The Associate Director of Scheduling Operations determines the overall direction, goals, tactics, and objectives for New and Established Patient Operations. This role will work with the Sr. Director of New and Established Patient Operations, Scheduling Sr. Managers and Manager to establish and achieve long range goals and ensure the implementation …
The Research Informatics Operations (RIO) team is looking for an experienced and enthusiastic Business Analyst II to coordinate, manage and support the information system needs of the Dana-Farber Cancer Institute (DFCI) research community. The Business Analyst II will join the Client Services Team, supporting Customer Experience Operations under the RIO …
The Research Informatics Operations (RIO) team is looking for an experienced and enthusiastic Business Analyst II to coordinate, manage and support the information system needs of the Dana-Farber Cancer Institute (DFCI) research community. The Business Analyst II will join the Client Services Team, supporting Customer Experience Operations under the RIO …
The Business Intelligence Analyst is responsible for delivering on multiple common tasks with minimal supervision during a Business Intelligence project on time and of high quality. Depending on the skills and career goals of the analyst, these tasks would include either business consulting and visualization, or technical data design and …
Reporting to the Practice Director, this mission critical position is responsible for administrative tasks that occur on a clinic floor including; scheduling appointments in accordance with the scheduling guidelines; liaising among patients/families/providers/leadership; utilizing institutional and technical knowledge to properly triage patient and provider requests. Enjoys working in a busy clinic …
Reporting to the Practice Manager, this mission critical position is responsible for administrative tasks that occur on a clinic floor including; scheduling appointments in accordance with the scheduling guidelines; liaising among patients/families/providers/leadership; utilizing institutional and technical knowledge to properly triage patient and provider requests. Enjoys working in a busy clinic …
Reporting to the Practice Manager, this mission critical position is responsible for administrative tasks that occur on a clinic floor including; scheduling appointments in accordance with the scheduling guidelines; liaising among patients/families/providers/leadership; utilizing institutional and technical knowledge to properly triage patient and provider requests. Enjoys working in a busy clinic …
Reporting to the Practice Manager, this mission critical position is responsible for administrative tasks that occur on a clinic floor including; scheduling appointments in accordance with the scheduling guidelines; liaising among patients/families/providers/leadership; utilizing institutional and technical knowledge to properly triage patient and provider requests. Enjoys working in a busy clinic …
Reporting to the Practice Manager, this mission critical position is responsible for administrative tasks that occur on a clinic floor including; scheduling appointments in accordance with the scheduling guidelines; liaising among patients/families/providers/leadership; utilizing institutional and technical knowledge to properly triage patient and provider requests. Enjoys working in a busy clinic …
This position is 100% on-site Saturday and Sunday 6:45am-5:15 pm. Reporting to the Practice Manager, this mission critical position is responsible for administrative tasks that occur on a clinic floor including; scheduling appointments in accordance with the scheduling guidelines; liaising among patients/families/providers/leadership; utilizing institutional and technical knowledge to properly triage …
The Director, Transformation Consulting serves as a leader in guiding large-scale transformations. They will be responsible for overseeing multiple complex, ambiguous projects simultaneously. Responsible for collaboratively creating strategic solutions, roadmaps, and organizational assessments, the Director will facilitate and influence C-level executive stakeholder alignment. In partnership with Sr. Directors, the Director …
Join a Public Safety Department where your leadership helps shape a growing program. Be part of an expanding team building a modern, professional police function within a world-class healthcare environment. You’ll have the opportunity to mentor, develop, and lead dedicated professionals while helping define the future of public safety. If …
The Food Pantry Coordinator supports the daily operations of Dana-Farber’s Food Pantry to ensure reliable access to nutritious, culturally responsive foods for patients and their families experiencing food insecurity. Reporting to the Food Pantry Manager, the role manages inventory, purchasing and receiving, and food distributions; delivers direct patient services (intake, …
The Health Information Services Float is primarily responsible for managing the Release of Information (ROI) processes while supporting various functions within the Health Information services department. This role ensures the integrity, accuracy, and confidentiality of patient health information and provides excellent customer service to patients, clinical staff, and other stakeholders. …
Reporting to the Practice Director, Jimmy Fund Clinic- Pediatrics, the Manager of Established Patient Operations is responsible for the oversight of day-to-day and scheduling operations. The Manager has direct supervision of 4 Supervisors and 4 per diem CSS & CC, and indirect supervision of approximately 29 Clinical Scheduling Specialists, Clinic …
The Practice Coordinator I provides superior customer service to all patients, family members, physicians and staff, including check-in and check-out services, updating patient information, answering non-clinical patient questions, and assisting patients with finding their way within the Cancer Center, in accordance with the DFCI Customer Service Standards. The practice coordinator …
The Practice Coordinator II provides superior customer service to all patients, family members, physicians and staff, including check-in and check-out services, updating patient information, answering non-clinical patient questions, and assisting patients with finding their way within the Cancer Center, in accordance with the DFCI Customer Service Standards. The practice coordinator …
The Professional Development Specialist II (PDSII) is a member of the nursing leadership team. The PDSII is dedicated to advancing the clinical skills and knowledge of nursing staff through comprehensive curriculum design, implementation, and evaluation. This role is crucial in fostering a culture of continuous learning and ensuring adherence to …
This position is fully onsite Monday through Friday 6:30am-3pm. Under the general direction of the Security Supervisor, incumbent provides assistance, direction, concierge and other guest services to patients and visitors. Provides high level of customer service by interacting with patients, visitors, and staff in a professional manner that is proactive, …
This position is fully onsite Friday, Saturday and Sunday 7am-5:30pm. It is also eligible for our Weekend Shift Differential. Under the general direction of the Security Supervisor, incumbent provides assistance, direction, concierge and other guest services to patients and visitors. Provides high level of customer service by interacting with patients, …
Senior leader responsible for setting strategy and providing direct oversight of adult ambulatory clinical operations, contact-center functions, and disease center operations at Dana-Farber’s Longwood Campus, including Chestnut Hill and future main campus extensions. Serves on the Future Cancer Hospital leadership team as the senior operational representative for Ambulatory and Disease …
Read more about ""We are seeking a candidate with in-depth experience supporting Patient Access workflows across both inpatient and outpatient settings, with strong knowledge of Financial Clearance processes. The ideal candidate will have hands-on exposure to real-time eligibility verification, bed management, and service level authorizations, including knowledge of insurance workflows and systems to …
Read more about ""Reporting to the Practice Manager, this mission critical position is responsible for administrative tasks that occur on a clinic floor including; scheduling appointments in accordance with the scheduling guidelines; liaising among patients/families/providers/leadership; utilizing institutional and technical knowledge to properly triage patient and provider requests. Enjoys working in a busy clinic …
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