Operations Jobs at Dana-Farber Cancer Institute

Found 56 Operations jobs

  • Manager Epic Cadence/Reporting

    Job Ref:
    JR-2526

    Location:
    450 Brookline Ave, BOSTON, MA 02215

    Category:
    Operations

    Employment Type:
    Full time

    Work Location:
    Hybrid: 2-3 days onsite/week

    Salary/Pay Rate:
    $117,200.00 - $134,100.00 per year

    The Manager of Epic Business Analysis leads a team of analysts and trainers responsible for optimizing Epic workflows, translating operational needs into effective system solutions, and ensuring alignment with organizational strategy. This role oversees requirements gathering, system configuration, and the delivery of high-quality ongoing support to maintain stable, efficient clinical …

  • Manager, New and Established Patient Operations

    Job Ref:
    JR-5451

    Location:
    450 Brookline Ave, BOSTON, MA 02215

    Category:
    Operations

    Employment Type:
    Full time

    Work Location:
    Hybrid: 2-3 days onsite/week

    Salary/Pay Rate:
    $74,300.00 - $87,400.00 per year

    Reporting to the Senior Manager of New and Established Patient Operations, the Manager of New and Established Patient Operations is responsible for the oversight of the day-to-day and scheduling operations and staff. Drawing on a broad understanding of the DFCI and new/established patient operations practices and policies, and displaying a …

  • New Patient Coordinator

    Job Ref:
    JR-3357

    Location:
    20 O'Neil Blvd, Attleboro, MA 02730

    Category:
    Operations

    Employment Type:
    Full time

    Work Location:
    Onsite: 100% onsite

    Salary/Pay Rate:
    $45,500.00 - $54,400.00 per year

    The Attleboro location is looking to fill a New Patient Coordinator I role for a start date in July. The New Patient Coordinator/Financial Counselor I(NPC/FC) is responsible for facilitating the new patient’s appointment/care. These functions may include, but are not limited to, collecting initial clinical data, collecting demographic and insurance …

  • Patient Care Assistant & Clinical Assistant Educator

    Job Ref:
    JR-4424

    Location:
    10 Brookline Place, BROOKLINE, MA 02445

    Category:
    Operations

    Employment Type:
    Full time

    Work Location:
    Onsite: 100% onsite

    Salary/Pay Rate:
    $65,700.00 - $78,400.00 per year

    The Patient Care Assistant (PCA)/Clinical Assistant (CA) Educator is a member of Nursing and Patient Care Services (NPCS), Center for Clinical and Professional Development (CCPD) and is responsible for planning, delivering, and evaluating education and competency validation for PCA/CA staff in inpatient and outpatient settings. The role partners with nursing …

  • Point of Care Operations Manager

    Job Ref:
    JR-3838

    Location:
    450 Brookline Ave, BOSTON, MA 02215

    Category:
    Operations

    Employment Type:
    Full time

    Work Location:
    Onsite: 100% onsite

    Salary/Pay Rate:
    $90,400.00 - $100,700.00 per year

    Under the general guidance from the Laboratory Operations Manager, the Program Manager for Point of Care, Laboratory Safety, and Special Projects is responsible for the overall laboratory system services with regulations and quality standards and guidance including, but not limited to, the federal government and the state Department of Public …

  • Practice Coordinator

    Job Ref:
    JR-3356

    Location:
    20 O'Neil Blvd, Attleboro, MA 02730

    Category:
    Operations

    Employment Type:
    Full time

    Work Location:
    Onsite: 100% onsite

    Salary/Pay Rate:
    $47,400.00 - $57,500.00 per year

    The Attleboro location is looking to fill two (2) Practice Coordinator I roles for start dates in June and July. The Practice Coordinator I provides superior customer service to all patients, family members, physicians and staff, including check-in and check-out services, updating patient information, answering non-clinical patient questions, and assisting …

  • Practice Coordinator

    Job Ref:
    JR-3301

    Location:
    20 Prospect St, MILFORD, MA 01757

    Category:
    Operations

    Employment Type:
    Full time

    Work Location:
    Onsite: 100% onsite

    Salary/Pay Rate:
    $49,000.00 - $61,800.00 per year

    The Practice Coordinator II provides superior customer service to all patients, family members, physicians and staff, including check-in and check-out services, updating patient information, answering non-clinical patient questions, and assisting patients with finding their way within the Cancer Center, in accordance with the DFCI Customer Service Standards. The practice coordinator …

  • Practice Coordinator II

    Job Ref:
    JR-3363

    Location:
    20 O'Neil Blvd, Attleboro, MA 02730

    Category:
    Operations

    Employment Type:
    Full time

    Work Location:
    Onsite: 100% onsite

    Salary/Pay Rate:
    $49,000.00 - $61,800.00 per year

    The Attleboro location is looking to fill three (3) Practice Coordinator II roles for start dates in June, July & August. The Practice Coodinator II provides superior customer service to all patients, family members, physicians and staff, including check-in and check-out services, updating patient information, answering non-clinical patient questions, and …

  • Practice Coordinator Lead - Attleboro

    Job Ref:
    JR-4497

    Location:
    20 O'Neil Blvd, Attleboro, MA 02730

    Category:
    Operations

    Employment Type:
    Full time

    Work Location:
    Onsite: 100% onsite

    Salary/Pay Rate:
    $58,800.00 - $65,600.00 per year

    Reporting to the Operations Director, the Practice Coordinator Lead oversees daily administrative and scheduling operations to support efficient patient access, quality service, and smooth clinic workflow. This role serves as a key resource for front-end practice functions, including patient check-in and check-out, provider scheduling, ancillary coordination, referral and authorization support, …

  • Practice Coordinator/Patient Representative

    Job Ref:
    JR-2937

    Location:
    22 Patriot Place, FOXBOROUGH, MA 02035

    Category:
    Operations

    Employment Type:
    Per Diem

    Work Location:
    Onsite: 100% onsite

    Salary/Pay Rate:
    $49,400.00 - $55,800.00 per year

    This is a Per Diem position. 16-24 hours/week; can increase depending on coverage needs. The Practice Coordinator/Patient Representative II provides superior customer service to all patients, family members, physicians, and staff. The Practice Coordinator/Patient Representative (PC/PR) is the “first impression” a patient has of Dana-Farber Cancer Institute (DFCI) and is …

  • Professional Development Specialist II

    Job Ref:
    JR-5357

    Location:
    300 Mount Auburn St, Cambridge, MA 02138

    Category:
    Operations

    Employment Type:
    Full time

    Work Location:
    Onsite: 100% onsite

    Salary/Pay Rate:
    $129,800.00 - $148,400.00 per year

    The Professional Development Specialist II (PDSII) is a member of the nursing leadership team. The PDSII is dedicated to advancing the clinical skills and knowledge of nursing staff through comprehensive curriculum design, implementation, and evaluation. This role is crucial in fostering a culture of continuous learning and ensuring adherence to …

  • Program Manager - Young Onset Colorectal and Pancreas Centers

    Job Ref:
    JR-4902

    Location:
    450 Brookline Ave, BOSTON, MA 02215

    Category:
    Operations

    Employment Type:
    Full time

    Work Location:
    Onsite: 100% onsite

    Salary/Pay Rate:
    $81,070.00 - $94,070.00 per year

    The Gastrointestinal Cancer Center is seeking a Program Manager for the Young Onset Colorectal and Pancreas Cancer Centers, which supports young patients diagnosed with colorectal and pancreatic cancer. This role will assist with the ongoing implementation, follow-through and evaluation of an expansion of Young Onset Colorectal and Pancreas Cancer Centers. …

  • Regulatory Compliance Director

    Job Ref:
    JR-138

    Location:
    10 Brookline Place, BROOKLINE, MA 02445

    Category:
    Operations

    Employment Type:
    Full time

    Work Location:
    Remote: occasional onsite

    Salary/Pay Rate:
    $163,100.00 - $186,700.00 per year

    The Regulatory Compliance Director is a key part of the Compliance team, collaborating across all areas of the organization with a focus on creating a culture of trust and ethical conduct and promoting detection and prevention of conduct that does not align with DFCI’s ethical standards, federal and state healthcare …

  • Retail Lead

    Job Ref:
    JR-4196

    Location:
    450 Brookline Ave, BOSTON, MA 02215

    Category:
    Operations

    Employment Type:
    Full time

    Work Location:
    Onsite: 100% onsite

    Salary/Pay Rate:
    $47,100.00 - $56,100.00 per year

    The Retail Lead provides inventory and resource support for the Retail Areas of Dana Farber. Performs a variety of technical activities relating to the procurement of goods, materials, supplies and equipment. Maintains effective inventory controls and systems integrity. Provides education and product knowledge to patients, families and staff. This position …

  • Security Ambassador - 1st Shift (Mon-Fri 6:30am-3pm)

    Job Ref:
    JR-3295

    Location:
    450 Brookline Ave, BOSTON, MA 02215

    Category:
    Operations

    Employment Type:
    Full time

    Work Location:
    Onsite: 100% onsite

    Salary/Pay Rate:
    $40,000.00 - $44,200.00 per year

    Under the general direction of the Security Supervisor, incumbent provides assistance, direction, concierge and other guest services to patients and visitors. Provides high level of customer service by interacting with patients, visitors, and staff in a professional manner that is proactive, friendly, and helpful. Creates and maintains a positive image …

  • Security Ambassador - 2nd Shift (Mon-Fri 3pm- 7:30pm)

    Job Ref:
    JR-4399

    Location:
    450 Brookline Ave, BOSTON, MA 02215

    Category:
    Operations

    Employment Type:
    Part time

    Work Location:
    Onsite: 100% onsite

    Salary/Pay Rate:
    $40,000.00 - $44,200.00 per year

    Under the general direction of the Security Supervisor, incumbent provides assistance, direction, concierge and other guest services to patients and visitors. Provides high level of customer service by interacting with patients, visitors, and staff in a professional manner that is proactive, friendly, and helpful. Creates and maintains a positive image …

  • Security Ambassador - Weekends (Friday, Saturday, and Sunday 7am-5:30pm)

    Job Ref:
    JR-333

    Location:
    450 Brookline Ave, BOSTON, MA 02215

    Category:
    Operations

    Employment Type:
    Part time

    Work Location:
    Onsite: 100% onsite

    Salary/Pay Rate:
    $40,000.00 - $44,200.00 per year

    This position is fully onsite Friday, Saturday and Sunday 7am-5:30pm. It is also eligible for our Weekend Shift Differential. Under the general direction of the Security Supervisor, incumbent provides assistance, direction, concierge and other guest services to patients and visitors. Provides high level of customer service by interacting with patients, …

  • Security Ambassador - Weekends (Sat and Sun - 6:30am-3pm)

    Job Ref:
    JR-1568

    Location:
    450 Brookline Ave, BOSTON, MA 02215

    Category:
    Operations

    Employment Type:
    Part time

    Work Location:
    Onsite: 100% onsite

    Salary/Pay Rate:
    $40,000.00 - $44,200.00 per year

    Under the general direction of the Security Supervisor, incumbent provides assistance, direction, concierge and other guest services to patients and visitors. Provides high level of customer service by interacting with patients, visitors, and staff in a professional manner that is proactive, friendly, and helpful. Creates and maintains a positive image …

  • Security Ambassador - Weekends (Saturday and Sunday - 6pm-6:30am)

    Job Ref:
    JR-4618

    Location:
    450 Brookline Ave, BOSTON, MA 02215

    Category:
    Operations

    Employment Type:
    Part time

    Work Location:
    Onsite: 100% onsite

    Salary/Pay Rate:
    $40,000.00 - $44,200.00 per year

    Under the general direction of the Security Supervisor, incumbent provides assistance, direction, concierge and other guest services to patients and visitors. Provides high level of customer service by interacting with patients, visitors, and staff in a professional manner that is proactive, friendly, and helpful. Creates and maintains a positive image …

  • Senior Application Analyst - Epic Grand Central/Prelude

    Job Ref:
    JR-3912

    Location:
    450 Brookline Ave, BOSTON, MA 02215

    Category:
    Operations

    Employment Type:
    Full time

    Work Location:
    Remote: occasional onsite

    Salary/Pay Rate:
    $115,800.00 - $127,700.00 per year

    We are seeking a candidate with in-depth experience supporting Patient Access workflows across both inpatient and outpatient settings, with strong knowledge of Financial Clearance processes. The ideal candidate will have hands-on exposure to real-time eligibility verification, bed management, and service level authorizations, including knowledge of insurance workflows and systems to …

ABOUT OPERATIONS JOBS AT DANA-FARBER CANCER INSTITUTE



Operations Jobs at Dana-Farber

Apply online for Operations Jobs at Dana-Farber and discover an exciting career that matches your skills, interests, and passions.

At Dana-Farber, our team members play a key role in providing innovative and groundbreaking cancer treatments. From researchers and lab technicians, to family support service counselors, to doctors and nurses, each employee is focused on providing cancer treatment aimed at meeting the specific needs of our patients and their families. Join us in our mission and ultimate goal: the eradication of cancer and related diseases.

Operations Jobs at Dana-Farber may include:

Clinic Coordinator I Team members in these Operations jobs are responsible for administrative tasks that occur on a clinic floor including; scheduling appointments in accordance with the scheduling guidelines; liaising among patients/families/providers/leadership; utilizing institutional and technical knowledge to properly triage patient and provider requests.

Compensation Analyst Team members in these Operations jobs provide daily support to Recruiters, HR Business Partners, and Customers. Assures prompt and accurate response to requests for analysis of promotions, new hires, job descriptions, etc.

Licensing Associate Team members in these Operations jobs will support DFCI researchers in their assigned cluster area and will be provided opportunities to handle increasingly complex projects as their knowledge of straightforward transactions and intellectual property increases.

Apply online now for Operations Jobs at Dana-Farber. For over 70 years, Dana-Farber has been a leader in breakthrough cancer research and patient care, providing the most advanced treatments available. We are ranked as one of the nation's best midsize employers and offer exciting careers opportunities with comprehensive benefits. Apply online for a career with Dana-Farber today.

What qualifications or experience are needed to apply for Jobs?

Dana-Farber Cancer Institute offers opportunities for individuals at all career stages, including students, recent graduates, and experienced professionals. Requirements vary by role: many entry-level and administrative positions may require a high school diploma or associate degree, while clinical, research, and specialized roles typically require advanced degrees, certifications, or relevant professional experience. Dana-Farber also provides training programs, internships, and fellowships to support career development in healthcare and research.

What employee benefits does Dana-Farber offer provide employees?

Dana-Farber offers employees a comprehensive and competitive benefits package designed to support employees’ health, financial well-being, and work-life balance. Benefits may include medical, dental, and vision insurance; retirement savings plans; paid time off; parental leave; tuition reimbursement; wellness programs; and employee assistance resources. The institute emphasizes supporting employees both personally and professionally.

Where are Dana-Farber job opportunities located?

Dana-Farber Cancer Institute is headquartered in Boston, Massachusetts, with positions available across its Longwood Medical Area campus and affiliated regional locations. Some roles may offer hybrid or remote work options depending on the position and department, allowing flexibility while supporting patient care and research operations.

What is the workplace culture like at Dana-Farber?

Dana-Farber fosters a mission-driven, collaborative culture focused on advancing cancer research and delivering compassionate patient care. Employees work in an inclusive environment that values diversity, innovation, and teamwork. The organization is committed to professional growth, offering learning opportunities, mentorship, and career advancement while empowering staff to make a meaningful impact on patients’ lives.
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