Administration Support/Customer Service Jobs at Dana-Farber Cancer Institute

Found 22 Administration Support/Customer Service jobs in BOSTON, MA

  • Administrative Lab Services Coordinator Lead

    Job Ref:
    JR-3703

    Location:
    450 Brookline Ave, BOSTON, MA 02215

    Category:
    Administration Support/Customer Service

    Employment Type:
    Full time

    Work Location:
    Onsite: 100% onsite

    Salary/Pay Rate:
    $57,500.00 - $65,000.00 per year

    Fully On-Site: Hours: Monday - Friday 8:30AM - 5:00PM Reporting to the Practice Manager, this mission critical position is responsible for departmental administrative tasks and the review of complex patient appointment sets and associated lab work. The Lab Services Coordinator (LSC) works in a busy environment with a high patient …

  • Administrative Specialist

    Job Ref:
    JR-7695

    Location:
    450 Brookline Ave, BOSTON, MA 02215

    Category:
    Administration Support/Customer Service

    Employment Type:
    Full time

    Work Location:
    Hybrid: 2-3 days onsite/week

    Salary/Pay Rate:
    $56,310.00 - $69,930.00 per year

    Under moderate supervision, the Administrative Specialist II provides administrative support to staff, faculty member(s), or department(s) in their clinical, academic, research and leadership roles in support of the Dana Farber Cancer Institute’s mission. The Administrative Specialist II uses various office software to produce reports, spreadsheet, presentations, or other documents as …

  • Administrative Specialist - Breast Oncology

    Job Ref:
    JR-5924

    Location:
    450 Brookline Ave, BOSTON, MA 02215

    Category:
    Administration Support/Customer Service

    Employment Type:
    Full time

    Work Location:
    Hybrid: 2-3 days onsite/week

    Salary/Pay Rate:
    $50,070.00 - $60,730.00 per year

    This position will start in October 2026. Under close supervision, the Administrative Specialist I provides administrative support to staff, faculty member(s), or department(s) in their clinical, academic, research and leadership roles in support of the Dana Farber Cancer Institute’s mission. The Administrative Specialist I uses various office software to produce …

  • Administrative Specialist - Breast Oncology

    Job Ref:
    JR-5925

    Location:
    450 Brookline Ave, BOSTON, MA 02215

    Category:
    Administration Support/Customer Service

    Employment Type:
    Full time

    Work Location:
    Hybrid: 2-3 days onsite/week

    Salary/Pay Rate:
    $50,070.00 - $60,730.00 per year

    This position will start in October 2026. Under close supervision, the Administrative Specialist I provides administrative support to staff, faculty member(s), or department(s) in their clinical, academic, research and leadership roles in support of the Dana Farber Cancer Institute’s mission. The Administrative Specialist I uses various office software to produce …

  • Administrative Specialist - Cell Manipulation Core Facility

    Job Ref:
    JR-7247

    Location:
    450 Brookline Ave, BOSTON, MA 02215

    Category:
    Administration Support/Customer Service

    Employment Type:
    Full time

    Work Location:
    Onsite: 100% onsite

    Salary/Pay Rate:
    $50,070.00 - $60,730.00 per year

    Under close supervision, the Administrative Specialist I, within the Cell Manipulation Core Facility, provides administrative support to staff, faculty member(s), or department(s) in their clinical, academic, research and leadership roles in support of the Dana Farber Cancer Institute’s mission. The Administrative Specialist I uses various office software to produce reports, …

  • Clinical Scheduling Specialist

    Job Ref:
    JR-5958

    Location:
    450 Brookline Ave, BOSTON, MA 02215

    Category:
    Administration Support/Customer Service

    Employment Type:
    Full time

    Work Location:
    Hybrid: 2-3 days onsite/week

    Salary/Pay Rate:
    $45,500.00 - $54,400.00 per year

    This position will start in October 2026. This position is responsible for all aspects of established patient scheduling in accordance with department scheduling guidelines. Provides superior customer service to all patients, family members, physicians and staff at all times in accordance with the DFCI Customer Service Standards. Assigned to work …

  • Clinical Scheduling Specialist

    Job Ref:
    JR-5959

    Location:
    450 Brookline Ave, BOSTON, MA 02215

    Category:
    Administration Support/Customer Service

    Employment Type:
    Full time

    Work Location:
    Hybrid: 2-3 days onsite/week

    Salary/Pay Rate:
    $45,500.00 - $54,400.00 per year

    This position will start in October 2026. This position is responsible for all aspects of established patient scheduling in accordance with department scheduling guidelines. Provides superior customer service to all patients, family members, physicians and staff at all times in accordance with the DFCI Customer Service Standards. Assigned to work …

  • Clinical Scheduling Specialist I

    Job Ref:
    JR-7236

    Location:
    450 Brookline Ave, BOSTON, MA 02215

    Category:
    Administration Support/Customer Service

    Employment Type:
    Full time

    Work Location:
    Hybrid: 2-3 days onsite/week

    Salary/Pay Rate:
    $45,500.00 - $54,400.00 per year

    Reporting to the Scheduling Supervisor, this position is responsible for all aspects of established patient scheduling in pediatrics in accordance with department scheduling guidelines. Provides superior customer service to all patients, family members, physicians and staff at all times in accordance with the DFCI Customer Service Standards. The individual in …

  • Clinical Scheduling Specialist I

    Job Ref:
    JR-5349

    Location:
    450 Brookline Ave, BOSTON, MA 02215

    Category:
    Administration Support/Customer Service

    Employment Type:
    Full time

    Work Location:
    Hybrid: 2-3 days onsite/week

    Salary/Pay Rate:
    $45,500.00 - $54,400.00 per year

    This position is responsible for all aspects of established patient scheduling in accordance with department scheduling guidelines. Provides superior customer service to all patients, family members, physicians and staff at all times in accordance with the DFCI Customer Service Standards. Assigned to work with a clinical practitioner group consisting of …

  • Clinical Scheduling Specialist I - Pediatric Cancer Genetic Risk Program

    Job Ref:
    JR-7179

    Location:
    450 Brookline Ave, BOSTON, MA 02215

    Category:
    Administration Support/Customer Service

    Employment Type:
    Full time

    Work Location:
    Hybrid: 2-3 days onsite/week

    Salary/Pay Rate:
    $45,500.00 - $54,400.00 per year

    This position is responsible for all aspects of established patient scheduling in accordance with department scheduling guidelines. Provides superior customer service to all patients, family members, physicians and staff at all times in accordance with the DFCI Customer Service Standards. Assigned to work with a clinical practitioner group consisting of …

  • Clinical Scheduling Spec I (Surgery)

    Job Ref:
    JR-6819

    Location:
    450 Brookline Ave, BOSTON, MA 02215

    Category:
    Administration Support/Customer Service

    Employment Type:
    Full time

    Work Location:
    Hybrid: 2-3 days onsite/week

    Salary/Pay Rate:
    $45,500.00 - $54,400.00 per year

    This position is responsible for all aspects of established patient scheduling in accordance with department scheduling guidelines. Provides superior customer service to all patients, family members, physicians and staff at all times in accordance with the DFCI Customer Service Standards. Assigned to work with a clinical practitioner group consisting of …

  • Executive Assistant I - Gynecologic Oncology

    Job Ref:
    JR-5173

    Location:
    450 Brookline Ave, BOSTON, MA 02215

    Category:
    Administration Support/Customer Service

    Employment Type:
    Full time

    Work Location:
    Hybrid: 2-3 days onsite/week

    Salary/Pay Rate:
    $72,980.00 - $88,035.00 per year

    Under minimal supervision, the Executive Assistant I provides high-level administrative support primarily to Vice Presidents and above or a comparable level executive. Work requires some analysis and use of initiative and independent judgement. The Executive Assistant I is often called upon to communicate on behalf of executive(s) to other employees. …

  • International Patient Liaison- Spanish Speaking

    Job Ref:
    JR-7810

    Location:
    450 Brookline Ave, BOSTON, MA 02215

    Category:
    Administration Support/Customer Service

    Employment Type:
    Full time

    Work Location:
    Onsite: occasional remote

    Salary/Pay Rate:
    $53,900.00 - $60,700.00 per year

    This position is on campus with the potential for up to one day remote Reporting to the Manager, and in collaboration with clinical and operational leadership, the International Patient Liaison is the primary point of contact and ambassador representing Dana-Farber Cancer Institute and Brigham and Women’s International Office to all …

  • New Patient Coordinator

    Job Ref:
    JR-5500

    Location:
    450 Brookline Ave, BOSTON, MA 02215

    Category:
    Administration Support/Customer Service

    Employment Type:
    Full time

    Work Location:
    Hybrid: 2-3 days onsite/week

    Salary/Pay Rate:
    $45,500.00 - $54,400.00 per year

    This position is responsible for all aspects of new patient scheduling in accordance with department scheduling guidelines. Provides superior customer service to all patients, family members, physicians and staff at all times in accordance with the DFCI Customer Service Standards. Assigned to work with a clinical practitioner group consisting of …

  • New Patient Coordinator

    Job Ref:
    JR-5955

    Location:
    450 Brookline Ave, BOSTON, MA 02215

    Category:
    Administration Support/Customer Service

    Employment Type:
    Full time

    Work Location:
    Hybrid: 2-3 days onsite/week

    Salary/Pay Rate:
    $45,500.00 - $54,400.00 per year

    This position will start in October 2026. This position is responsible for all aspects of new patient scheduling in accordance with department scheduling guidelines. Provides superior customer service to all patients, family members, physicians and staff at all times in accordance with the DFCI Customer Service Standards. Assigned to work …

  • New Patient Coordinator - Hematology Malignancies

    Job Ref:
    JR-7597

    Location:
    450 Brookline Ave, BOSTON, MA 02215

    Category:
    Administration Support/Customer Service

    Employment Type:
    Full time

    Work Location:
    Hybrid: 2-3 days onsite/week

    Salary/Pay Rate:
    $45,500.00 - $54,400.00 per year

    This position is responsible for all aspects of new patient scheduling in accordance with department scheduling guidelines. Provides superior customer service to all patients, family members, physicians and staff at all times in accordance with the DFCI Customer Service Standards. Assigned to work with a clinical practitioner group consisting of …

  • Program Administrator - Center for Neuroinclusive Oncology

    Job Ref:
    JR-3372

    Location:
    450 Brookline Ave, BOSTON, MA 02215

    Category:
    Administration Support/Customer Service

    Employment Type:
    Part time

    Work Location:
    Hybrid: 2-3 days onsite/week

    Salary/Pay Rate:
    $77,290.00 - $92,690.00 per year

    This is a time-limited role with funding for two years. It is a part-time, hybrid position based at our Longwood campus. Please include a cover letter with your application. Under limited supervision, the Program Administrator II provides operational and complex administrative support to the program. The Program Administrator II coordinates …

  • Program Administrator - HMS Center for Palliative Care

    Job Ref:
    JR-6497

    Location:
    450 Brookline Ave, BOSTON, MA 02215

    Category:
    Administration Support/Customer Service

    Employment Type:
    Per Diem

    Work Location:
    Remote: occasional onsite

    Salary/Pay Rate:
    $60,330.00 - $74,915.00 per year

    The Harvard Medical School Center for Palliative Care (HMS CPC), situated with the Department of Supportive Oncology, delivers continuing medical education courses, conducts workshops, seminars, and other activities for colleagues in the Harvard Medical School network of institutions, and supports researchers, research, and a number of community-building activities. The Program …

  • Program Administrator, Residency and Fellowship Coordination

    Job Ref:
    JR-7753

    Location:
    450 Brookline Ave, BOSTON, MA 02215

    Category:
    Administration Support/Customer Service

    Employment Type:
    Full time

    Work Location:
    Hybrid: 2-3 days onsite/week

    Salary/Pay Rate:
    $60,330.00 - $74,915.00 per year

    Under moderate supervision, the Program Administrator I provides operational and administrative support to the program. The Program Administrator I coordinates programs to ensure that implementation and prescribed activities are carried out following specified objectives. The Program Administrator I serves as program liaison for the department, community advisors, partners, and stakeholders. …

  • Protocol Scheduler

    Job Ref:
    JR-6018

    Location:
    450 Brookline Ave, BOSTON, MA 02215

    Category:
    Administration Support/Customer Service

    Employment Type:
    Full time

    Work Location:
    Hybrid: 2-3 days onsite/week

    Salary/Pay Rate:
    $45,500.00 - $54,400.00 per year

    This position will start in October 2026. The Protocol Scheduler is responsible for all aspects of patient scheduling for patients on clinical trials, in accordance with department and protocol specific scheduling guidelines. Provides superior customer service to all patients, family members, physicians and staff at all times in accordance with …

ABOUT ADMINISTRATION SUPPORT/CUSTOMER SERVICE JOBS AT DANA-FARBER CANCER INSTITUTE



Administration Support/Customer Service Jobs in BOSTON, MA at Dana-Farber

Apply online for Administration Support/Customer Service Jobs in BOSTON, MA at Dana-Farber and discover an exciting career that matches your skills, interests, and passions.

At Dana-Farber, our team members play a key role in providing innovative and groundbreaking cancer treatments. From researchers and lab technicians, to family support service counselors, to doctors and nurses, each employee is focused on providing cancer treatment aimed at meeting the specific needs of our patients and their families. Join us in our mission and ultimate goal: the eradication of cancer and related diseases.

Administration Support/Customer Service Jobs in BOSTON, MA at Dana-Farber may include:

Admin Support Specialist II Team members in these admin support jobs take a proactive approach to managing workflow and projects and may also have project work responsibilities.

Clinical Scheduling Specialist I Team members in these admin support/customer service jobs are responsible for all aspects of patient scheduling in accordance with department scheduling guidelines. They provide superior customer service to all patients, family members, physicians and staff at all times in accordance with the DFCI Customer Service Standards.

Executive Support Specialist I Team members in these admin support jobs provide varying degrees of administrative support to a Faculty, which may include typing, filing, scheduling meetings, acting as liaison with Institute executives and offices, as well as other faculty at DFCI, HMS and internationally, assist in developing policies and procedures within the Department, and independently completing projects as assigned.

Apply online now for Administration Support/Customer Service Jobs in BOSTON, MA at Dana-Farber. Since 1947, Dana-Farber has been a leader in breakthrough cancer research and patient care, providing the most advanced treatments available. We are ranked as one of the nation's best midsize employers and offer exciting careers opportunities with comprehensive benefits. Apply online for a career with Dana-Farber today.

What qualifications or experience are needed to apply for Jobs in BOSTON, MA?

Dana-Farber Cancer Institute offers opportunities for individuals at all career stages, including students, recent graduates, and experienced professionals. Requirements vary by role: many entry-level and administrative positions may require a high school diploma or associate degree, while clinical, research, and specialized roles typically require advanced degrees, certifications, or relevant professional experience. Dana-Farber also provides training programs, internships, and fellowships to support career development in healthcare and research.

What employee benefits does Dana-Farber offer provide BOSTON, MA employees?

Dana-Farber offers BOSTON, MA employees a comprehensive and competitive benefits package designed to support employees’ health, financial well-being, and work-life balance. Benefits may include medical, dental, and vision insurance; retirement savings plans; paid time off; parental leave; tuition reimbursement; wellness programs; and employee assistance resources. The institute emphasizes supporting employees both personally and professionally.

Where are Dana-Farber job opportunities located?

Dana-Farber Cancer Institute is headquartered in Boston, Massachusetts, with positions available across its Longwood Medical Area campus and affiliated regional locations. Some roles may offer hybrid or remote work options depending on the position and department, allowing flexibility while supporting patient care and research operations.

What is the workplace culture like at Dana-Farber?

Dana-Farber fosters a mission-driven, collaborative culture focused on advancing cancer research and delivering compassionate patient care. Employees work in an inclusive environment that values diversity, innovation, and teamwork. The organization is committed to professional growth, offering learning opportunities, mentorship, and career advancement while empowering staff to make a meaningful impact on patients’ lives.
Follow Dana-Farber on Social Media