The Senior Manager, Supply Chain Operations Improvement and Transformation reports to the AVP of Supply Chain and leads process improvement across Supply Chain Management through systems optimization, technology enablement, and data-driven reporting. The role partners across SCM and DFCI to identify opportunities, solve complex operational challenges, and drive adoption of improved workflows. They develop and execute roadmaps, timelines, and supporting materials, working with Institute teams using the Workday platform to implement solutions that align people, process, and technology. The Senior Manager provides guidance to SCM leadership on operational matters through creative thinking, metrics, and ownership for outcomes.
Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS, and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals.
Primary Duties and Responsibilities
- Partners with the AVP SCM and Business Owners in Research, Finance and Human Resources and uses subject matter expertise to evaluate, assess and develop high-quality integrated transformational processes from conception to execution in the Workday system environment.
- Collaborates with the AVP of Supply Chain Management and SCM Workstream leads serving as the Domain Support Lead for Workday Supply Chain and other enterprise supply chain systems.
- Leads end-to-end process improvement initiatives from assessment through system deployment and optimization.
- Serves as a trusted advisor to SCM leadership, providing data-driven recommendations and transformation roadmaps.
- Develops and maintains enterprise-level reporting, dashboards, and analytics.
- Partners with Information Systems to establish benchmarks, KPIs, and standardized reporting frameworks. Promotes a culture of continuous improvement, system adoption, and data integrity.
- Provides direct leadership, mentorship, and performance oversight for two Supply Chain Analysts in support of operational improvement initiatives.
- Supervises staff. Hires, develops, and manages staff to achieve organizational goals. Sets clear expectations, delivers feedback, and monitors performance for quality, efficiency, and compliance with policies and procedures. Mentors staff, fosters career growth, and cultivates a positive and productive work environment.
Knowledge, Skills and Abilities
- Demonstrated ability to build strong relationships and mutually beneficial partnerships at all levels of the organization.
- Excellent communication (verbal and written) and project management skills.
- Ability to work effectively and deliver results within a complex environment.
- Exceptional problem-solving and analytical skills with the ability to dissect complicated issues and provide optimal solutions.
- Ability to influence and build consensus amongst key stakeholders.
- Proven ability to drive change forward, adapting and adjusting to changing needs as needed.
- Able to synthesize and present complex operational information or issues in a clear, understandable format.
- History of performance and process improvements.
- Develop trust and respect with SCM Sr Managers and staff operational and promote cross functional relationships.
- Continual process improvement, identify process and systems to create efficiencies and cost savings.
- Willing to think outside the traditional paths, iterate, learn and try again.
- A change agent, willing to make informed decisions, adjusting to changes as needed while respecting the dignity of each person affected.
Minimum Job Qualifications
- Bachelor’s Degree in Systems Engineering, Supply Chain Management, Industrial Engineering, or related field required.
- 6+ years of experience with Operations improvement experience required.
License/Certification/Registration Required: None
Supervisory Responsibilities: Yes
- Directly supervises two Supply Chain Analysts.
Patient Contact: No
At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are committed to having faculty and staff who offer multifaceted experiences. Cancer knows no boundaries and when it comes to hiring the most dedicated and compassionate professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply.
Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law.
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Pay Transparency Statement
The hiring range is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidate’s relevant experience, skills and qualifications.
For union positions, the pay range is determined by the Collective Bargaining Agreement (CBA).
$137,900.00 - $151,900.00
