Under the general direction of the Security Supervisor, incumbent provides assistance, direction, concierge and other guest services to patients and visitors. Provides high level of customer service by interacting with patients, visitors, and staff in a professional manner that is proactive, friendly, and helpful. Creates and maintains a positive image …
Under the general direction of the Security Supervisor, incumbent provides assistance, direction, concierge and other guest services to patients and visitors. Provides high level of customer service by interacting with patients, visitors, and staff in a professional manner that is proactive, friendly, and helpful. Creates and maintains a positive image …
We are seeking a candidate with in-depth experience supporting Patient Access workflows across both inpatient and outpatient settings, with strong knowledge of Financial Clearance processes. The ideal candidate will have hands-on exposure to real-time eligibility verification, bed management, and service level authorizations, including knowledge of insurance workflows and systems to …
The Enterprise Data & Analytics (ED&A) team at Dana-Farber Cancer Institute is seeking a Senior Business Intelligence Analyst. In partnership with Business Strategy, the Senior Business Intelligence Analyst builds claims-based analytical models, integrates clinical and operational data, measures key clinical and operational metrics, and delivers analyses that inform Institute growth, …
The Senior Director, AI Innovations serves as a strategic leader within Dana-Farber’s AI Innovation Center, responsible for advancing high-priority AI-related initiatives that support the Institute’s research, clinical, and operational priorities. Reporting to the AI Center Lead, this role develops and manages implementation of an integrated strategic plan for AI innovation …
Reporting to the Vice President of Strategic Planning, Performance, and Digital Health, the Senior Director, Digital Adoption & Enablement provides strategic and operational leadership for enterprise efforts to drive successful adoption, sustained utilization, and value realization of digital tools, platforms, and workflows across Dana-Farber. This role establishes the vision, operating …
The Senior Director of Product and Technology leads the strategic planning, development, and implementation of advanced technology platforms and products to support Dana-Farber Cancer Institute’s (DFCI) research community. Reporting to the Vice President of Research Informatics Operations (RIO), this role oversees the design, development, and continuous enhancement of systems that …
The Senior Epic Business Analyst serves as the subject matter expert for their assigned Epic application, partnering with clinical and operational leaders to translate business needs into scalable, effective workflows and solutions. The role leads advanced troubleshooting, drives implementations and upgrades, and ensures ongoing system stability, performance, and continuous optimization. …
The Senior Workday Integration Engineer designs, builds, and supports complex integrations between Workday and external systems critical to business operations. This role partners with functional, security, and downstream system teams to translate business requirements into reliable, secure integration solutions. The Senior Engineer is responsible for end-to-end delivery of integrations, including …
The Vice President of Blood Bank, Donor Services, and Apheresis provides executive leadership for the development, planning, implementation, and ongoing operational oversight of Dana-Farber Cancer Institute’s Blood Bank, Donor Services, and Apheresis program. Reporting to the Senior Vice President of Ambulatory Care, the role directs operations across donor recruitment, donor …
The Application Analyst II handles more complex application issues and participates in project implementations and upgrades. They analyze business requirements, design solutions, and ensure changes align with organizational objectives. This role provides guidance to junior analysts and contributes to process improvements and system optimization. The analyst serves as a key …
Read more about ""Reporting to the Practice Manager, this mission critical position is responsible for administrative tasks that occur on a clinic floor including; scheduling appointments in accordance with the scheduling guidelines; liaising among patients/families/providers/leadership; utilizing institutional and technical knowledge to properly triage patient and provider requests. Enjoys working in a busy clinic …
Read more about ""The Senior Director of Product and Technology leads the strategic planning, development, and implementation of advanced technology platforms and products to support Dana-Farber Cancer Institute’s (DFCI) research community. Reporting to the Vice President of Research Informatics Operations (RIO), this role oversees the design, development, and continuous enhancement of systems that …
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