The Practice Coordinator II provides superior customer service to all patients, family members, physicians and staff, including check-in and check-out services, updating patient information, answering non-clinical patient questions, and assisting patients with finding their way within the Cancer Center, in accordance with the DFCI Customer Service Standards. The practice coordinator …
The Attleboro location is looking to fill two (2) Practice Coordinator I roles for start dates in June and July. The Practice Coordinator I provides superior customer service to all patients, family members, physicians and staff, including check-in and check-out services, updating patient information, answering non-clinical patient questions, and assisting …
This is a Per Diem position. 16-24 hours/week; can increase depending on coverage needs. The Practice Coordinator/Patient Representative II provides superior customer service to all patients, family members, physicians, and staff. The Practice Coordinator/Patient Representative (PC/PR) is the “first impression” a patient has of Dana-Farber Cancer Institute (DFCI) and is …
The Principal Business Intelligence Analyst is responsible for leading end to end delivery on multiple Business Intelligence projects on time and of high quality. Depending on the skills and career goals of the analyst, their personal expertise may be either in business consulting and visualization, or technical data design and …
The Program Manager I is responsible for the execution and management of the Harvard Cancer Consortium CURE student research training programs, which creates opportunities for high school and college students to participate in full-time, hands-on, mentored research experiences in research environments across the HCC network of institutions and partners. This …
Reporting to the Senior Program Manager, the Project Manager I provides support for education and training programs core to Dana-Farber’s international collaborations with institutions in South America, China, and the Middle East region. The Project Manager I organizes leadership delegation visits from outside institutions and Dana-Farber faculty and staff trips …
Reporting to the VP, the Manager drives day-to-day execution of Massachusetts regulatory processes, including DoN and other DPH-related approvals, filings, and reporting obligations. The role coordinates cross-functional inputs, manages workplans/timelines and trackers, and maintains decision logs and submission-ready documentation. The Manager drafts, assembles, and quality-checks regulatory submissions and public-process materials, …
Reporting to the Retail Manager, the Retail Supervisor assists with daily department operations of the retail shops at Dana-Farber. The Supervisor is directly responsible for the supervision of retail operations employees and daily workflows including facilitation of daily work assignments, trouble-shooting problem patient issues and staff training and education. Located …
This position is fully onsite Monday through Friday 6:30am-3pm. Under the general direction of the Security Supervisor, incumbent provides assistance, direction, concierge and other guest services to patients and visitors. Provides high level of customer service by interacting with patients, visitors, and staff in a professional manner that is proactive, …
Under the general direction of the Security Supervisor, incumbent provides assistance, direction, concierge and other guest services to patients and visitors. Provides high level of customer service by interacting with patients, visitors, and staff in a professional manner that is proactive, friendly, and helpful. Creates and maintains a positive image …
This position is fully onsite Friday, Saturday and Sunday 7am-5:30pm. It is also eligible for our Weekend Shift Differential. Under the general direction of the Security Supervisor, incumbent provides assistance, direction, concierge and other guest services to patients and visitors. Provides high level of customer service by interacting with patients, …
Under the general direction of the Security Supervisor, incumbent provides assistance, direction, concierge and other guest services to patients and visitors. Provides high level of customer service by interacting with patients, visitors, and staff in a professional manner that is proactive, friendly, and helpful. Creates and maintains a positive image …
The Enterprise Data & Analytics (ED&A) team at Dana-Farber Cancer Institute is seeking a Senior Business Intelligence Analyst. In partnership with Business Strategy, the Senior Business Intelligence Analyst builds claims-based analytical models, integrates clinical and operational data, measures key clinical and operational metrics, and delivers analyses that inform Institute growth, …
The Senior Business Intelligence Analyst is responsible for independently delivering on multiple common tasks during a Business Intelligence project on time and of high quality. Depending on the skills and career goals of the analyst, these tasks would include either business consulting and visualization, or technical data design and analysis, …
The Senior Epic Business Analyst serves as the subject matter expert for their assigned Epic application, partnering with clinical and operational leaders to translate business needs into scalable, effective workflows and solutions. The role leads advanced troubleshooting, drives implementations and upgrades, and ensures ongoing system stability, performance, and continuous optimization. …
We are seeking a candidate with in-depth experience supporting Patient Access workflows across both inpatient and outpatient settings, with strong knowledge of Financial Clearance processes. The ideal candidate will have hands-on exposure to real-time eligibility verification, bed management, and service level authorizations, including knowledge of insurance workflows and systems to …
The Senior Program Manager, International Strategic Initiatives, will oversee the implementation of new service contracts and manage select existing international collaborations. Additionally, this position will be responsible for business development and managing relationships with healthcare systems, physician practices, international payors and brokers in support of international patient growth initiatives, with …
Job Profile Summary The Senior Consulting Manager supports large-scale transformations at Dana-Farber as well as planning and decision-making regarding the company’s most critical business issues and strategic priorities. The Senior Consulting Manager employs a hypothesis-driven approach to planning, facilitates Institute leadership decisions on complex topics, provides in-depth analysis, and maintains …
The Senior Program Manager, Inclusion and Engagement Workplace Programs, leads the design, implementation, and evaluation of learning, engagement, and external partnership initiatives that advance enterprise-wide inclusion and engagement goals at Dana-Farber Cancer Institute. Reporting to the Director, this role manages a portfolio that includes: • Scalable, multi-modal training and education …
Reporting to the Director of Payer Finance and Strategy, the Senior Project Manager, Payer Contracting plays a key role in leading and overseeing projects and programs related to the goals of the Payer Contracting and Performance department. The Payer Contracting and Performance Department is responsible for negotiating multi-million-dollar agreements on …
Reporting to the Director of Payer Finance and Strategy, the Senior Project Manager, Payer Contracting plays a key role in leading and overseeing projects and programs related to the goals of the Payer Contracting and Performance department. The Payer Contracting and Performance Department is responsible for negotiating multi-million-dollar agreements on …
Read more about ""The Research Informatics Operations (RIO) team is looking for an enthusiastic Business Analyst to coordinate and support the information system needs of the Dana-Farber Cancer Institute (DFCI) research community. The Business Analyst I will join the Client Services Team, supporting Customer Experience Operations under the RIO umbrella. The mission of …
Read more about ""The Senior Program Manager, Inclusion and Engagement Workplace Programs, leads the design, implementation, and evaluation of learning, engagement, and external partnership initiatives that advance enterprise-wide inclusion and engagement goals at Dana-Farber Cancer Institute. Reporting to the Director, this role manages a portfolio that includes: • Scalable, multi-modal training and education …
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