Administration Support/Customer Service Jobs at Dana-Farber Cancer Institute

Found 36 Administration Support/Customer Service jobs

  • New Patient Coordinator - Gastrointestinal Oncology

    Job ID:
    33516
    Location:
    450 Brookline Ave, Boston, MA
    Category:
    Administration Support/Customer Service
    Type:
    Full time
    Work Location:
    PTL Remote: 2-3 days remote/wk

    The New Patient Coordinator (NPC) position is responsible for all aspects of new patient scheduling in accordance with department scheduling guidelines. The NPC provides superior customer service to all patients, family members, physicians and staff at all times in accordance with the DFCI Customer Service Standards. Assigned to work with …

  • New Patient Coordinator - Pediatric Cellular Therapies

    Job ID:
    33535
    Location:
    450 Brookline Ave, Boston, MA
    Category:
    Administration Support/Customer Service
    Type:
    Full time
    Work Location:
    PTL Remote: 2-3 days remote/wk

    The New Patient Coordintor will report to the Supervisor of the New Patient Coordinators in Pediatrics, and be responsible for the intake of all Pediatric Cellular Therapies patients, coming to our program for Stem Cell Transplant, IEC, or Gene Therapy. Pediatric Oncology works in collaboration with Boston Children's Hospital for …

  • New Patient Coordinator- Genetics and Prevention

    Job ID:
    33591
    Location:
    450 Brookline Ave, Boston, MA
    Category:
    Administration Support/Customer Service
    Type:
    Full time
    Work Location:
    PTL Remote: 2-3 days remote/wk

    The New Patient Coordinator position is responsible for all aspects of new patient scheduling in accordance with department scheduling guidelines. Provides superior customer service to all patients, family members, physicians and staff at all times in accordance with the DFCI Customer Service Standards. Assigned to work with a clinical practitioner …

  • New Patient Coordinator- Multiple Myeloma

    Job ID:
    33802
    Location:
    450 Brookline Ave, Boston, MA
    Category:
    Administration Support/Customer Service
    Type:
    Full time
    Work Location:
    PTL Remote: 2-3 days remote/wk

    The New Patient Coordinator (NPC) position is responsible for all aspects of new patient scheduling in accordance with department scheduling guidelines. The NPC provides superior customer service to all patients, family members, physicians and staff at all times in accordance with the DFCI Customer Service Standards. Assigned to work with …

  • New Patient Coordinator- Pediatric Cancer Genetic Risk Program

    Job ID:
    33575
    Location:
    450 Brookline Ave, Boston, MA
    Category:
    Administration Support/Customer Service
    Type:
    Full time
    Work Location:
    PTL Remote: 2-3 days remote/wk

    The New Patient Coordinator (NPC) position is responsible for all aspects of new patient scheduling in accordance with department scheduling guidelines. The NPC provides superior customer service to all patients, family members, physicians and staff at all times in accordance with the DFCI Customer Service Standards. Assigned to work with …

  • One-to-One Program Coordinator

    Job ID:
    32045
    Location:
    450 Brookline Ave, Boston, MA
    Category:
    Administration Support/Customer Service
    Type:
    Full time
    Work Location:
    PTL Remote: 2-3 days remote/wk

    The One-to-One program is Dana-Farber’s telephone peer support program. The program links our trained volunteers who have “been there” with individuals who would like support from a peer. For patients and families who are dealing with cancer connecting with someone who understands can be a great source of comfort. Our …

  • Patient and Family Relations Coordinator

    Job ID:
    32070
    Location:
    450 Brookline Ave, Boston, MA
    Category:
    Administration Support/Customer Service
    Type:
    Full time
    Work Location:
    PTL Remote: 2-3 days remote/wk

    The Office of Patient and Family Relations liaises between patients, families and the Institute in acknowledging and responding to patient/family concerns and requests in a compassionate, supportive manner. The Patient and Family Relations (P/FR) Coordinator serves as an integral member of the Quality and Patient Safety Department (QPS), participating in …

  • Patient Records Specialist - Genitourinary Oncology

    Job ID:
    33536
    Location:
    450 Brookline Ave, Boston, MA
    Category:
    Administration Support/Customer Service
    Type:
    Full time
    Work Location:
    PTL Remote: 2-3 days remote/wk

    The Patient Records Specialist is responsible for the effective coordination and organization of materials required for a new patient visit. Provides administrative support and coordination for aspects of patient care for new patients and may flex across multiple disease centers or assist in scheduling tasks. Located in Boston and the …

  • Patient Representative - Welcome Center

    Job ID:
    32969
    Location:
    10 Brookline Place West, Brookline, MA
    Category:
    Administration Support/Customer Service
    Type:
    Full time
    Work Location:
    Full Remote: Never on Campus

    The Patient Representative (PR) is the “first impression” a patient has of Dana-Farber Cancer Institute (DFCI), and is critical to a patient’s experience and their entry into the DFCI system. The PR supports scheduling and assists with training of new or less experienced staff. PRs work as a team to …

  • Patient Representative - Welcome Center

    Job ID:
    33615
    Location:
    10 Brookline Place West, Brookline, MA
    Category:
    Administration Support/Customer Service
    Type:
    Full time
    Work Location:
    Full Remote: Never on Campus

    The Patient Representative (PR) is the “first impression” a patient has of Dana-Farber Cancer Institute (DFCI), and is critical to a patient’s experience and their entry into the DFCI system. The PR supports scheduling and assists with training of new or less experienced staff. PRs work as a team to …

  • Patient Representative - Welcome Center

    Job ID:
    33619
    Location:
    10 Brookline Place West, Brookline, MA
    Category:
    Administration Support/Customer Service
    Type:
    Full time
    Work Location:
    Full Remote: Never on Campus

    The Patient Representative (PR) is the “first impression” a patient has of Dana-Farber Cancer Institute (DFCI), and is critical to a patient’s experience and their entry into the DFCI system. The PR supports scheduling and assists with training of new or less experienced staff. PRs work as a team to …

  • Practice Coordinator

    Job ID:
    33788
    Location:
    5 Branch Street, Methuen, MA
    Category:
    Administration Support/Customer Service
    Type:
    Full time
    Work Location:
    Onsite: Full time on Campus

    This is a fully onsite position, Mon-FridayHours: 8:45am-5:15pmProvides superior customer service to all patients, family members, physicians and staff, including check-in and check-out services, updating patient information, answering non-clinical patient questions, and assisting patients with finding their way within the Cancer Center, in accordance with the DFCI Customer Service Standards. …

  • Practice Manager

    Job ID:
    32098
    Location:
    101 Columbian Street, Weymouth, MA
    Category:
    Administration Support/Customer Service
    Type:
    Full time
    Work Location:
    Onsite: Full time on Campus

    Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate …

  • Practice Manager

    Job ID:
    33155
    Location:
    20 Prospect Street, Milford, MA
    Category:
    Administration Support/Customer Service
    Type:
    Full time
    Work Location:
    Onsite: Full time on Campus

    Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate …

  • Program Coordinator - Quality Assurance

    Job ID:
    32959
    Location:
    450 Brookline Ave, Boston, MA
    Category:
    Administration Support/Customer Service
    Type:
    Full time
    Work Location:
    Full Remote: Never on Campus

    The Program Coordinator, Quality Assurance is an integral member of the Department of Quality and Patient Safety (QPS), contributing to the collection and monitoring of data/measures and responsible for managing improvement projects. The Program Coordinator’s efforts will be central to hospital regulatory compliance and quality assurance. The Program Coordinator will …

  • Protocol Scheduler

    Job ID:
    33101
    Location:
    450 Brookline Ave, Boston, MA
    Category:
    Administration Support/Customer Service
    Type:
    Full time
    Work Location:
    PTL Remote: 2-3 days remote/wk

    Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate …

Administration Support/Customer Service Jobs at Dana-Farber

Apply online for Administration Support/Customer Service Jobs at Dana-Farber and discover an exciting career that matches your skills, interests, and passions.

At Dana-Farber, our team members play a key role in providing innovative and groundbreaking cancer treatments. From researchers and lab technicians, to family support service counselors, to doctors and nurses, each employee is focused on providing cancer treatment aimed at meeting the specific needs of our patients and their families. Join us in our mission and ultimate goal: the eradication of cancer and related diseases.

Administration Support/Customer Service Jobs at Dana-Farber may include:

Admin Support Specialist II Team members in these admin support jobs take a proactive approach to managing workflow and projects and may also have project work responsibilities.

Clinical Scheduling Specialist I Team members in these admin support/customer service jobs are responsible for all aspects of patient scheduling in accordance with department scheduling guidelines. They provide superior customer service to all patients, family members, physicians and staff at all times in accordance with the DFCI Customer Service Standards.

Executive Support Specialist I Team members in these admin support jobs provide varying degrees of administrative support to a Faculty, which may include typing, filing, scheduling meetings, acting as liaison with Institute executives and offices, as well as other faculty at DFCI, HMS and internationally, assist in developing policies and procedures within the Department, and independently completing projects as assigned.

Apply online now for Administration Support/Customer Service Jobs at Dana-Farber. For over 70 years, Dana-Farber has been a leader in breakthrough cancer research and patient care, providing the most advanced treatments available. We are ranked as one of the nation's best midsize employers and offer exciting careers opportunities with comprehensive benefits. Apply online for a career with Dana-Farber today.
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