Administration Support/Customer Service Jobs at Dana-Farber Cancer Institute

Found 25 Administration Support/Customer Service jobs

  • Administrative Director, Inpatient Hospital

    Job Ref:
    JR-1612

    Location:
    450 Brookline Ave, BOSTON, MA 02215

    Category:
    Administration Support/Customer Service

    Employment Type:
    Full time

    Work Location:
    Hybrid: 2-3 days onsite/week

    Salary/Pay Rate:
    $109,400.00 - $128,600.00 per year

    Reporting to the Vice President of Inpatient and Ancillary Services, the Administrative Director (AD), Inpatient Hospital, will provide central administrative oversight for regulatory and governance of the Dana-Farber Inpatient Hospital in addition to leading strategic work as assigned for the service line. The AD of the Inpatient Hospital will be …

  • Administrative Lab Services Coordinator

    Job Ref:
    JR-4977

    Location:
    300 Boylston St, CHESTNUT HILL, MA 02459

    Category:
    Administration Support/Customer Service

    Employment Type:
    Full time

    Work Location:
    Onsite: 100% onsite

    Salary/Pay Rate:
    $45,500.00 - $54,400.00 per year

    Shift hours: 8:30-5:30 / 9:00-5:30 (Monday-Friday) Reporting to the Practice Manager, this mission critical position is responsible for departmental administrative tasks and the review of complex patient appointment sets and associated lab work. The Lab Services Coordinator (LSC) works in a busy environment with a high patient volume, managing complex …

  • Administrative Lab Services Coordinator

    Job Ref:
    JR-3645

    Location:
    300 Boylston St, CHESTNUT HILL, MA 02459

    Category:
    Administration Support/Customer Service

    Employment Type:
    Full time

    Work Location:
    Onsite: 100% onsite

    Salary/Pay Rate:
    $45,500.00 - $54,400.00 per year

    Shift hours: 7:00am-3:30pm (Monday-Friday) Reporting to the Practice Manager, this mission critical position is responsible for departmental administrative tasks and the review of complex patient appointment sets and associated lab work. The Lab Services Coordinator (LSC) works in a busy environment with a high patient volume, managing complex tasks while …

  • Administrative Lab Services Coordinator Lead

    Job Ref:
    JR-3703

    Location:
    450 Brookline Ave, BOSTON, MA 02215

    Category:
    Administration Support/Customer Service

    Employment Type:
    Full time

    Work Location:
    Onsite: 100% onsite

    Salary/Pay Rate:
    $57,500.00 - $65,000.00 per year

    Fully On-Site: Hours: Monday - Friday 8:30AM - 5:00PM Reporting to the Practice Manager, this mission critical position is responsible for departmental administrative tasks and the review of complex patient appointment sets and associated lab work. The Lab Services Coordinator (LSC) works in a busy environment with a high patient …

  • Administrative Specialist

    Job Ref:
    JR-3359

    Location:
    20 O'Neil Blvd, Attleboro, MA 02730

    Category:
    Administration Support/Customer Service

    Employment Type:
    Full time

    Work Location:
    Onsite: occasional remote

    Salary/Pay Rate:
    $56,310.00 - $69,930.00 per year

    The Attleboro location is looking to fill an Administrative Specialist II role for a July start date. Under moderate supervision, the Administrative Specialist II provides administrative support to staff, faculty member(s), or department(s) in their clinical, academic, research and leadership roles in support of the Dana Farber Cancer Institute’s mission. …

  • Administrative Specialist - Adult Palliative Care

    Job Ref:
    JR-3644

    Location:
    450 Brookline Ave, BOSTON, MA 02215

    Category:
    Administration Support/Customer Service

    Employment Type:
    Full time

    Work Location:
    Hybrid: 2-3 days onsite/week

    Salary/Pay Rate:
    $56,310.00 - $69,930.00 per year

    The Department of Supportive Oncology (SO) is composed of five divisions that offer unique services and conduct research with one important goal: To help patients and their families maintain the best quality of life during and after treatment. Housed within SO, the Division of Adult Palliative Care is comprised of …

  • Administrative Specialist I

    Job Ref:
    JR-5155

    Location:
    736 Cambridge St, BRIGHTON, MA 02135

    Category:
    Administration Support/Customer Service

    Employment Type:
    Full time

    Work Location:
    Hybrid: 2-3 days onsite/week

    Salary/Pay Rate:
    $50,070.00 - $60,730.00 per year

    Under close supervision, the Administrative Specialist I provides administrative support to staff, faculty member(s), or department(s) in their clinical, academic, research and leadership roles in support of the Dana Farber Cancer Institute’s mission. The Administrative Specialist I uses various office software to produce reports, spreadsheet, presentations, or other documents as …

  • Administrative Specialist - Janne Lab

    Job Ref:
    JR-3027

    Location:
    450 Brookline Ave, BOSTON, MA 02215

    Category:
    Administration Support/Customer Service

    Employment Type:
    Full time

    Work Location:
    Onsite: occasional remote

    Salary/Pay Rate:
    $56,310.00 - $69,930.00 per year

    The role supports the SVP of Translational Medicine at DFCI and may also provide administrative support to the SVP’s lab as needed. Responsibilities include using Microsoft Office to produce reports, spreadsheets, presentations, and other materials. The position requires knowledge of Institute policies and the ability to interface with senior leadership …

  • Administrative Support Specialist I: Breast Oncology

    Job Ref:
    JR-5167

    Location:
    450 Brookline Ave, BOSTON, MA 02215

    Category:
    Administration Support/Customer Service

    Employment Type:
    Full time

    Work Location:
    Hybrid: 2-3 days onsite/week

    Salary/Pay Rate:
    $50,070.00 - $60,730.00 per year

    Under close supervision, the Administrative Specialist I provides administrative support to staff, faculty member(s), or department(s) in their clinical, academic, research and leadership roles in support of the Dana Farber Cancer Institute’s mission. The Administrative Specialist I uses various office software to produce reports, spreadsheet, presentations, or other documents as …

  • Breast Imaging Program Administrator

    Job Ref:
    JR-614

    Location:
    450 Brookline Ave, BOSTON, MA 02215

    Category:
    Administration Support/Customer Service

    Employment Type:
    Full time

    Work Location:
    Onsite: 100% onsite

    Salary/Pay Rate:
    $60,330.00 - $74,915.00 per year

    The schedule for this position 6:30 AM - 5:00 PM on Monday, Tuesday, Thursday, and Friday. Under moderate supervision, the Program Administrator I provides operational and administrative support to the program. The Program Administrator I coordinates programs to ensure that implementation and prescribed activities are carried out following specified objectives. …

  • Clinical Administrative Specialist I

    Job Ref:
    JR-5191

    Location:
    450 Brookline Ave, BOSTON, MA 02215

    Category:
    Administration Support/Customer Service

    Employment Type:
    Full time

    Work Location:
    Hybrid: 2-3 days onsite/week

    Salary/Pay Rate:
    $50,070.00 - $60,730.00 per year

    Under close supervision, the Clinical Administrative Specialist I provides clinical administrative support to physicians, nurses, and other members of the care team in their clinical practices in support of Dana-Farber Cancer Institute’s mission. This role is a key member of the care team, facilitating real-time communication and providing accurate patient …

  • Clinical Scheduling Specialist- Gynecologic Oncology

    Job Ref:
    JR-5271

    Location:
    450 Brookline Ave, BOSTON, MA 02215

    Category:
    Administration Support/Customer Service

    Employment Type:
    Full time

    Work Location:
    Hybrid: 2-3 days onsite/week

    Salary/Pay Rate:
    $45,500.00 - $54,400.00 per year

    This position is responsible for all aspects of established patient scheduling in accordance with department scheduling guidelines. Provides superior customer service to all patients, family members, physicians and staff at all times in accordance with the DFCI Customer Service Standards. Assigned to work with a clinical practitioner group consisting of …

  • Clinical Scheduling Specialist I

    Job Ref:
    JR-5349

    Location:
    450 Brookline Ave, BOSTON, MA 02215

    Category:
    Administration Support/Customer Service

    Employment Type:
    Full time

    Work Location:
    Hybrid: 2-3 days onsite/week

    Salary/Pay Rate:
    $45,500.00 - $54,400.00 per year

    This position is responsible for all aspects of established patient scheduling in accordance with department scheduling guidelines. Provides superior customer service to all patients, family members, physicians and staff at all times in accordance with the DFCI Customer Service Standards. Assigned to work with a clinical practitioner group consisting of …

  • Clinical Scheduling Specialist-Pediatrics

    Job Ref:
    JR-4915

    Location:
    450 Brookline Ave, BOSTON, MA 02215

    Category:
    Administration Support/Customer Service

    Employment Type:
    Full time

    Work Location:
    Hybrid: 2-3 days onsite/week

    Salary/Pay Rate:
    $45,500.00 - $54,400.00 per year

    Reporting to the Scheduling Supervisor, the Clinical Scheduling Specialist I in Pediatrics is responsible for all aspects of established patient scheduling within the Jimmy Fund Clinic and ancillary scheduling at Boston Children's Hospital in accordance with department scheduling guidelines. While liaising among patients/families/providers/leadership; utilizing institutional and technical knowledge to properly …

  • Executive Assistant I - Gynecologic Oncology

    Job Ref:
    JR-5173

    Location:
    450 Brookline Ave, BOSTON, MA 02215

    Category:
    Administration Support/Customer Service

    Employment Type:
    Full time

    Work Location:
    Hybrid: 2-3 days onsite/week

    Salary/Pay Rate:
    $72,980.00 - $88,035.00 per year

    Under minimal supervision, the Executive Assistant I provides high-level administrative support primarily to Vice Presidents and above or a comparable level executive. Work requires some analysis and use of initiative and independent judgement. The Executive Assistant I is often called upon to communicate on behalf of executive(s) to other employees. …

  • Lab Services Coordinator I

    Job Ref:
    JR-5250

    Location:
    450 Brookline Ave, BOSTON, MA 02215

    Category:
    Administration Support/Customer Service

    Employment Type:
    Full time

    Work Location:
    Onsite: 100% onsite

    Salary/Pay Rate:
    $45,500.00 - $54,400.00 per year

    Shift: Monday - Friday 8:30AM - 5:00PM Reporting to the Practice Manager, this mission critical position is responsible for departmental administrative tasks and the review of complex patient appointment sets and associated lab work. The Lab Services Coordinator (LSC) works in a busy environment with a high patient volume, managing …

  • Lab Services Coordinator I

    Job Ref:
    JR-5249

    Location:
    450 Brookline Ave, BOSTON, MA 02215

    Category:
    Administration Support/Customer Service

    Employment Type:
    Full time

    Work Location:
    Onsite: 100% onsite

    Salary/Pay Rate:
    $45,500.00 - $54,400.00 per year

    Shift: Monday - Friday 6:00AM - 2:30PM Reporting to the Practice Manager, this mission critical position is responsible for departmental administrative tasks and the review of complex patient appointment sets and associated lab work. The Lab Services Coordinator (LSC) works in a busy environment with a high patient volume, managing …

  • New Patient Coordinator, Breast Oncology

    Job Ref:
    JR-4768

    Location:
    450 Brookline Ave, BOSTON, MA 02215

    Category:
    Administration Support/Customer Service

    Employment Type:
    Full time

    Work Location:
    Hybrid: 2-3 days onsite/week

    Salary/Pay Rate:
    $45,500.00 - $54,400.00 per year

    This position is responsible for all aspects of new patient scheduling in accordance with department scheduling guidelines. Provides superior customer service to all patients, family members, physicians and staff at all times in accordance with the DFCI Customer Service Standards. Assigned to work with a clinical practitioner group consisting of …

  • New Patient Coordinator - Gynecology Oncology

    Job Ref:
    JR-4679

    Location:
    450 Brookline Ave, BOSTON, MA 02215

    Category:
    Administration Support/Customer Service

    Employment Type:
    Full time

    Work Location:
    Hybrid: 2-3 days onsite/week

    Salary/Pay Rate:
    $45,500.00 - $54,400.00 per year

    This position is responsible for all aspects of new patient scheduling in accordance with department scheduling guidelines. Provides superior customer service to all patients, family members, physicians and staff at all times in accordance with the DFCI Customer Service Standards. Assigned to work with a clinical practitioner group consisting of …

  • New Patient Coordinator - Hematological Malignancies Float

    Job Ref:
    JR-4352

    Location:
    450 Brookline Ave, BOSTON, MA 02215

    Category:
    Administration Support/Customer Service

    Employment Type:
    Full time

    Work Location:
    Hybrid: 2-3 days onsite/week

    Salary/Pay Rate:
    $45,500.00 - $54,400.00 per year

    This position is responsible for all aspects of new patient scheduling in accordance with department scheduling guidelines. Provides superior customer service to all patients, family members, physicians and staff at all times in accordance with the DFCI Customer Service Standards. Assigned to work with a clinical practitioner group consisting of …

ABOUT ADMINISTRATION SUPPORT/CUSTOMER SERVICE JOBS AT DANA-FARBER CANCER INSTITUTE



Administration Support/Customer Service Jobs at Dana-Farber

Apply online for Administration Support/Customer Service Jobs at Dana-Farber and discover an exciting career that matches your skills, interests, and passions.

At Dana-Farber, our team members play a key role in providing innovative and groundbreaking cancer treatments. From researchers and lab technicians, to family support service counselors, to doctors and nurses, each employee is focused on providing cancer treatment aimed at meeting the specific needs of our patients and their families. Join us in our mission and ultimate goal: the eradication of cancer and related diseases.

Administration Support/Customer Service Jobs at Dana-Farber may include:

Admin Support Specialist II Team members in these admin support jobs take a proactive approach to managing workflow and projects and may also have project work responsibilities.

Clinical Scheduling Specialist I Team members in these admin support/customer service jobs are responsible for all aspects of patient scheduling in accordance with department scheduling guidelines. They provide superior customer service to all patients, family members, physicians and staff at all times in accordance with the DFCI Customer Service Standards.

Executive Support Specialist I Team members in these admin support jobs provide varying degrees of administrative support to a Faculty, which may include typing, filing, scheduling meetings, acting as liaison with Institute executives and offices, as well as other faculty at DFCI, HMS and internationally, assist in developing policies and procedures within the Department, and independently completing projects as assigned.

Apply online now for Administration Support/Customer Service Jobs at Dana-Farber. Since 1947, Dana-Farber has been a leader in breakthrough cancer research and patient care, providing the most advanced treatments available. We are ranked as one of the nation's best midsize employers and offer exciting careers opportunities with comprehensive benefits. Apply online for a career with Dana-Farber today.

What qualifications or experience are needed to apply for Jobs?

Dana-Farber Cancer Institute offers opportunities for individuals at all career stages, including students, recent graduates, and experienced professionals. Requirements vary by role: many entry-level and administrative positions may require a high school diploma or associate degree, while clinical, research, and specialized roles typically require advanced degrees, certifications, or relevant professional experience. Dana-Farber also provides training programs, internships, and fellowships to support career development in healthcare and research.

What employee benefits does Dana-Farber offer provide employees?

Dana-Farber offers employees a comprehensive and competitive benefits package designed to support employees’ health, financial well-being, and work-life balance. Benefits may include medical, dental, and vision insurance; retirement savings plans; paid time off; parental leave; tuition reimbursement; wellness programs; and employee assistance resources. The institute emphasizes supporting employees both personally and professionally.

Where are Dana-Farber job opportunities located?

Dana-Farber Cancer Institute is headquartered in Boston, Massachusetts, with positions available across its Longwood Medical Area campus and affiliated regional locations. Some roles may offer hybrid or remote work options depending on the position and department, allowing flexibility while supporting patient care and research operations.

What is the workplace culture like at Dana-Farber?

Dana-Farber fosters a mission-driven, collaborative culture focused on advancing cancer research and delivering compassionate patient care. Employees work in an inclusive environment that values diversity, innovation, and teamwork. The organization is committed to professional growth, offering learning opportunities, mentorship, and career advancement while empowering staff to make a meaningful impact on patients’ lives.
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