The Senior Director, AI Innovations serves as a strategic leader within Dana-Farber’s AI Innovation Center, responsible for advancing high-priority AI-related initiatives that support the Institute’s research, clinical, and operational priorities. Reporting to the AI Center Lead, this role develops and manages implementation of an integrated strategic plan for AI innovation …
Informatics & Analytics (I&A) serves patients present and future, by collaboratively building a sustainable informatics and analytics ecosystem of tools and services to support and grow the research, clinical, and business missions of Dana-Farber Cancer Institute (DFCI). The Senior Director of AI Operations and Data Science Services is an executive …
Reporting to the AVP, Enterprise Infrastructure and Operations, the Senior Director of Infrastructure Solutions is a strategic leadership role responsible for bridging the gap between business needs and the execution of technical infrastructure in collaboration with various stakeholders and vendors. This role will lead a high-performing team of Technical Analysts …
The Senior Epic Business Analyst serves as the subject matter expert for their assigned Epic application, partnering with clinical and operational leaders to translate business needs into scalable, effective workflows and solutions. The role leads advanced troubleshooting, drives implementations and upgrades, and ensures ongoing system stability, performance, and continuous optimization. …
Job Profile Summary The Senior Consulting Manager supports large-scale transformations at Dana-Farber as well as planning and decision-making regarding the company’s most critical business issues and strategic priorities. The Senior Consulting Manager employs a hypothesis-driven approach to planning, facilitates Institute leadership decisions on complex topics, provides in-depth analysis, and maintains …
The Senior Program Manager, Patient/Family Relations (PFR) provides leadership for Dana-Farber’s complaint and grievance program, ensuring Institute-wide compliance with CMS, Joint Commission, DPH, and BORIM requirements. This role is unique in combining direct patient-facing responsibilities with Institute-level accountability: engaging with patients and families in emotionally charged situations while partnering with …
The Senior Workday Integration Engineer designs, builds, and supports complex integrations between Workday and external systems critical to business operations. This role partners with functional, security, and downstream system teams to translate business requirements into reliable, secure integration solutions. The Senior Engineer is responsible for end-to-end delivery of integrations, including …
The Senior Manager, Contact Center is responsible for providing strategic direction and daily oversight to the DFCI Welcome Center Triage teams. This role collaborates with management across the Contact Operations, ACO, as well as DFCI leadership to ensure an exceptional patient experience is delivered to all individuals calling into DFCI. …
The Staff Chaplain will provide spiritual support and services to patients and caregivers and the Dana-Farber community including monitoring Spiritual Care all-staff Epic In-Basket and Spiritual Care referral work queue. Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research …
The Staff Chaplain will provide spiritual support and services to patients and caregivers and the Dana-Farber community. This position is 8 hours per week supporting the Attleboro MA location. Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and …
Reporting to the Manager, Disease Center Scheduling Operations, the Supervisor of Established Patient Operations is responsible for the oversight of day-to-day and scheduling operations. The Supervisor has direct supervision of approximately 6 Clinical Scheduling Specialists and Clinic Coordinators. The Supervisor provides human resources management of staff relative to hiring, corrective …
Reporting to the Senior Manager, the Supervisor, New Patient and Established Operations is responsible for the oversight of day-to-day and scheduling operations. The Supervisor directly supervises and provides human resources management of staff related to hiring, corrective action, training, and evaluation of employees. Drawing on a broad understanding of the …
The Volunteer Services Manager, Patient and Family Advisory Councils is responsible for overseeing the recruitment, training, and coordination of volunteers to support the organization's programs and events. This role involves developing strategies to enhance volunteer engagement and ensuring that volunteer activities align with organizational goals. This person oversees the Patient …
Reporting to the Practice Director, this mission critical position is responsible for administrative tasks that occur on a clinic floor including; scheduling appointments in accordance with the scheduling guidelines; liaising among patients/families/providers/leadership; utilizing institutional and technical knowledge to properly triage patient and provider requests. Enjoys working in a busy clinic …
Read more about ""The schedule for this position is 11 PM - 7:30 AM, Monday - Friday. The Access Coordinator is a remote, non-clinical, operations-focused role on the Oncology Access Team that supports timely, safe, and well-coordinated patient transfers and admissions to Dana-Farber Cancer Institute. The Access Coordinator serves as a central point …
Read more about ""Under the general direction of the Security Supervisor, incumbent provides assistance, direction, concierge and other guest services to patients and visitors. Provides high level of customer service by interacting with patients, visitors, and staff in a professional manner that is proactive, friendly, and helpful. Creates and maintains a positive image …
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