hybrid: 2-3 days onsite/week

    Within the Department of Nursing and Patient Care Services, the program coordinator provides a wide range of support and coordination for The Center for Clinical and Professional Development and Professional Development programs and leaders. They will partner with clinical colleagues including associate chief nurses, nurse directors, clinical specialists to provide …

  • Program Coordinator, Older Adults with Breast Cancer

    Job ID:
    38456
    Location:
    300 Boylston St, Newton, MA
    Category:
    Administration Support/Customer Service
    Type:
    Full time
    Work Location:
    Onsite: 4-5 days onsite/week

    Reporting to the Program Manager, the Program Coordinator supports the Program for Older Adults with Breast Cancer in the Breast Oncology Center, Susan F. Smith Center for Women’s Cancers. This program provides personalized support to older patients throughout their breast cancer journey, from diagnosis through treatment into survivorship. The Program …

  • Protocol Scheduler

    Job ID:
    39350
    Location:
    450 Brookline Ave, Boston, MA
    Category:
    Administration Support/Customer Service
    Type:
    Full time
    Work Location:
    Hybrid: 2-3 days onsite/week

    The Protocol Scheduler is responsible for all aspects of patient scheduling for patients on clinical trials, in accordance with department and protocol specific scheduling guidelines. Provides superior customer service to all patients, family members, physicians and staff at all times in accordance with the DFCI Customer Service Standards. Assigned to …

Administration Support/Customer Service Jobs at Dana-Farber

Apply online for Administration Support/Customer Service Jobs at Dana-Farber and discover an exciting career that matches your skills, interests, and passions.

At Dana-Farber, our team members play a key role in providing innovative and groundbreaking cancer treatments. From researchers and lab technicians, to family support service counselors, to doctors and nurses, each employee is focused on providing cancer treatment aimed at meeting the specific needs of our patients and their families. Join us in our mission and ultimate goal: the eradication of cancer and related diseases.

Administration Support/Customer Service Jobs at Dana-Farber may include:

Admin Support Specialist II Team members in these admin support jobs take a proactive approach to managing workflow and projects and may also have project work responsibilities.

Clinical Scheduling Specialist I Team members in these admin support/customer service jobs are responsible for all aspects of patient scheduling in accordance with department scheduling guidelines. They provide superior customer service to all patients, family members, physicians and staff at all times in accordance with the DFCI Customer Service Standards.

Executive Support Specialist I Team members in these admin support jobs provide varying degrees of administrative support to a Faculty, which may include typing, filing, scheduling meetings, acting as liaison with Institute executives and offices, as well as other faculty at DFCI, HMS and internationally, assist in developing policies and procedures within the Department, and independently completing projects as assigned.

Apply online now for Administration Support/Customer Service Jobs at Dana-Farber. For over 70 years, Dana-Farber has been a leader in breakthrough cancer research and patient care, providing the most advanced treatments available. We are ranked as one of the nation's best midsize employers and offer exciting careers opportunities with comprehensive benefits. Apply online for a career with Dana-Farber today.
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