Administration Support/Customer Service Jobs at Dana-Farber Cancer Institute

Found 26 Administration Support/Customer Service jobs

  • New Patient Coordinator - Hematological Malignancies Float

    Job Ref:
    JR-4352

    Location:
    450 Brookline Ave, BOSTON, MA 02215

    Category:
    Administration Support/Customer Service

    Employment Type:
    Full time

    Work Location:
    Hybrid: 2-3 days onsite/week

    Salary/Pay Rate:
    $45,500.00 - $54,400.00 per year

    This position is responsible for all aspects of new patient scheduling in accordance with department scheduling guidelines. Provides superior customer service to all patients, family members, physicians and staff at all times in accordance with the DFCI Customer Service Standards. Assigned to work with a clinical practitioner group consisting of …

  • Patient Representative

    Job Ref:
    JR-5660

    Location:
    20 O'Neil Blvd, Attleboro, MA 02730

    Category:
    Administration Support/Customer Service

    Employment Type:
    Full time

    Work Location:
    Onsite: 100% onsite

    Salary/Pay Rate:
    $45,000.00 - $50,100.00 per year

    The Patient Representative II (PRII) is the “first impression” a patient has of Dana-Farber Cancer Institute (DFCI), and is critical to a patient’s experience and their entry into the DFCI system. The PRII supports scheduling and assists with training of new or less experienced staff. PRs work as a team …

  • Patient Representative

    Job Ref:
    JR-3364

    Location:
    20 O'Neil Blvd, Attleboro, MA 02730

    Category:
    Administration Support/Customer Service

    Employment Type:
    Full time

    Work Location:
    Onsite: 100% onsite

    Salary/Pay Rate:
    $41,200.00 - $46,500.00 per year

    The Attleboro location is looking to fill a Patient Representative I role for an August start date. The Patient Representative (PR) is the “first impression” a patient has of Dana-Farber Cancer Institute (DFCI), and is critical to a patient’s experience and their entry into the DFCI system. PRs work as …

  • Program Administrator - Center for Neuroinclusive Oncology

    Job Ref:
    JR-3372

    Location:
    450 Brookline Ave, BOSTON, MA 02215

    Category:
    Administration Support/Customer Service

    Employment Type:
    Part time

    Work Location:
    Hybrid: 2-3 days onsite/week

    Salary/Pay Rate:
    $77,290.00 - $92,690.00 per year

    This is a time-limited role with funding for two years. It is a part-time, hybrid position based at our Longwood campus. Please include a cover letter with your application. Under limited supervision, the Program Administrator II provides operational and complex administrative support to the program. The Program Administrator II coordinates …

  • Protocol Scheduler

    Job Ref:
    JR-2820

    Location:
    450 Brookline Ave, BOSTON, MA 02215

    Category:
    Administration Support/Customer Service

    Employment Type:
    Full time

    Work Location:
    Hybrid: 2-3 days onsite/week

    Salary/Pay Rate:
    $45,500.00 - $54,400.00 per year

    The Protocol Scheduler is responsible for all aspects of patient scheduling for patients on clinical trials, in accordance with department and protocol specific scheduling guidelines. Provides superior customer service to all patients, family members, physicians and staff at all times in accordance with the DFCI Customer Service Standards. Assigned to …

  • Social Work Group Clinical Supervisor (Administrative Per Diem)

    Job Ref:
    JR-1493

    Location:
    450 Brookline Ave, BOSTON, MA 02215

    Category:
    Administration Support/Customer Service

    Employment Type:
    Per Diem

    Work Location:
    Remote: 100% off site

    Salary/Pay Rate:
    $43,600.00 - $52,500.00 per year

    POSITION SUMMARY: The Social Work Group Clinical Supervisor provides virtual group clinical supervision to social work staff (adult and pediatric) within Dana-Farber Cancer Institute’s Division of Social Work. This role focuses on facilitating small group supervision and case-based learning to strengthen clinical practice in oncology social work and serious illness …

ABOUT ADMINISTRATION SUPPORT/CUSTOMER SERVICE JOBS AT DANA-FARBER CANCER INSTITUTE



Administration Support/Customer Service Jobs at Dana-Farber

Apply online for Administration Support/Customer Service Jobs at Dana-Farber and discover an exciting career that matches your skills, interests, and passions.

At Dana-Farber, our team members play a key role in providing innovative and groundbreaking cancer treatments. From researchers and lab technicians, to family support service counselors, to doctors and nurses, each employee is focused on providing cancer treatment aimed at meeting the specific needs of our patients and their families. Join us in our mission and ultimate goal: the eradication of cancer and related diseases.

Administration Support/Customer Service Jobs at Dana-Farber may include:

Admin Support Specialist II Team members in these admin support jobs take a proactive approach to managing workflow and projects and may also have project work responsibilities.

Clinical Scheduling Specialist I Team members in these admin support/customer service jobs are responsible for all aspects of patient scheduling in accordance with department scheduling guidelines. They provide superior customer service to all patients, family members, physicians and staff at all times in accordance with the DFCI Customer Service Standards.

Executive Support Specialist I Team members in these admin support jobs provide varying degrees of administrative support to a Faculty, which may include typing, filing, scheduling meetings, acting as liaison with Institute executives and offices, as well as other faculty at DFCI, HMS and internationally, assist in developing policies and procedures within the Department, and independently completing projects as assigned.

Apply online now for Administration Support/Customer Service Jobs at Dana-Farber. Since 1947, Dana-Farber has been a leader in breakthrough cancer research and patient care, providing the most advanced treatments available. We are ranked as one of the nation's best midsize employers and offer exciting careers opportunities with comprehensive benefits. Apply online for a career with Dana-Farber today.

What qualifications or experience are needed to apply for Jobs?

Dana-Farber Cancer Institute offers opportunities for individuals at all career stages, including students, recent graduates, and experienced professionals. Requirements vary by role: many entry-level and administrative positions may require a high school diploma or associate degree, while clinical, research, and specialized roles typically require advanced degrees, certifications, or relevant professional experience. Dana-Farber also provides training programs, internships, and fellowships to support career development in healthcare and research.

What employee benefits does Dana-Farber offer provide employees?

Dana-Farber offers employees a comprehensive and competitive benefits package designed to support employees’ health, financial well-being, and work-life balance. Benefits may include medical, dental, and vision insurance; retirement savings plans; paid time off; parental leave; tuition reimbursement; wellness programs; and employee assistance resources. The institute emphasizes supporting employees both personally and professionally.

Where are Dana-Farber job opportunities located?

Dana-Farber Cancer Institute is headquartered in Boston, Massachusetts, with positions available across its Longwood Medical Area campus and affiliated regional locations. Some roles may offer hybrid or remote work options depending on the position and department, allowing flexibility while supporting patient care and research operations.

What is the workplace culture like at Dana-Farber?

Dana-Farber fosters a mission-driven, collaborative culture focused on advancing cancer research and delivering compassionate patient care. Employees work in an inclusive environment that values diversity, innovation, and teamwork. The organization is committed to professional growth, offering learning opportunities, mentorship, and career advancement while empowering staff to make a meaningful impact on patients’ lives.
Follow Dana-Farber on Social Media