Reporting to the ACNO of Professional Practice and a member of the DFCI nursing leadership team, the Director, Nursing Quality and Magnet Program Director (MPD) oversees the Nursing Quality, Approved Provider Unit for Continuing Education, and the ANCC Magnet Recognition programs. The senior director plans, designs, directs, and evaluates the nursing quality plan and programs that influence and enhance compliance to professional standards of practice, the DFCI Professional Practice Model and the ANCC Magnet Program standards. Evidence-based practice, shared decision-making, professional development of nurses, and top performance on quality outcomes. The senior director works collaboratively with nursing leaders at all levels and others in interprofessional departments to ensure the enculturation of standards, optimization of the professional nursing environment and advancement of nursing practice.
The Director/MPD ensures that the Mission, Vision, and Core values of the Dana-Farber Cancer Institute (DFCI) are incorporated into all areas of practice and follow the ANA foundational documents and specialty standards including Nursing Administration and Professional Development Scope and Standards, American Nurses Credentialing Center Magnet Recognition, oncology specialty standards as well as standards set forth by regulatory agencies. The director works collaboratively with members of the Institute Quality and Safety Department to align nursing goals and metrics with Institute quality priorities. The senior director engages multidisciplinary teams to design, implement, and monitor quality reporting systems.
Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS, and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals.
Primary Duties and Responsibilities
Magnet Program
- Enacts the strategy and tactical plans for enhancing professional practice and retaining Magnet recognition.
- Recommends and ensures the integration of professional nursing concepts, including Magnet standards, into nursing leadership, organizational programs and hospital initiatives.
- Supports nursing leadership in monitoring compliance with nurse-sensitive outcomes related to national standards for nursing practice.
- Participates in the evaluation of nursing quality data and application of evidence-based practices to improve nursing practice, patient outcomes, and patient experience data.
- Collaborates with nursing leadership to promote an environment that fosters teamwork, mentoring, and coaching as measured by staff engagement and satisfaction.
- Develops the organization’s magnet process as the onsite expert and resource for the ANCC Magnet Program.
- Leads the organization in applying Magnet standards to the work environment and clinical practice.
- Develops an annual Magnet Practice Environment Advancement Plan in collaboration with the CNO and NEC.
- Serves as the liaison between the organization and ANCC Magnet Program office.
- Develops and provides ongoing education related to magnet, mentoring staff nurses about the Magnet process and serves as an educational resource on Magnet to the hospital community.
- Manages the Magnet annual summary and re-designation process.
- Leads a contingent of staff nurses and nurse leaders to the annual ANCC Magnet Conference.
- Assures that innovations in practice and the related outcomes are documented using the appropriate templates and are disseminated in the appropriate forums and periodicals.
- Provides consultation to SVP Patient Care Services/CNO, Nurse Executive Committee regarding organization sponsorship of nurses for ANCC-specific recognition (Magnet Nurse of the Year, Magnet Prize).
- Participates in ad hoc programs that foster the adoption of Magnet principles (Magnet4Europe).
- Supports the ACNO of Professional Practice, and other nurse leaders in the development of the department’s strategic and quality plans and in establishing goals aligned with hospital priorities using outcome measurement and outcome evaluation methods that support nursing quality, process improvement, culture of safety, and reliability of care processes.
Administrative
- Develops and implements a departmental quality improvement plan that is consistent with the goals of the Institute.
- Serves as an active member, and/or co-chairs committees at various levels in the Institute.
- Ensures compliance with regulatory and accreditation agency requirements (DPH, CMS, TJC, ANCC).
- Demonstrates knowledge of computer systems in use at the Institute including Tableau, Epic, Microsoft Office, and Outlook.
Personnel Management
- Assesses, plans, and justifies the appropriate staffing resources to meet nursing quality program growth.
- Oversees the hiring, orientation, evaluation, coaching, and mentoring of nursing quality program staff following Human Resource policies.
- Creates an environment where staff can perform at the highest level.
- Promotes and actively engages in the professional growth and the leadership development potential of staff.
Clinical Nursing Practice
- Monitors and continuously improves the quality of nursing care delivered to adult and pediatric patients.
- Models excellence in nursing practice using scientific knowledge and advanced concepts in the assessment, diagnosis, planning, implementation, and evaluation of actual or potential problems in the oncology patient population.
- Proactively identifies opportunities and investigates solutions to assure the provision of state-of-the-art nursing care and associated outcomes.
- Influences patient and nursing outcomes through the translation, implementation, and integration of evidence-based practice and process improvement methodologies into daily operational activities.
- Collaborates and consults with nurses and others to influence nursing practices and improve care outcomes within a specific unit or service and/or across Nursing and Patient Care Services.
Quality and Research
- Develops and implements strategies to ensure goals and ANCC Magnet principles related to quality empirical outcomes are standardized across the Institute.
- Designs, plans, and evaluates nursing quality improvement programs.
- Facilitates process improvement in patient care and program operations through systematic risk assessment, evaluation of evidence-based practice, and patient and/or operational outcomes.
- Leads change by designing system-level assessment methods and instruments that impact nursing practice and quality outcomes across multiple units of care and within the Nursing Department.
- Collaborates with Clinical Nurse Directors, Managers, Clinical Specialists, and interprofessional team members to ensure translation and utilization of professional standards at the unit and department level.
- Guides nurse leaders and clinical nurses in quality improvement and the translation and utilization of evidence-based practice.
- In collaboration with the ACNO of Professional Practice, leads the development and evaluation of the DFCI Nursing Quality Plan.
- Co-chairs the Nurse Executive Committee on Quality (NECQ).
- Identifies and oversees the design and development of dashboards and analytic processes for evaluation of quality of nursing care and achievement of nursing quality priorities.
- Leads and facilitates quality and process improvement programs and initiatives that impact the provision of nursing care across the DFCI enterprise.
- Analyzes nurse-sensitive outcome performance and contributes to the development of ambulatory nurse-sensitive outcomes.
- Assesses quality of care and patient and nursing outcomes.
- Leads the development of unit-level action plans (nurse excellence survey, nurse-sensitive indicator performance).
- Analyzes implementation of unit-level evidence-based practices and the resultant impact on quality outcomes.
- Participates in quality improvement activities that impact the provision of nursing care.
- Leads quality improvement workgroups.
- Disseminates work related to quality improvement initiatives and translation of EBP.
Education
- Designs, evaluates, and involves clinical nurses in quality improvement programs and initiatives that are congruent with DFCI’s strategic plan, NPCS priorities, regulatory requirements, and oncology nursing standards.
- Participates in local and national professional activities and organizations to promote the educational and professional growth of self and others within DFCI and the community.
- Is identified as the primary nurse planner for the Approved Provider Unit.
Consultation, Mentorship, and Coaching
- Chairs Magnet Champion Committee and ensures staff engagement in Magnet-related activities.
- Works collaboratively with members of the organizational quality and safety department on projects, initiatives and programs to meet the goals of DFCI and NPCS and promotes excellence in care delivery and outcomes.
- Provides clinical expertise in quality improvement and implementation of nursing clinical policy, procedure and standards processes.
- Serves as a key member of multiple committees, including DFCI NPCS policy committee, Network Quality Committee, IPH Quality Committee, Falls Committee, and Adult Practice Committees.
- Mentors and supports the professional growth of nurses, through development and evaluation of nurse peer review program.
Leadership
- Contributes to the creation of an environment that stimulates continuous learning, positive group processes, reflective practice, empowerment of others to contribute to the needs of a high reliability organization.
- Models constructive and mutually respectful relationships with colleagues.
- Fosters an environment that is sensitive to the needs of diverse populations, including but not limited to culture, ethnicity, gender, and age.
- Leads in goal-defining processes and systems changes to promote best practices.
- Functions as a change agent, to implement, evaluate and promote nursing care and systems that are safe, cost effective and evidence based.
- Partners with leaders in clinical areas to establish goals and then develop, implement and evaluate strategies consistent with institutional and departmental goals.
Knowledge, Skills and Abilities
- Strong analytic and technical skills (data analysis, content management system, software programs, databases)
- Strong subject matter expertise
- Articulate leader; strong public speaking skills
- Experience with program development
- Skilled scholarly and business writer
- Effectively leads and manages teams and projects
- Effective mentor
- Effective collaborator and able to lead through conflict and challenging situations
- Excellent interpersonal skills – a comfort level in all settings
- Transparent, respectful and inclusive
- Proficient in clinical quality and process improvement frameworks.
- Proficiency in data analysis and dissemination of quality metrics.
- Excellent organizational, communication and interpersonal skills.
- Critical thinking and problem-solving skills.
Minimum Job Qualifications
- Master’s degree in nursing, or other health-related field.
- Experience working in a Magnet environment and leadership experience with ANCC Magnet Accreditation. Five years of progressive leadership experience.
- Current license in Nursing in the Commonwealth of Massachusetts. Specialty Certification in Oncology, Education, Healthcare Quality (CPHQ), or Administration within one year. Membership in oncology, professional development and/or quality professional organization.
License/Certification/Registration Required:
Current license in Nursing in the Commonwealth of Massachusetts. Specialty Certification in Oncology, Education, Healthcare Quality (CPHQ), or Administration within one year. Membership in oncology, professional development and/or quality professional organization.
Supervisory Responsibilities: Provides direct and indirect supervision to nursing quality and Magnet program staff.
Patient Contact: None
At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are committed to having faculty and staff who offer multifaceted experiences. Cancer knows no boundaries and when it comes to hiring the most dedicated and compassionate professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply.
Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law.
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Pay Transparency Statement
The hiring range is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidate’s relevant experience, skills and qualifications.
For union positions, the pay range is determined by the Collective Bargaining Agreement (CBA).
$193,900.00 - $204,800.00
