Salary/Pay Rate:$46,500.00 - $50,300.00 per year
This position is responsible for performing a variety of clerical duties and processing requests for disability and the release of health information. Communicating and interacting with customers who request Protected Health Information (PHI) documentation, ensuring requests are responded to appropriately and timely. As needed, provides instruction to requestors related to …
ABOUT ADMINISTRATION SUPPORT/CUSTOMER SERVICE JOBS AT DANA-FARBER CANCER INSTITUTE
Administration Support/Customer Service Jobs in BOSTON, MA at Dana-Farber
Apply online for Administration Support/Customer Service Jobs in BOSTON, MA at Dana-Farber and discover an exciting career that matches your skills, interests, and passions.
At Dana-Farber, our team members play a key role in providing innovative and groundbreaking cancer treatments. From researchers and lab technicians, to family support service counselors, to doctors and nurses, each employee is focused on providing cancer treatment aimed at meeting the specific needs of our patients and their families. Join us in our mission and ultimate goal: the eradication of cancer and related diseases.
Administration Support/Customer Service Jobs in BOSTON, MA at Dana-Farber may include:
Admin Support Specialist II Team members in these admin support jobs take a proactive approach to managing workflow and projects and may also have project work responsibilities.
Clinical Scheduling Specialist I Team members in these admin support/customer service jobs are responsible for all aspects of patient scheduling in accordance with department scheduling guidelines. They provide superior customer service to all patients, family members, physicians and staff at all times in accordance with the DFCI Customer Service Standards.
Executive Support Specialist I Team members in these admin support jobs provide varying degrees of administrative support to a Faculty, which may include typing, filing, scheduling meetings, acting as liaison with Institute executives and offices, as well as other faculty at DFCI, HMS and internationally, assist in developing policies and procedures within the Department, and independently completing projects as assigned.
Apply online now for Administration Support/Customer Service Jobs in BOSTON, MA at Dana-Farber. Since 1947, Dana-Farber has been a leader in breakthrough cancer research and patient care, providing the most advanced treatments available. We are ranked as one of the nation's best midsize employers and offer exciting careers opportunities with comprehensive benefits. Apply online for a career with Dana-Farber today.
What qualifications or experience are needed to apply for Jobs in BOSTON, MA?
Dana-Farber Cancer Institute offers opportunities for individuals at all career stages, including students, recent graduates, and experienced professionals. Requirements vary by role: many entry-level and administrative positions may require a high school diploma or associate degree, while clinical, research, and specialized roles typically require advanced degrees, certifications, or relevant professional experience. Dana-Farber also provides training programs, internships, and fellowships to support career development in healthcare and research.
What employee benefits does Dana-Farber offer provide BOSTON, MA employees?
Dana-Farber offers BOSTON, MA employees a comprehensive and competitive benefits package designed to support employees’ health, financial well-being, and work-life balance. Benefits may include medical, dental, and vision insurance; retirement savings plans; paid time off; parental leave; tuition reimbursement; wellness programs; and employee assistance resources. The institute emphasizes supporting employees both personally and professionally.
Where are Dana-Farber job opportunities located?
Dana-Farber Cancer Institute is headquartered in Boston, Massachusetts, with positions available across its Longwood Medical Area campus and affiliated regional locations. Some roles may offer hybrid or remote work options depending on the position and department, allowing flexibility while supporting patient care and research operations.
What is the workplace culture like at Dana-Farber?
Dana-Farber fosters a mission-driven, collaborative culture focused on advancing cancer research and delivering compassionate patient care. Employees work in an inclusive environment that values diversity, innovation, and teamwork. The organization is committed to professional growth, offering learning opportunities, mentorship, and career advancement while empowering staff to make a meaningful impact on patients’ lives.
Featured Jobs
International Patient Liaison- Spanish Speaking
BOSTON, MA
This position is on campus with the potential for up to one day remote Reporting to the Manager, and in collaboration with clinical and operational leadership, the International Patient Liaison is the primary point of contact and ambassador representing Dana-Farber Cancer Institute and Brigham and Women’s International Office to all …
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Program Administrator, Residency and Fellowship Coordination
BOSTON, MA
Under moderate supervision, the Program Administrator I provides operational and administrative support to the program. The Program Administrator I coordinates programs to ensure that implementation and prescribed activities are carried out following specified objectives. The Program Administrator I serves as program liaison for the department, community advisors, partners, and stakeholders. …
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Administrative Specialist
BOSTON, MA
Under moderate supervision, the Administrative Specialist II provides administrative support to staff, faculty member(s), or department(s) in their clinical, academic, research and leadership roles in support of the Dana Farber Cancer Institute’s mission. The Administrative Specialist II uses various office software to produce reports, spreadsheet, presentations, or other documents as …
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