Overview
The Senior Digital Content Strategist plays a critical role in shaping and governing enterprise-level digital content strategies that support Dana-Farber’s business priorities, build trust, and advance patient and consumer engagement. This position balances strategic vision with operational execution, ensuring content across web and digital channels is accurate, accessible, compliant, and aligned with brand standards. Partnering closely with clinical, marketing, communications, and technical teams, the strategist develops frameworks for scalable content creation and governance, optimizes content for search and usability, and ensures a consistent voice and experience across platforms.
Reporting to the Director of Digital Experience, this role is part of the Enterprise Web Solutions team in Dana-Farber’s Information Services Department. This team provides direct support to Communications and Marketing initiatives, ensuring Dana-Farber’s digital presence is delivering positive user experience that enhances the Institute’s overall reputation.
Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals.
Responsibilities
Content Strategy and Client Management
Content, User Experience, and Conversion Optimization
Qualifications
KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:
At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are equally committed to diversifying our faculty and staff. Cancer knows no boundaries and when it comes to hiring the most dedicated and diverse professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply.
Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law.
