The National Workforce (NWF) Analyst plays an important role in supporting the National Workforce team within the department of Human Resources (HR) at Dana-Farber Cancer Institute (Dana-Farber). This position will play a key role in ensuring its programs remain compliant and adhere to each local, state, and federal laws, as well as updating policies, systems, processes, and practices.
Reporting to the National Workforce Program Manager, this role conducts daily and weekly audits, along with monitoring data feeds to Equifax’s Compliance Center and issues manual file entries as required to ensure timely completion of onboarding and offboarding notices. Partners with HRIS to identify NWF-related data, supports data cleanup and maintenance, and gathers data for dashboards and presentations. Partners with internal and external stakeholders on automation and enhancement efforts with Equifax and Workday. This role also supports ongoing efforts on updating policies, compliance updates, communications, and continuous process improvement.
Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS, and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals.
Primary Duties and Responsibilities
- Partner with HRIS to identify relevant National Workforce (NWF) data elements, support data cleanup, and help maintain data quality over time. Pull and validate data for dashboards, audits, and presentations as needed.
- Conduct daily and weekly audits in Workday for flexible work arrangements, new hires, transfers/relocations, terminations, and job changes. Monitor home contact updates and flexible work arrangement processes, complete follow-up, and document outcomes.
- Monitor Workday transaction feeds to Equifax’s Compliance Center to ensure accurate, timely delivery. Troubleshoot technical issues with the vendor and IS/HRIS and manually issue onboarding/offboarding notices and other required communications when automation is not applicable.
- Lead small projects with internal stakeholders to ensure compliance tasks are completed on time and to standard. Support hypercare, automation, and enhancement efforts connecting Workday and Equifax, including testing, issue tracking, and change communications.
- Monitor eligibility rules and assign state-required sexual harassment training monthly and during the AEU cycle in partnership with the Learning team using Workday Learning. Track completion reports, conduct outreach/follow-up, and drive timely completion.
- Serve as a liaison between the NWF team and HR Centers of Expertise to deliver coordinated services and consistent guidance to internal clients. Act as a point of escalation for inquiries triaged by the HR Service Center (HRSC) and help research and recommend SLAs for NWF inbox response times and other managed processes.
- Support national workforce compliance efforts by developing and updating SOPs, workflows, guidelines, and staff/manager resources. Maintain and update the NWF intranet site and monitor vendor updates related to electronic workplace posters and notice requirements. Track and disseminate relevant federal, state, and local legislative and regulatory updates (e.g., OFCCP, EEO, VEVRAA, ADA, ERISA, workers’ compensation, leave programs, and affirmative action practices) to internal stakeholders.
Knowledge, Skills and Abilities
- Strong proficiency in MS Office, particularly Excel, PowerPoint, and Word. Excel proficiency (pivot tables and vlookups).
- Basic understanding of HR metrics, including but not limited to turnover, headcount, time-to-fill, etc.
- Versatility, initiative, and curiosity about how things work, and root cause problem solving.
- Commitment to service excellence and delivering a great employment experience.
- Strong analytical and problem-solving abilities.
- Effective communication skills, both verbal and written.
- Ability to manage multiple initiatives and priorities simultaneously.
- Aptitude for using HR software, learning management systems, analytical tools, and data.
- Ability to interact productively across multiple human resources disciplines.
- Knowledgeable of state and federal compliance laws relating to HR and Payroll policies and practices.
Minimum Job Qualifications
- High school diploma or equivalent required. Bachelor’s degree in Human Resources, Organizational Psychology, Business Administration, or related field preferred.
- 3 years of relevant experience required.
- Experience managing HR-related processes such as new hire or onboarding; Monitoring completion, troubleshooting technical issues, and identifying inefficiencies required.
- Data Management experience, including collecting and cleaning staff member data from various sources to ensure accuracy required.
- Experience in sectors such as higher education, academic medicine, research, health care, biomedical/pharma, research, or government preferred.
- Experience using enterprise HR software (such as Workday), analytical tools (such as Tableau), and service management software (such as Zendesk) is a plus.
- Experience analyzing large people data sets preferred.
License/Certification/Registration Required: None
Supervisory Responsibilities: No
Patient Contact: No
At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are committed to having faculty and staff who offer multifaceted experiences. Cancer knows no boundaries and when it comes to hiring the most dedicated and compassionate professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply.
Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law.
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Pay Transparency Statement
The hiring range is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidate’s relevant experience, skills and qualifications.
For union positions, the pay range is determined by the Collective Bargaining Agreement (CBA).
$65,700.00 - $72,700.00
