Administrative Support Specialist

Job Details

Job ID:

450 Brookline Ave, Boston, MA 02215

Administration Support/Customer Service

Employment Type:
Full time

Work Location:
Hybrid: 2-3 days onsite/week


This position provides administrative support primarily for the Planning, Design & Constructive leadership team. Uses various office software to produce reports, spreadsheets, presentations or other documents as needed.  Requires knowledge of Institute policies and practices and will be required to interface with senior management, outside organizations, internal and external customers, many which require considerable tact and diplomacy.

Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals.


This role performs many administrative tasks, but has a high degree of independent functionality, takes a proactive approach to managing workflow and projects and may also have project work responsibilities.

  • Primarily provide scheduling support for PDC leadership
  • Provides administrative support for Construction Management Group
  • Curates and organizes project filing structure
  • Creates original letters as well as works from templates, on behalf of individual/s supported
  • May compile budget information and provide account reporting/analysis for the department
  • Coordinates travel arrangements for individuals supported
  • Orders and maintains supplies, and performs general office duties such as copying, filing, sorting mail, greeting visitors, maintains office area. Develops/designs/updates FMRE website, contacts lists, presentations, real estate documents and organization charts
  • Understands Institute policies and procedures, and educates team members through the modeling of their behavior
  • Maintains real estate lease files and performs other real estate related administrative tasks
  • Other FMRE tasks and duties as assigned


  • Bachelor’s degree preferred and/or a minimum of 2-4 years relevant experience working in a medical and/or business setting or comparable technology-oriented business environment is preferred.
  • Excellent written and oral communication skills required, along with knowledge of computer applications including Outlook, Word, Excel, and PowerPoint.
  • Working knowledge or willingness to learn PeopleSoft, Workday, and Bluebeam is required.
  • Critical thinking skills necessary, along with the ability to identify resources within the Institute and take a proactive approach to problem solving. 
  • Demonstrated ability to coordinate projects and other assignments.  Ability to work in a team environment while providing high level of service.



All positions in this job family require the following:

  • Excellent written and oral communication skills
  • Working knowledge of computer applications including Microsoft Office, Microsoft Outlook
  • Strong customer service skills and the ability to interact professionally with peers, leadership and external contacts
  • Must possess the ability to maintain confidentiality and pay attention to detail
  • Excellent ability to organize, prioritize and follow-through; ability to multitask under time sensitive pressures



At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong.  As relentless as we are in our mission to reduce the burden of cancer for all, we are equally committed to diversifying our faculty and staff.  Cancer knows no boundaries and when it comes to hiring the most dedicated and diverse professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply.

Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law.

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