Administration Support/Customer Service Jobs at Dana-Farber Cancer Institute

Found 19 Administration Support/Customer Service jobs

  • Administrative Director, Inpatient Hospital

    Job Ref:
    JR-1612

    Location:
    450 Brookline Ave, BOSTON, MA 02215

    Category:
    Administration Support/Customer Service

    Employment Type:
    Full time

    Work Location:
    Hybrid: 2-3 days onsite/week

    Salary/Pay Rate:
    $109,400.00 - $128,600.00 per year

    Reporting to the Vice President of Inpatient and Ancillary Services, the Administrative Director (AD), Inpatient Hospital, will provide central administrative oversight for regulatory and governance of the Dana-Farber Inpatient Hospital in addition to leading strategic work as assigned for the service line. The AD of the Inpatient Hospital will be …

  • Breast Imaging Program Administrator

    Job Ref:
    JR-616

    Location:
    450 Brookline Ave, BOSTON, MA 02215

    Category:
    Administration Support/Customer Service

    Employment Type:
    Full time

    Work Location:
    Onsite: 100% onsite

    Salary/Pay Rate:
    $60,330.00 - $74,915.00 per year

    Under moderate supervision, the Program Administrator I provides operational and administrative support to the program. The Program Administrator I coordinates programs to ensure that implementation and prescribed activities are carried out following specified objectives. The Program Administrator I serves as program liaison for the department, community advisors, partners, and stakeholders. …

  • Breast Imaging Program Administrator-1

    Job Ref:
    JR-614

    Location:
    450 Brookline Ave, BOSTON, MA 02215

    Category:
    Administration Support/Customer Service

    Employment Type:
    Full time

    Work Location:
    Onsite: 100% onsite

    Salary/Pay Rate:
    $60,330.00 - $74,915.00 per year

    Under moderate supervision, the Program Administrator I provides operational and administrative support to the program. The Program Administrator I coordinates programs to ensure that implementation and prescribed activities are carried out following specified objectives. The Program Administrator I serves as program liaison for the department, community advisors, partners, and stakeholders. …

  • International Patient Concierge - Arabic Bilingual

    Job Ref:
    JR-202

    Location:
    450 Brookline Ave, BOSTON, MA 02215

    Category:
    Administration Support/Customer Service

    Employment Type:
    Full time

    Work Location:
    Hybrid: 2-3 days onsite/week

    Salary/Pay Rate:
    $51,400.00 - $59,100.00 per year

    Reporting to the Manager, and in collaboration with clinical and operational leadership, the International Patient Concierge is responsible for managing all concierge needs for international patients and families/escorts. This role serves as a warm, professional, and genuine welcome to our guests and aims to ensure all questions and/or concerns are …

  • International Patient Liaison - Arabic Speaking

    Job Ref:
    JR-1042

    Location:
    450 Brookline Ave, BOSTON, MA 02215

    Category:
    Administration Support/Customer Service

    Employment Type:
    Full time

    Work Location:
    Onsite: occasional remote

    Salary/Pay Rate:
    $53,900.00 - $60,700.00 per year

    Reporting to the Manager, and in collaboration with clinical and operational leadership, the International Patient Liaison is the primary point of contact and ambassador representing Dana-Farber Cancer Institute and Brigham and Women’s International Office to all international patients, families/escorts, physicians, embassies, governmental health authority’s, foundations, and insurance companies throughout the …

  • International Patient Liaison - Mandarin Bilingual

    Job Ref:
    JR-200

    Location:
    450 Brookline Ave, BOSTON, MA 02215

    Category:
    Administration Support/Customer Service

    Employment Type:
    Full time

    Work Location:
    Onsite: occasional remote

    Salary/Pay Rate:
    $53,900.00 - $60,700.00 per year

    This is a hybrid position, 4 days onsite, 1 day remote. Monday - Friday 8am - 4:30pm schedule. The selected individual for this position will be required to reside and work within New England (MA, ME, NH, CT, RI, VT). Reporting to the Manager, and in collaboration with clinical and …

  • Jimmy Fund Clinic - Front Desk Coordinator

    Job Ref:
    JR-1672

    Location:
    450 Brookline Ave, BOSTON, MA 02215

    Category:
    Administration Support/Customer Service

    Employment Type:
    Full time

    Work Location:
    Onsite: 100% onsite

    Salary/Pay Rate:
    $36,500.00 - $45,700.00 per year

    The Front Desk Clinic Coordinator reports to the Scheduling Supervisor in pediatrics and is responsible for timely completion and accuracy of assigned daily tasks. These functions include, but are not limited to, staffing the Jimmy Fund Clinic Front desk, liaising among patients/families/providers/leadership; utilizing institutional and technical knowledge to properly triage …

  • Patient Care Coordinator (PCC) Supervisor

    Job Ref:
    JR-1241

    Location:
    5 Branch St, METHUEN, MA 01844

    Category:
    Administration Support/Customer Service

    Employment Type:
    Full time

    Work Location:
    Hybrid: 2-3 days onsite/week

    Salary/Pay Rate:
    $108,400.00 - $111,700.00 per year

    The Patient Care Coordinator Supervisor is responsible for overseeing the daily operations and management of a portion of the patient care coordination team (6-8 team members). This role ensures that patient care activities are efficiently organized and executed, facilitating seamless communication between patients, families, and healthcare providers. The Supervisor plays …

  • Patient Navigator

    Job Ref:
    JR-938

    Location:
    450 Brookline Ave, BOSTON, MA 02215

    Category:
    Administration Support/Customer Service

    Employment Type:
    Full time

    Work Location:
    Onsite: occasional remote

    Salary/Pay Rate:
    $61,900.00 - $66,100.00 per year

    The Patient Navigator helps patients and their families access the health care delivery system through outreach, follow-up, support, education, The Research-Focused Patient Navigator improves equitable access to clinical research by curating trial options, proactively pre-screening and outreaching to patients across referral sites and DFCI Longwood, and providing end-to-end, patient-centered navigation …

  • Patient Records Specialist

    Job Ref:
    JR-804

    Location:
    5 Branch St, METHUEN, MA 01844

    Category:
    Administration Support/Customer Service

    Employment Type:
    Full time

    Work Location:
    Onsite: 100% onsite

    Salary/Pay Rate:
    $46,100.00 - $50,600.00 per year

    The Patient Records Specialist II is responsible for the effective coordination and organization of materials required for a new patient visit. Provides administrative support and coordination for aspects of patient care for new patients and may flex across multiple disease centers or assist in scheduling tasks. Located in Boston and …

  • Program Administrator - Department of Cancer Immunology and Virology

    Job Ref:
    JR-52

    Location:
    450 Brookline Ave, BOSTON, MA 02215

    Category:
    Administration Support/Customer Service

    Employment Type:
    Part time

    Work Location:
    Hybrid: 2-3 days onsite/week

    Salary/Pay Rate:
    $60,330.00 - $74,915.00 per year

    This is a Part-Time, 20 hours/week position. Under moderate supervision, the Program Administrator I provides operational and administrative support to the program. The Program Administrator I coordinates programs to ensure that implementation and prescribed activities are carried out following specified objectives. The Program Administrator I serves as program liaison for …

  • Program Administrator I

    Job Ref:
    JR-1051

    Location:
    450 Brookline Ave, BOSTON, MA 02215

    Category:
    Administration Support/Customer Service

    Employment Type:
    Full time

    Work Location:
    Hybrid: 2-3 days onsite/week

    Salary/Pay Rate:
    $60,330.00 - $74,915.00 per year

    The Program Administrator will provide operational and administrative support to the Center for Global Health, under the supervision of the Center’s Assistant Director. The Program Administrator’s work will support the CGH’s goal of reducing the burden of cancer in low- and middle-income countries through partnerships, innovative research, transformational education, and …

  • Program Administrator - Smith Lab

    Job Ref:
    JR-1759

    Location:
    450 Brookline Ave, BOSTON, MA 02215

    Category:
    Administration Support/Customer Service

    Employment Type:
    Full time

    Work Location:
    Hybrid: 2-3 days onsite/week

    Salary/Pay Rate:
    $60,330.00 - $74,915.00 per year

    The Program Administrator manages day-to-day administrative and operational functions for a Gene and CAR T Cell Therapy Pre-Clinical/Translational Lab and DFCI's Antibody Discovery Center, coordinating complex scheduling, communications, meeting preparation, documentation, timelines, and reporting aligned with Program priorities. The role serves as a key liaison for the Faculty Center Director/Principal …

  • Protocol Scheduler

    Job Ref:
    JR-1261

    Location:
    450 Brookline Ave, BOSTON, MA 02215

    Category:
    Administration Support/Customer Service

    Employment Type:
    Full time

    Work Location:
    Hybrid: 2-3 days onsite/week

    Salary/Pay Rate:
    $45,500.00 - $54,400.00 per year

    The Protocol Scheduler I is responsible for all aspects of patient scheduling for patients on clinical trials, in accordance with department and protocol specific scheduling guidelines. Provides superior customer service to all patients, family members, physicians and staff at all times in accordance with the DFCI Customer Service Standards. Assigned …

  • Protocol Scheduler

    Job Ref:
    JR-871

    Location:
    450 Brookline Ave, BOSTON, MA 02215

    Category:
    Administration Support/Customer Service

    Employment Type:
    Full time

    Work Location:
    Hybrid: 2-3 days onsite/week

    Salary/Pay Rate:
    $45,500.00 - $54,400.00 per year

    The Protocol Scheduler I is responsible for all aspects of patient scheduling for patients on clinical trials, in accordance with department and protocol specific scheduling guidelines. Provides superior customer service to all patients, family members, physicians and staff at all times in accordance with the DFCI Customer Service Standards. Assigned …

  • Protocol Scheduler I

    Job Ref:
    JR-1043

    Location:
    450 Brookline Ave, BOSTON, MA 02215

    Category:
    Administration Support/Customer Service

    Employment Type:
    Full time

    Work Location:
    Hybrid: 2-3 days onsite/week

    Salary/Pay Rate:
    $45,500.00 - $54,400.00 per year

    The Protocol Scheduler is responsible for all aspects of patient scheduling for patients on clinical trials, in accordance with department and protocol specific scheduling guidelines. Provides superior customer service to all patients, family members, physicians and staff at all times in accordance with the DFCI Customer Service Standards. Assigned to …

  • Protocol Scheduler I

    Job Ref:
    JR-485

    Location:
    450 Brookline Ave, BOSTON, MA 02215

    Category:
    Administration Support/Customer Service

    Employment Type:
    Full time

    Work Location:
    Hybrid: 2-3 days onsite/week

    Salary/Pay Rate:
    $45,500.00 - $54,400.00 per year

    The Protocol Scheduler is responsible for all aspects of patient scheduling for patients on clinical trials, in accordance with department and protocol specific scheduling guidelines. Provides superior customer service to all patients, family members, physicians and staff at all times in accordance with the DFCI Customer Service Standards. Assigned to …

  • Social Work Group Clinical Supervisor (Administrative Per Diem)

    Job Ref:
    JR-1493

    Location:
    450 Brookline Ave, BOSTON, MA 02215

    Category:
    Administration Support/Customer Service

    Employment Type:
    Per Diem

    Work Location:
    Remote: 100% off site

    Salary/Pay Rate:
    $43,600.00 - $52,500.00 per year

    POSITION SUMMARY: The Social Work Group Clinical Supervisor provides virtual group clinical supervision to social work staff (adult and pediatric) within Dana-Farber Cancer Institute’s Division of Social Work. This role focuses on facilitating small group supervision and case-based learning to strengthen clinical practice in oncology social work and serious illness …

  • Supportive Oncology Patient Navigator

    Job Ref:
    JR-1544

    Location:
    450 Brookline Ave, BOSTON, MA 02215

    Category:
    Administration Support/Customer Service

    Employment Type:
    Full time

    Work Location:
    Hybrid: 2-3 days onsite/week

    Salary/Pay Rate:
    $61,600.00 - $68,400.00 per year

    Established in January 2023, Dana-Farber Cancer Institute’s Supportive Oncology Access & Resilience (SOAR) program aims to place Dana-Farber at the forefront of efforts to reduce disparities in cancer outcomes for historically marginalized groups locally by enhancing access to mental health and palliative care services. Supportive Oncology Patient Navigators are part …

ABOUT ADMINISTRATION SUPPORT/CUSTOMER SERVICE JOBS AT DANA-FARBER CANCER INSTITUTE



Administration Support/Customer Service Jobs at Dana-Farber

Apply online for Administration Support/Customer Service Jobs at Dana-Farber and discover an exciting career that matches your skills, interests, and passions.

At Dana-Farber, our team members play a key role in providing innovative and groundbreaking cancer treatments. From researchers and lab technicians, to family support service counselors, to doctors and nurses, each employee is focused on providing cancer treatment aimed at meeting the specific needs of our patients and their families. Join us in our mission and ultimate goal: the eradication of cancer and related diseases.

Administration Support/Customer Service Jobs at Dana-Farber may include:

Admin Support Specialist II Team members in these admin support jobs take a proactive approach to managing workflow and projects and may also have project work responsibilities.

Clinical Scheduling Specialist I Team members in these admin support/customer service jobs are responsible for all aspects of patient scheduling in accordance with department scheduling guidelines. They provide superior customer service to all patients, family members, physicians and staff at all times in accordance with the DFCI Customer Service Standards.

Executive Support Specialist I Team members in these admin support jobs provide varying degrees of administrative support to a Faculty, which may include typing, filing, scheduling meetings, acting as liaison with Institute executives and offices, as well as other faculty at DFCI, HMS and internationally, assist in developing policies and procedures within the Department, and independently completing projects as assigned.

Apply online now for Administration Support/Customer Service Jobs at Dana-Farber. Since 1947, Dana-Farber has been a leader in breakthrough cancer research and patient care, providing the most advanced treatments available. We are ranked as one of the nation's best midsize employers and offer exciting careers opportunities with comprehensive benefits. Apply online for a career with Dana-Farber today.
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