Reporting to the Director/Senior Director and in collaboration with Brigham and Women’s Hospital International Patient Center, the Manager of Dana-Farber International Patient Center is responsible for overseeing day-to-day operations, collaborating with internal and external stakeholders, and managing staff and processes related to international care and coordination at Dana-Farber Cancer Institute …
Reporting to the Senior Manager of New and Established Patient Operations, the Manager of New and Established Patient Operations is responsible for the oversight of the day-to-day and scheduling operations and staff. Drawing on a broad understanding of the DFCI and new/established patient operations practices and policies, and displaying a …
Product Portfolio Manager is accountable for the strategic direction, operational performance, and continuous evolution of an integrated portfolio of products, applications, and capabilities supporting a defined business domain. The role leads and develops a team of Product Managers and Application Analysts and ensures the portfolio delivers reliable day-to-day service while …
The Practice Coordinator II provides superior customer service to all patients, family members, physicians and staff, including check-in and check-out services, updating patient information, answering non-clinical patient questions, and assisting patients with finding their way within the Cancer Center, in accordance with the DFCI Customer Service Standards. The practice coordinator …
The Practice Coordinator II provides superior customer service to all patients, family members, physicians and staff, including check-in and check-out services, updating patient information, answering non-clinical patient questions, and assisting patients with finding their way within the Cancer Center, in accordance with the DFCI Customer Service Standards. The practice coordinator …
The Practice Coordinator II provides superior customer service to all patients, family members, physicians and staff, including check-in and check-out services, updating patient information, answering non-clinical patient questions, and assisting patients with finding their way within the Cancer Center, in accordance with the DFCI Customer Service Standards. The practice coordinator …
The Practice Coordinator II provides superior customer service to all patients, family members, physicians and staff, including check-in and check-out services, updating patient information, answering non-clinical patient questions, and assisting patients with finding their way within the Cancer Center, in accordance with the DFCI Customer Service Standards. The practice coordinator …
This role requires someone who is able to speak and understand Spanish, as this position will be responsible for managing the incoming Spanish calls. The Practice Coordinator/Patient Representative provides superior customer service to all patients, family members, physicians, and staff. The Practice Coordinator/Patient Representative (PC/PR) is the “first impression” a …
The Principal Business Intelligence Analyst is responsible for leading end to end delivery on multiple Business Intelligence projects on time and of high quality. Depending on the skills and career goals of the analyst, their personal expertise may be either in business consulting and visualization, or technical data design and …
The Professional Development Specialist II (PDSII) is a member of the nursing leadership team. The PDSII is dedicated to advancing the clinical skills and knowledge of nursing staff through comprehensive curriculum design, implementation, and evaluation. This role is crucial in fostering a culture of continuous learning and ensuring adherence to …
The Program Manager III serves as the central point of contact for all external observers and fellows participating in the Hematology and Bone Marrow Transplant programs. This role also oversees the weekly Grand Rounds series during the academic year. Key responsibilities include scheduling speakers, coordinating travel arrangements, and managing onsite …
Project Manager III is responsible for leading and executing complex projects that have significant impact on organizational goals. This role involves planning and managing multiple high-priority projects, coordinating cross-functional teams, and ensuring project success through effective stakeholder engagement. The Project Manager will drive strategic initiatives and foster a culture of …
The Proton Therapy Program Director provides strategic, operational, and administrative leadership for the Proton Therapy Program, ensuring the delivery of exceptional, patient-centered care while advancing the organization's clinical, academic, and research mission. This role is responsible for the planning, implementation, optimization, and ongoing management of proton therapy services, partnering closely …
Under close supervision, provides emergency response to a variety of situations and incidents to support the department, patients, clinicians and/or faculty. Provides protection to people and property through patrol, investigation, monitoring alarms, and surveillance cameras. Provides a high level of customer service by interacting with patients, visitors, and staff in …
Under close supervision, provides emergency response to a variety of situations and incidents to support the department, patients, clinicians and/or faculty. Provides protection to people and property through patrol, investigation, monitoring alarms, and surveillance cameras. Provides a high level of customer service by interacting with patients, visitors, and staff in …
Under close supervision, provides emergency response to a variety of situations and incidents to support the department, patients, clinicians and/or faculty. Provides protection to people and property through patrol, investigation, monitoring alarms, and surveillance cameras. Provides a high level of customer service by interacting with patients, visitors, and staff in …
This position is fully onsite Saturday and Sunday from 11pm-7am. Under close supervision, provides emergency response to a variety of situations and incidents to support the department, patients, clinicians and/or faculty. Provides protection to people and property through patrol, investigation, monitoring alarms, and surveillance cameras. Provides a high level of …
This is a Per Diem position is fully onsite and requires the ability to cover any shift. The primary post will be at our main campus (Longwood) but will need to have the flexibility to cover shifts at our regional campuses (South Shore Hospital, Merrimack Valley, and Londonderry, NH). It …
Under the general direction of the Security Supervisor, incumbent provides assistance, direction, concierge and other guest services to patients and visitors. Provides high level of customer service by interacting with patients, visitors, and staff in a professional manner that is proactive, friendly, and helpful. Creates and maintains a positive image …
This position is fully onsite Friday, Saturday and Sunday 7am-5:30pm. It is also eligible for our Weekend Shift Differential. Under the general direction of the Security Supervisor, incumbent provides assistance, direction, concierge and other guest services to patients and visitors. Provides high level of customer service by interacting with patients, …
The Practice Coordinator II provides superior customer service to all patients, family members, physicians and staff, including check-in and check-out services, updating patient information, answering non-clinical patient questions, and assisting patients with finding their way within the Cancer Center, in accordance with the DFCI Customer Service Standards. The practice coordinator …
Read more about ""This position is responsible for all aspects of established patient scheduling in accordance with department scheduling guidelines. Provides superior customer service to all patients, family members, physicians and staff at all times in accordance with the DFCI Customer Service Standards. Assigned to work with a clinical practitioner group consisting of …
Read more about ""Reporting to the Practice Manager, this mission critical position is responsible for administrative tasks that occur on a clinic floor including; scheduling appointments in accordance with the scheduling guidelines; liaising among patients/families/providers/leadership; utilizing institutional and technical knowledge to properly triage patient and provider requests. Enjoys working in a busy clinic …
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